Best Practices
Things to Know Before Buying CRM Software: A Quick & Dirty Guide for Retail Brands
If you're evaluating CRM software for your retail brand, you’re not just choosing a platform — you’re choosing a growth partner. Whether you're overseeing 50 stores in the US or expanding your footprint across the globe, the right CRM can transform how your teams sell, serve, and scale.
By Kara Zawacki
Why Growing Retail Brands Need a Clienteling CRM
Growing fast? Make sure you don’t leave your customer relationships behind. Dive into the key reasons why a clienteling CRM could be your secret weapon for scaling with success and keeping your personal touch with customers.
By Robert Woo
Modern Retail
Clienteling Platform or Traditional CRM? How To Decide What's Best For Your Retail Brand
Ah the age-old debate for modern omnichannel retailers... Explore the unique benefits of clienteling platforms over traditional CRM systems for enhanced retail customer experiences.
By Kara Zawacki
Case Studies
Unlocking Success: How PatBO Leverages Endear's CRM to Boost Customer Engagement and Sales
Discover how PatBO utilizes Endear's CRM to enhance customer engagement and drive sales. Learn from Emily Harris, Senior Omnichannel Manager at PatBO, about their journey and the impactful metrics achieved with Endear's clienteling features.
By Robert Woo
Modern Retail
Endear vs. Tulip: The Battle of the Retail CRMs
Discover the advantages of Endear over Tulip in our detailed comparison. Learn about features that enhance efficiency and customer satisfaction for retail brands.
By Robert Woo
Best Practices
Why Your Retail Store Needs a CRM Before Opening Day
Discover why integrating a retail CRM before your retail store opens is the key to unlocking sustained success and customer loyalty.
By Robert Woo
Integration Partners
The Best Retail CRM for Kustomer Users to Elevate the Customer Experience
Discover how Endear enhances Kustomer for retail brands, elevating customer experience across all touchpoints.
By Robert Woo
Modern Retail
Beyond Chatbots: Revolutionizing Retail CRM with Human-Centric Live Chat
Discover the game-changing impact of having live chat capabilities baked-in to your CRM. Personalize customer interactions, build trust, and elevate the entire shopping experience from browse to buy and back again.
By Robert Woo
Modern Retail
The Best Retail CRMs for NewStore Businesses
Explore the best CRMs for NewStore retail brands. Discover top-rated solutions for seamless retail operations.
By Robert Woo
Modern Retail
Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success
Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.
By Robert Woo
From The Founders
The Evolution of Endear: Pioneering the CRM Landscape for Consumer Brands
Learn how Endear plans to evolve the way we address the unique needs of omnichannel, high-touch ecommerce, wholesale, and brick-and-mortar businesses. Plus, discover our six powerful products for revolutionizing data utilization, customer connection, and sales growth for consumer brands.
By Jinesh Shah
Best Practices
Retail CRM: How to Use Customer Relationship Management to Grow your Business
Learn how brands use Customer Relationship Management software to empower retail teams to build customer loyalty like never before.
By Leigh Sevin
Modern Retail
Why Your SMB Needs a Retail CRM
Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.
By Robert Woo
Integration Partners
Why Endear is the Best CRM for Heartland POS Users
Your search for the best CRM and clienteling platform for Heartland POS ends here. Learn more about why Endear is the best choice for your Heartland-powered business and integrate with one click.
By Robert Woo
Modern Retail
Why Endear is the Best CRM for Lightspeed POS Users
Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.
By Robert Woo
Wholesale CRM software: Efficiency matters
Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.
By Robert Woo
Modern Retail
Retail Personalization Strategies: Leveraging CRM for Optimal Customer Engagement
Discover effective retail personalization strategies amid the decline of third-party cookies. Explore CRM-powered approaches to deliver tailored recommendations, personalized messaging, Shoppable Stories, and successful loyalty programs.
By Robert Woo
From The Founders
Endear's $2M Seed Round Propels Retail CRM Revolution
Explore how Endear, fueled by a $2M series seed round, offers a tailored CRM for modern retail businesses, emphasizing relationship-building and omnichannel strategies.
By Leigh Sevin
Integration Partners
Stressing the ‘relationship’ in finding the best Shopify CRM
Managing your relationships with customers as a retail or eCommerce brand can be quite challenging. Here's how to choose the best Shopify CRM.
By Robert Woo
From The Founders
Endear Secures $2M Series Seed: Elevating Consumer CRM in a Post-Pandemic Commerce Landscape
Uncover how Endear's clienteling solution evolved into a powerful consumer CRM, addressing the challenges of online acquisition costs, the demise of third-party cookies, and the complexity of customer data.
By Leigh & Jinesh
From The Founders
6 Unparalleled Reasons to Choose Endear as your Retail CRM
Deciding on a new technology solution can feel like a daunting task for an established retail brand, but Endear offers the best tools to simplify and expand customer outreach that can capture sales you'd otherwise miss.
By Leigh Sevin
Integration Partners
10 Best CRMs for Shopify Merchants
Choosing the best CRM for your Shopify store doesn't have to be difficult. This guide will review everything from what a CRM is and why it is important to what the top omnichannel CRM options are. Keep reading to learn more!
By Leigh Sevin
Best Practices
Retail CRM: Why Your Retail Business Needs Customer Relationship Management
Learn what is unique about a CRM for retail and why it’s critical for you to roll one out for your retail sales team.
By Leigh Sevin
Integration Partners
Efficient Customer Support: How Endear CRM and Gorgias Streamline Retail Operations
Providing efficient and effective customer support is crucial for success. With the integration of Endear CRM and Gorgias, retail operations can streamline their processes and enhance the overall customer experience. Let's explore how these powerful platforms work together to optimize customer support for midsize apparel/retail brands in the US, and drive organic search traffic.
By Madeleine Anderson
Integration Partners
The Power of Integrated CRM and POS Systems in Retail Operations
In the digital age, where customer expectations are higher than ever before, providing a seamless and personalized shopping experience has become paramount for retail success. This is where the integration of Endear and Square POS comes into play, offering retailers a comprehensive solution to streamline operations, enhance customer engagement, and drive sales growth.
By Madeleine Anderson