Endear
Endear
person typing on laptop using SalesChat live chat from Endear

The Evolution of Retail Engagement: Introducing SalesChat by Endear

Explore SalesChat, Endear's live chat feature and the future of retail engagement. Seamlessly bridge the gap between inbound and outbound strategies for omnichannel success.

By Leigh & Jinesh, Founders @ Endear

split screen of one woman shopping in a retail store and another with a headset as a customer support agent

Best Practices

Endear vs Gorgias: The Battle of the Retail Support Platforms

In the battle of retail support, Gorgias offers fast, AI-driven assistance, while Endear focuses on the entire customer journey through live chat within a CRM. Find out which platform suits your needs best and boosts your retail success.

By Robert Woo

stylish models in denim outfits

Modern Retail

How Stores are Turning their Associates into Personal Stylists

Retailers are transforming their associates into influencers and tastemakers through technology and a relationship-based sales culture.

By Dorea Novaez

person typing on laptop using SalesChat live chat from Endear

Modern Retail

The Evolution of Retail Engagement: Introducing SalesChat by Endear

Explore SalesChat, Endear's live chat feature and the future of retail engagement. Seamlessly bridge the gap between inbound and outbound strategies for omnichannel success.

By Leigh & Jinesh

People holding two iPhones and scanning a QR code

Modern Retail

Virtual Shopping: The Next Frontier of Ecommerce

Welcome to the virtual shopping revolution, where the convenience of shopping online meets the personal touch of shopping in-store. Discover why modern brands embracing this revolution are reaping the rewards.

By Robert Woo

Neon light in the shape of a conversation bubble

Modern Retail

Beyond Chatbots: Revolutionizing Retail CRM with Human-Centric Live Chat

Discover the game-changing impact of having live chat capabilities baked-in to your CRM. Personalize customer interactions, build trust, and elevate the entire shopping experience from browse to buy and back again.

By Robert Woo

Two people making a payment with NewStore POS for retail

Modern Retail

The Best Retail CRMs for NewStore Businesses

Explore the best CRMs for NewStore retail brands. Discover top-rated solutions for seamless retail operations.

By Robert Woo

Modern Retail

How to Create a Modern Retail Supply Chain

Ensure your supply chain supports omnichannel selling.

By Sarah Ash

The Future of Jewelry in Retail: Authenticity Over Luxury

The Future of Jewelry in Retail: Authenticity Over Luxury

Discover the latest 2024 trends in personalized jewelry, emphasizing authenticity over luxury. Dive into a new era where your story and values shape the perfect piece.

By Robert Woo

Women wearing eyeliner and balancing books on her head: Beauty Trends in 2024: Growth and Personalization

Modern Retail

Beauty Trends in 2024: Global Growth and Hyper-Personalization in Retail

Explore the trends set to dominate beauty retail landscape in 2024: from global expansion and health-focused marketing to hyper-personalized solutions driving dynamic evolution.

Brick-and-mortar store with clothing on shelves and on the walls

Modern Retail

From Cultural Hubs to Spontaneous Buys: Unveiling the Hidden Powers of Brick-and-Mortar Retail

Explore the surprising growth of brick-and-mortar stores, outpacing ecommerce in 2022. Uncover the cultural and spontaneous aspects, especially within Gen Z, that make brick-and-mortar shopping a powerful complement to online retail.

By Robert Woo

Women using Endear SalesChat on a computer at a desk.

Modern Retail

Best Klarna Live Chat Alternative: Unleashing the Power of Virtual Shopping with SalesChat

Looking for a live chat alternative to Klarna? Look no further. Uncover the nuanced differences between Endear's SalesChat in real-time assistance, sales focus, customer engagement, and data-driven insights.

By Kara Zawacki

Two women at a retail checkout counter. Merging In-Store Clienteling with Online Marketing Segmentation: A Retailer's Guide

Best Practices

Merging In-Store Clienteling with Online Marketing Segmentation: A Retailer's Guide

Transform your retail strategy with personalized clienteling. Explore actionable tips to blend in-store experiences seamlessly with digital segmentation for unmatched customer engagement.

By Robert Woo

Gen Z Retail Marketing Tactics: Rethinking Brand Loyalty

Gen Z Retail Marketing Tactics: Rethinking Brand Loyalty

Dive into innovative approaches to reach Gen Z. From YouTube Shorts to user-generated content, explore strategies for retail brand communities and sustainable shopping.

By Robert Woo

Debunking Clienteling Myths: Unveiling Retail's Game-Changer

Debunking Clienteling Myths: Unveiling Retail's Biggest Game-Changer

Clienteling has a bad reputation and we're here to change that. Learn how this universal retail strategy elevates loyalty and drives growth for brands of all sizes.

By Robert Woo

Maximizing Retail Clienteling Success: Key KPIs to Measure Impact

Best Practices

5 Clienteling Metrics for Retail Brands to Obsess Over

Discover the pivotal KPIs for assessing your retail clienteling efforts. Learn how metrics like NPS, Churn Rate, and customer lifetime value can shape a personalized shopping experience that boosts loyalty.

By Robert Woo

Best Practices

Revolutionizing Customer Engagement in 2024: Mastering Text Messages for Retail Success

Explore the power of personalized text marketing in 2024. Learn some core principles and get 5 effective strategies to stand out and engage customers.

By Kara Zawacki

Empower Your Team: The Impact of CRM on Retail Employee Loyalty

Modern Retail

Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success

Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.

By Robert Woo

How omnichannel brands are bringing the in-store experience online with Endear

Best Practices

Translating the In-Store Experience to Online: Omnichannel Brands and Endear

Learn how Endear is helping these brands supercharge their customer engagement, see 123x ROI and achieve 53% increase in order frequency.

By Claire Musech

Best Practices

Win the Holiday Shopping Season with Better Retail Inventory Management

Learn strategies for maximizing your business's festive season and how to unlock success in holiday sales with first-party data

By Robert Woo

store front with bicycle

Best Practices

Beyond ROI: Elevating Brick-and-Mortar with an Omnichannel Approach

Explore how Endear transforms traditional stores into dynamic channels, catering to modern customer expectations.

By Casey Drake

Modern Retail

The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss

Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.

By Robert Woo

Is Real-Time Personalization in Retail Possible?

Explore the Latest Personalization Trends in Retail: From omnichannel retail strategies to advanced chatbots for eComm.

By Robert Woo

Gen Z shopper

Best Practices

How to Woo Gen Z Shoppers to Shop In-Store

Learn how to blend digital and real-world experiences for success in the new age of retail.

By Robert Woo

Endear CRM used at checkout for retail marketing

From The Founders

The Evolution of Endear: Pioneering the CRM Landscape for Consumer Brands

Learn how Endear plans to evolve the way we address the unique needs of omnichannel, high-touch ecommerce, wholesale, and brick-and-mortar businesses. Plus, discover our six powerful products for revolutionizing data utilization, customer connection, and sales growth for consumer brands.

By Jinesh Shah