Best Practices
Guide to How Generative AI is Transforming Retail Marketing
From Copy to Visuals: How Retailers Are Using AI to Scale Content, Boost Creativity and Drive Results
By Kara Zawacki
Case Studies
How UNTUCKit Boosted Conversions and Reduced Missed Chats with Endear SalesChat
Discover how UNTUCKit used Endear SalesChat to boost conversion rates from 25% to 32%, cut missed chats by more than half, and deliver seamless omnichannel customer experiences.
By Kara Zawacki
Customers Are Having AI Shop for Them. Is Your Brand Ready?
Learn how to thrive when AI agents shop for your customers. Discover tactics to stay discoverable and create personalized human experiences that no algorithm can replicate.
By Robert Woo
The Role of AI in Creating Personalized Shopping Experiences
Unlock the power of AI personalization in retailing. Explore practical uses like modern clienteling, hyperpersonalized marketing and smart product recommendations.
By Kara Zawacki
How AI Empowers Store Associates (Instead of Replacing Them)
See how AI for store associates acts as a co-pilot, automating mundane tasks so your team can focus on clienteling and exceptional customer experiences.
By Kara Zawacki
Modern Retail
The Rise of Visual Search: How AI is Changing Product Discovery
Make every image shoppable. Implement AI Visual Search to enhance product discovery, create a seamless user journey and gain a key competitive edge.
By Kara Zawacki
Best Practices
The Ultimate Guide to Implementing AI For Retail Directors
Check out our comprehensive implementation guide for retail leaders ready to transform their retail sales, marketing and operations with generative A
By Kara Zawacki
Best Practices
8 Retail CRM Best Practices for 2025
Learn 8 proven retail CRM best practices that go beyond basic data entry. From smart segmentation to AI-powered personalization, discover how to build lasting customer relationships.
By Robert Woo
Best Practices
AI vs. Business Intelligence (BI) in Retail: What’s the Difference?
Discover how AI and BI differ in retail, their unique benefits, and how combining both technologies drives better decisions and growth.
By Kara Zawacki
Best Practices
What is a Retail CRM?
Discover what makes a retail CRM different from traditional CRMs and why it's essential for modern retail success. Learn key features, best practices, and examples to help you choose the right solution for your brand.
By Robert Woo
Modern Retail
7 Real-World Examples of AI in Retail That Are Revolutionizing Shopping
Discover examples of how retail brands use AI to boost sales and efficiency. From personalized recommendations to dynamic pricing and more.
By Kara Zawacki
Best Practices
How to Measure Retail Store Performance In An Omnichannel World
Struggling to measure retail store performance? Learn to accurately track omnichannel sales, attribute value & evaluate associate KPIs.
By Kara Zawacki
Best Practices
How to Keep Customer Engagement High for Years (and Years!)
Discover proven strategies to maintain customer engagement and loyalty for the long term.
By Robert Woo
2025 Summer Drop
Introducing Endear Notetaker: Your AI Companion in Retail Clienteling
Endear is launching AI Notetaker to help store teams capture and organize customer insights.
By Jinesh Shah
2025 Summer Drop
Endear’s WhatsApp Integration Is Now in Early Access
Endear is bringing WhatsApp for Business messaging to its CRM platform. Sign up to get early access.
By Jinesh Shah
Best Practices
How Retail Leaders Can Build a Data-Driven Culture That Actually Works
Struggling with data analytics in retail? Learn why culture is the #1 barrier & get a leader's guide to building a team that uses data to drive profit.
By Kara Zawacki
Modern Retail
New Rules for WhatsApp Messaging in 2025: What Retailers Need to Know
Meta now allows brands to send proactive messages on WhatsApp, but only with pre-approved templates. Learn what’s changed, how to stay compliant, and how Endear makes it easy.
By Kara Zawacki
Modern Retail
9 AI Features That Make Clienteling Effortless
Discover Endear's complete suite of AI-powered features designed to streamline clienteling and empower your retail team.
By Robert Woo
Modern Retail
Is WhatsApp GDPR Compliant for UK Retailers? Why It's Time to Switch to WhatsApp for Business
Your store teams love WhatsApp; GDPR does not. If you're still using personal WhatsApp for store outreach, discover why UK retailers need WhatsApp for Business to stay GDPR compliant, scale customer messaging, and protect their brand.
By Kara Zawacki
Best Practices
The Complete SMS Marketing Guide for Retailers in 2025
Maximize ROI with SMS Marketing in 2025. Learn compliant, high-converting retail SMS strategies that help retailers boost sales and customer engagement fast.
By Kara Zawacki
Clienteling
The Store Associate's Guide to Clienteling Techniques
Discover practical clienteling techniques for retail associates to build stronger customer relationships and increase sales through personalized service.
By Kara Zawacki
Clienteling
25 Clienteling Statistics Retailers Need to Know
Discover 25 essential clienteling statistics proving how personalization boosts retail revenue, customer loyalty, & associate productivity. Drive retail growth today!
By Kara Zawacki
Best Practices
10 Clienteling Mistakes That Are Costing You Sales
Discover how to avoid 10 common clienteling mistakes that reduce customer loyalty and impact your bottom line, with data-backed solutions for retail directors.
By Kara Zawacki
Modern Retail
Omnichannel Clienteling: Connecting Online and In-Store Experiences
Bridge the gap between online and in-store. Learn how omnichannel clienteling creates seamless customer journeys, empowers associates and drives retail results.
By Kara Zawacki