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Endear
Customer shopping on Black Friday

Dec 1, 2022

4 Steps Retailers Should Take After Black Friday 2022

Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.

By Robert Woo, Writer @ Endear

Customer shopping on Black Friday

Modern Retail

4 Steps Retailers Should Take After Black Friday 2022

Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.

By Robert Woo

Dec 1, 2022
Hyper-Personalization: The Holy Grail of Retail Success

Modern Retail

Hyper-Personalization: The Holy Grail of Retail Success

Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.

By Robert Woo

Nov 23, 2022
How Retail Brands Can Keep Clienteling During the Labor Shortage

Modern Retail

How Retail Brands Can Keep Clienteling During the Labor Shortage

The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.

By Robert Woo

Nov 16, 2022
Why Being Mobile Helps Retail Brands Drive Sales

Modern Retail

Why Being Mobile Helps Retail Brands Drive Sales

Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.

By Robert Woo

Nov 8, 2022
Morley x Endear

Case Studies

How Morley Beat Summer Slowdown with 30% Growth

See how apparel brand, Morley, used Endear's segmenting capabilities and Stories feature to double-down on SMS and see a 30% increase in average order value.

By Robert Woo

Nov 3, 2022
SMS Best Practices for Engaging Your Retail Customers

Best Practices

SMS Best Practices for Engaging Your Retail Customers

Learn how to effectively engage with your customers through SMS campaigns (without annoying them and losing subscribers).

By Robert Woo

Nov 2, 2022
CRMs for SMBs

Modern Retail

Why Your SMB Needs a Retail CRM

Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.

By Robert Woo

Oct 31, 2022
Person receiving a SMS campaign from Endear on their mobile device

Best Practices

8 SMS Campaigns to Run for the Holidays

Explore the campaigns your retail brand should be launching this holiday season and why they should be part of every holiday marketing strategy.

By Robert Woo

Oct 21, 2022
Customer checking out with Endear and Square POS

Best Practices

4 Ways to Use Customer Data to Improve ROI and SMS & Email Campaigns

If you're a consumer brand, then you're likely already sending email and SMS campaigns to your customers. But do you know if they're earning you a return on your marketing spend? Ahead, 4 ways to use your own customer data to improve these campaigns and increase ROI.

By Robert Woo

Oct 17, 2022
SMS Marketing 101 for Retail Brands

Modern Retail

SMS Marketing 101 for Retail Brands

Learn the basics about SMS marketing and how to use it to drive leads and sales for your retail business.

By Robert Woo

Oct 12, 2022
Conversion happening at a store's point of sale

Modern Retail

Why Endear is the Best CRM for Heartland POS Users

Your search for the best CRM and clienteling platform for Heartland POS ends here. Learn more about why Endear is the best choice for your Heartland-powered business and integrate with one click.

By Robert Woo

Oct 4, 2022
holiday shopping bags

Modern Retail

How to Use First-Party Data to Drive Holiday Shopping

Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.

By Robert Woo

Sep 29, 2022
Person entering credit card information on a laptop

Modern Retail

Why Endear is the Best CRM for Lightspeed POS Users

Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.

By Robert Woo

Sep 15, 2022
Jenette Bras storefront

Case Studies

How Jenette Bras and Endear became the perfect pair to drive 36% more transactions

After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.

By Robert Woo

Sep 7, 2022
Psycho Bunny models

Case Studies

How Psycho Bunny attributed over $160,000 in sales in one month to clienteling messages through Endear

Learn how the quality-first clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.

By Robert Woo

Aug 25, 2022
black Friday sale

Modern Retail

Why clienteling is the best Black Friday/Cyber Monday prep for retail brands in 2022

The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.

By Robert Woo

Aug 22, 2022

3 tips for scaling a best-in-class retail business

Our friends at Retail for the People offer their expertise for scaling your retail business to the next level. Check out these sought-after tips from retail consultants that have years of experience growing brands just like yours.

By Krista & Lantz Starratt

Aug 12, 2022
Mall atrium

Modern Retail

The meaning of clienteling and why it's important

Clienteling is about more than fancy technology, customer service tips, or well-trained salespeople. And while it's always been an important part of any good retail strategy, it has taken on new meaning in today's omnichannel world.

By Robert Woo

Aug 9, 2022

Wholesale CRM software: Efficiency matters

Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.

By Robert Woo

Jul 29, 2022

Modern Retail

How retail marketing automation can help your team increase sales

Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.

By Robert Woo

Jul 25, 2022
Endear customer relationship management for retail marketing

Best Practices

Retail Marketing: What Is It and Why Is It Important?

Learn what retail marketing means in today’s modern retail industry and find out what marketing strategies the top brands are using to drive sales.

By Leigh Sevin

Jul 15, 2022
interaction with customers

Best Practices

How clienteling experts interact with customers in retail

There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.

By Robert Woo

Jul 8, 2022

Best Practices

4 Ecommerce customer retention strategies you need in 2022

DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of ecommerce customer retention strategies that work.

By Robert Woo

Jun 24, 2022

Modern Retail

4 Opt-In retail personalization examples to supercharge your sales

Creating personalized experiences for your customers can seem like a daunting task, but it doesn't have to be. Check out these four retail personalization examples to spice up your customers' journey.

By Robert Woo

Jun 17, 2022