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Jan 26, 2022

4 ways a retail CRM software will boost your business

Retail CRM software can help brands analyze their data and identify their best customers.

By Robert Woo, Writer @ Endear

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Best Practices

4 ways a retail CRM software will boost your business

Retail CRM software can help brands analyze their data and identify their best customers.

By Robert Woo

Jan 26, 2022
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Best Practices

A guide to retail email marketing best practices for converting customers

Whether you're struggling with a low open rate or a lack of conversions, we've put together a retail email marketing best practices guide to help you.

By Nick Veneris

Jan 19, 2022
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Modern Retail

How to increase retail cosmetic sales using customer data

By utilizing customer data, retail marketers in the cosmetic industry can segment their most loyal, highest-spending customers to drive revenue growth like never before.

By Robert Woo

Jan 12, 2022
Mall atrium

Modern Retail

The meaning of clienteling and why it's important

Clienteling is about more than fancy technology, customer service tips, or well-trained salespeople. And while it's always been an important part of any good retail strategy, it has taken on new meaning in today's omnichannel world.

By Leigh Sevin

Jan 11, 2022
woman shopping for new clothes

Modern Retail

What’s the difference between clienteling and customer service?

Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.

By Robert Woo

Jan 5, 2022
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Product News

What's New At Endear

Here's a list of all the new awesome features and connections that we've recently added to Endear.

By Nick Veneris

Jan 4, 2022
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6 Spring Promotions That Will Make Your Retail Store Bloom

Now that the holidays are over, it's time to start planning for after winter. Get inspired with these spring promotions that are perfect for welcoming in customers once the weather warms up.

By Robert Woo

Dec 29, 2021
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4 Shopify Plus Apps to Grow Your Community and Increase Loyalty

We’ve highlighted the four most popular Shopify Plus apps that can help you strengthen your bond with your customers.

By Nick Veneris

Dec 22, 2021
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3 Next-Gen Shopify Apps You Need to Track the Growth of Your Salespeople

Retail and omnichannel brands have to constantly keep a pulse on their sales numbers.  So, what can you do to track the growth of your salespeople without creating more work?
This guide will review the top three next-gen Shopify apps that you can use to do just that – let’s dive in!

By Leigh Sevin

Dec 17, 2021
Thanksgiving pattern

Product News

What's New in November

Check out all the features we fixed, improved, and/or added in November 2021.

By Jinesh Shah

Nov 30, 2021
brij first-party data

Modern Retail

Clienteling Gets an Upgrade in a First-Party Data World

Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.

By Kait Stephens

Nov 30, 2021
clienteling apps that scale

Best Practices

How to Find a Shopify Clienteling App That Can Scale With Your Business

Clienteling solutions make it easy for your sales teams to build relationships with customers efficiently without sacrificing personalization. Learn how to identify which apps in the market are right for your retail business.

By Leigh Sevin

Nov 19, 2021
MoMA Design Store in SoHo NYC

Case Studies

How MoMA Design Store Streamlines Communication and Inspires Associate Confidence With Endear

Learn how art-forward design and home goods store, MoMA Design Store, counts on Endear to communicate with confidence.

By Leigh Sevin

Nov 8, 2021
holiday retail marketing

Best Practices

Your 2021 Holiday Retail Marketing Guide

With holiday around the corner, it's time to kick your retail marketing strategy into high gear. We've put together a list of tactics to help increase customers' awareness of your stores in order to close 2021 on a high note.

By Leigh Sevin

Nov 3, 2021
2022 Retail Budget

Best Practices

Smaller Retail Budget Next Year? 5 Reasons Why a Clienteling Tool is Worth Every Penny

For most of retail, Q4 is all about planning for what comes next. As you think about how you can make 2022 a hit, learn why a clienteling app might be your best investment opportunity.

By Leigh Sevin

Oct 28, 2021
QR codes in retail

Modern Retail

Why Retailers Should Embrace QR Codes (+ Examples of How to Use Them Well)

How brands and retailers can use QR codes to better engage their customers

By Leigh Sevin

Oct 22, 2021
Alexis Bittar case study

Case Studies

How Alexis Bittar Brought the In-Store Experience Online

Learn how lifestyle and jewelry brand, Alexis Bittar, leveraged Endear to offer a high-touch sales experience online.

By Leigh Sevin

Oct 15, 2021
3-shopify-plus-apps-associate

Modern Retail

The Top 3 Shopify Plus Apps your Shopify-Powered Brand Needs for Modern Retail

A short list of the best Shopify Plus apps your Shopify-powered store needs to grow your modern clienteling initiatives.

By Casey Drake

Oct 13, 2021
Endear's 20 Questions with Liam McKessar

Modern Retail

Meet The Marketing Frontman for LoveShackFancy

LoveShackFancy's senior director of marketing and communications, Liam McKessar, shares his take on physical retail's bright and connected future.

By Leigh Sevin

Oct 7, 2021
direct-from-consumer data hero

Best Practices

How Direct-From-Consumer Data Scales Clienteling Best Practices

How to efficiently collect data from your store consumers to enhance your clienteling strategy.

By Matt Bahr

Sep 24, 2021
mobile clienteling strategies

Best Practices

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

Sep 20, 2021
O2O Commerce Strategies Hero

Best Practices

Online-to-Offline (O2O) Commerce: What It Is And How To Tackle It

Learn the power of O2O commerce strategies and what you can do to further enhance your customers' experience across channels.

By Leigh Sevin

Sep 14, 2021
Katelin Allen 20 Questions with Endear

Modern Retail

Meet The Director of Merchandising Who's All In On Sustainability

Read what The Sharper Image.com's, Katelin Allen, has to say about the future of retail and why technology and sustainability go hand in hand.

By Leigh Sevin

Sep 12, 2021
Amazon box

Modern Retail

How The Right Omnichannel Strategy Can Help You Win Against Amazon

How omnichannel brands can conquer Amazon and retail issues from COVID all at once.

By Doug Everett

Aug 26, 2021
BOPIS for retail

Modern Retail

What is BOPIS for Retail and 5 Reasons Why Your Brand Needs To Take Advantage

BOPIS is one of the most essential services omnichannel brands can offer to stay ahead of competitors. Find out how to offer it at your store.

By Leigh Sevin

Aug 23, 2021
Judith Bright Storefront

Case Studies

How Judith Bright Increased Customer Loyalty and Frequency with Endear

Learn how high-end jewelry brand, Judith Bright, increased conversions and store visits with Endear.

By Leigh Sevin

Aug 18, 2021
Theodora Marinos 20 Questions with Endear

Modern Retail

Meet The Sales Director Who Thinks It's Cool To Care

Read what Anine Bing's Director of Sales, Theodora Marinos, thinks about personalization, the sustainable brand she's eyeing, and the secret to great service.

By Leigh Sevin

Aug 12, 2021
customer-centric selling

Best Practices

What Every Customer Centric Brand Should Be Doing—But Probably Isn’t.

Brands can't truly consider themselves customer centric without a clienteling strategy in place. Read how omnichannel retail brands can leverage their sales teams to live up to ever-changing high consumer expectations.

By Rebekah Kondrat

Jul 28, 2021
Shopify Plus App Certification

From The Founders

Endear is Shopify Plus's First Clienteling App - Find Out Why

Endear became Shopify Plus's first-ever certified clienteling app. Here's why we care and why you should too.

By Leigh Sevin

Jul 26, 2021
omnichannel retail hero

Modern Retail

What is Omnichannel Retail and Why You Should Care

Learn what the term omnichannel retail means and how you can use it to improve your business practices.

By Leigh Sevin

Jul 20, 2021
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Case Studies

How BuddyLove Drives Revenue and Happiness with Personalization

Learn how Buddylove generated a 22x ROI on their Endear subscription through their personal styling program.

By Leigh Sevin

Jul 12, 2021
Interview-scott-zimmerman

Modern Retail

How This VP of Merchandising Sees Retail Tech Evolving

Read what what retail exec Scott Zimmerman has to say about humans vs. machines.

By Leigh Sevin

Jul 7, 2021
Rebag store

Case Studies

How Rebag Uses Clienteling to Educate Their Customers on the Growing Resale Market

Endear co-founder, Leigh Sevin, attends Retail Innovation Week and explains how Rebag leverages Endear to build loyalty and expand their customers' knowledge of the resale space.

By Leigh Sevin

Jun 23, 2021
retail technology

Modern Retail

Why Retail Technology is on the Rise, and 5 Ways to Make it Work for You

Learn about the trends motivating retailers to become more tech-savvy and how you can stay competitive.

By Leigh Sevin

Jun 22, 2021
five myths about clienteling

From The Founders

5 Myths About Clienteling We Need to Forget

Don't let these myths stop you from using a modern clienteling program to grow your business.

By Leigh Sevin

Jun 18, 2021
chris-hull-interview

Modern Retail

The Retail Vet Who Loves a Good Suit and Shopping Local

Retail industry veteran, Chris Hull (of Nike, Shinola, and currently Rothy's), tells us about the future of retail and who he thinks has the best retail shopping experience right now.

By Leigh Sevin

Jun 7, 2021
woman holding mobile phone

Modern Retail

10 Reasons Your Team Needs A Mobile App for Your Best Clienteling Yet

Mobile is taking over quickly, and the best way to enhance your clienteling efforts is to take advantage. This guide will review the importance of having a mobile app and why it can make a difference in your customer experience.

By Leigh Sevin

May 28, 2021
cookies

Best Practices

Web Cookies Are Going Away - How Your Brand Can Cope

Starting in 2022, web browsers like Safari, Chrome, and Firefox will no longer support third-party cookie tracking. What does this mean for your e-commerce business, and what can you do to prepare?

By Jinesh Shah

May 25, 2021
endear app

Best Practices

What is a Clienteling App and Why Your Brand Needs One ASAP

Amplify the power of your clienteling program with a clienteling app that's right for your sales team.

By Leigh Sevin

May 19, 2021
fashion stylist

Best Practices

How to Use a Personal Styling Program to Increase Brand Loyalty

The right personal styling program can help your brand increase customer loyalty and customer satisfaction. Learn how to offer a program that will help customers in-store and online.

By Leigh Sevin

May 12, 2021
woman checking out in store

Best Practices

Your Top Retail Tech Solutions for Physical Retail

These retail tech solutions are helping to modernize the way brick-and-mortar stores do business.

By Leigh Sevin

Apr 26, 2021
Endear customer service rep at computer

From The Founders

Don't be Fooled: Live Chat isn't Sales

Live Chats are an important part of any e-commerce experience, but don't mistake what they do for sales.

By Leigh Sevin

Apr 21, 2021
man on phone with computer clienteling with Endear

Best Practices

The Top 5 Do's and Don'ts of Clienteling

Learn the basics of modern clienteling with these straightforward best practices.

By Leigh Sevin

Apr 13, 2021
mail in letterbox

Best Practices

7 Email Campaigns you Should Hand Over to Your Sales Team

Personalize your email marketing strategy by putting these campaigns into the hands of your sales team.

By Leigh Sevin

Mar 23, 2021
store associate with ornament

From The Founders

10 Operational Headaches Endear Solved in Retail

In the early days of Endear, we uncovered a ton of overlooked but immensely impactful problems that prevented associates from doing their best work. Here's how we solved them.

By Leigh Sevin

Mar 12, 2021
woman holding flowers

From The Founders

Why Clienteling Will Save the Future of Retail

With more digital businesses popping up every day, learn how to build the right omnichannel clienteling strategy to keep your brand top-of-mind with customers for the long haul.

By Leigh Sevin

Mar 10, 2021
coats hanging on a rack

Product News

8 Answers to your Top Questions About Choosing Endear

We know trying out a new technology solution can raise some questions, so we've got answers.

By Leigh Sevin

Mar 5, 2021
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Best Practices

10 Best CRMs for Shopify Merchants

Choosing the best CRM for your Shopify store doesn't have to be difficult. This guide will review everything from what a CRM is and why it is important to what the top omnichannel CRM options are. Keep reading to learn more!

By Leigh Sevin

Feb 24, 2021