Endear
Endear
Two retail stores, one using CRM and one using a clienteling platform like Endear

Clienteling Platform or Traditional CRM? How To Decide What's Best For Your Retail Brand

Ah the age-old debate for modern omnichannel retailers... Explore the unique benefits of clienteling platforms over traditional CRM systems for enhanced retail customer experiences.

By Kara Zawacki, Marketing Director @ Endear

An empty retail store with a big holiday sale

Best Practices

5 Steps to Craft Response-Driven Campaigns that Increase Holiday Sales

What does it take to stand out from the noise of holiday marketing and promotions? The answer is response-driven campaigns.

By Philip Marshall

A store associate uses a phone to text clients

Best Practices

How to Use Retail Clienteling to Lure Back Lapsed Customers

Are you struggling to retain customers? Discover 6 clienteling strategies you can use to turn your lapsed customers into loyal fans.

By Robert Woo

The storefront of a busy clothing retail store

Why Growing Retail Brands Need a Clienteling CRM

Growing fast? Make sure you don’t leave your customer relationships behind. Dive into the key reasons why a clienteling CRM could be your secret weapon for scaling with success and keeping your personal touch with customers.

By Robert Woo

4 Easy Ways to Make Bulk Messages Feel Personal

Best Practices

How to Personalize Bulk Messages for Better Clienteling

Transform boring bulk messages into personalized clienteling masterpieces that actually drive engagement and replies.

By Kara Zawacki

3 Ways to Capture More Customer Data In Your Stores

Three Game-Changing Tips to Supercharge In-Store Customer Data Capture

Spoiler Alert: It’s easier than you think to collect the customer data your retail brand needs.

By Kara Zawacki

A crowded collection of social media icons next to people doing online shopping

Modern Retail

What is Social Commerce?

Discover how social commerce is impacting retail and learn how to integrate it into your current strategies to boost sales.

By Robert Woo

Two retail stores, one using CRM and one using a clienteling platform like Endear

Modern Retail

Clienteling Platform or Traditional CRM? How To Decide What's Best For Your Retail Brand

Ah the age-old debate for modern omnichannel retailers... Explore the unique benefits of clienteling platforms over traditional CRM systems for enhanced retail customer experiences.

By Kara Zawacki

Lightseed integration with Endear

Mastering Omnichannel Success: Unleashing the Power of Endear and Lightspeed

Success hinges on the ability to deliver seamless omnichannel experiences that cater to the preferences of modern consumers. Let's explore how the integration of Endear with Lightspeed (and formerly, Vend) POS is shaping the future of retail, driving growth, and transforming the customer journey.

By Madeleine Anderson

Customers in a retail store with tokens of customer loyalty - hearts, baloons, and letters - floating above

3 Proven Strategies to Enhance Customer Loyalty During Economic Downturns

Learn how getting vulnerable, sending personalized campaigns, and giving the right rewards can strengthen customer loyalty - even when customers are pinching pennies.

By Robert Woo

People walking through a large path in the middle of a retail store

Best Practices

Slick Moves: How to Achieve Frictionless Retail

Struggling with abandoned carts and lost sales? Learn how you can reduce friction in your retail store to boost sales and delight customers.

By Robert Woo

Best Practices

The 3 Best Customer Segments for Driving In-Store Foot Traffic

Stumped on how to drive in-store foot traffic? Discover why these three customer segments are proven to boost brick-and-mortar sales and engagement.

By Kara Zawacki

RObots and men fighting in the streets

Back to Basics? Why Businesses Are Backing Off Of AI

Discover why companies are moving away from AI-driven solutions and rediscovering the value of human interaction in customer service. Learn how empathy, adaptability, and genuine relationships are proving irreplaceable in retail.

By Robert Woo

gorjana store front using Endear for retail clienteling

How Gorjana's SMS Strategy Achieved a 20% Conversion Rate with Endear

Discover how Gorjana's SMS clienteling strategy with Endear enhanced foot traffic, boosted conversions, and fostered customer loyalty at their brick-and-mortar stores.

By Robert Woo

Person having a personal shopping appointment at a futuristic store

Top 11 Features to Look for in Retail Appointment Scheduling Software

Discover the essential features retail professionals need to look for when shopping for appointment scheduling software.

By Kara Zawacki

Eleventy's retail sales increasing with Endear

Success Stories

How Endear Enables Over 40% of Eleventy’s Total Sales

Discover how Endear helped Eleventy achieve 40% of its total retail sales through enhanced clienteling and customer experience.

By Robert Woo

Gladly Integration with Endear

Integration Partners

Enhancing Customer Support: The Power of Endear and Gladly

As the digital age continues to evolve, consumers expect seamless and efficient support across various channels. To meet these expectations, brands are turning to innovative solutions like Endear CRM and Gladly to streamline their customer service operations.

By Madeleine Anderson

Zendesk Integration with Endear

Integration Partners

Data-Driven Decisions: Maximizing Growth with Endear and Zendesk

Understanding your customers and optimizing operations are paramount to success. With Endear and Zendesk in your tech stack, brands can harness valuable insights to fuel omnichannel growth and happy customers.

By Madeleine Anderson

Emarsys Integration with Endear

Integration Partners

Future-Proofing Your Retail Business: The Benefits of Combining Endear with Emarsys

Staying ahead of the competition requires more than just a great product lineup: It demands a strategic approach to personalized customer engagement, data-driven marketing, and seamless integration of advanced technologies. The combination of Endear and Emarsys offers a powerful solution to meet these needs.

By Madeleine Anderson

KWI POS Integration with Endear

The Power of Endear, KWI, and the Future of Omnichannel Retail

The concept of omnichannel retailing has become increasingly important for midsize apparel and retail brands looking to stay ahead of the competition and meet the ever-changing needs of consumers. If you're a KWI merchant, or thinking of becoming one, read on to explore how KWI + Endear = the omnichannel dream team.

By Madeleine Anderson

Happy store employees in a store working through a customer appointment scheduling tool

How to Improve Customer Experience with Retail Appointment Scheduling

Learn key benefits, implementation tips, and the role an integrated appointment booking solution can have in transforming your operations.

By Kara Zawacki

Endear clienteling customer, IPPOLITA, editorial images

Success Stories

How Ippolita Elevates Their Clienteling with Endear

Learn how jewelry brand, IPPOLITA, leverages Endear for superior clienteling, improving customer interactions and sales through effective retail strategy.

By Robert Woo

Klaviyo Integration with Endear

Integration Partners

Maximizing Customer Engagement with Endear and Klaviyo

Brands in the US face the constant challenge of not only attracting new customers but also retaining and engaging existing ones. The solution lies in leveraging advanced technology to create personalized, data-driven marketing strategies. Enter Endear and Klaviyo, two powerful platforms that, when integrated, can revolutionize how retail brands interact with their customers.

By Madeleine Anderson

Attentive Integration with Endear

Integration Partners

Boosting Sales and Loyalty: How Endear and Attentive Create a Seamless Customer Journey

Brands are constantly seeking innovative solutions to enhance the customer experience and streamline operations. Integrating Endear CRM with Attentive offers a comprehensive strategy to achieve these goals. This blog explores how these two platforms work together to boost sales, enhance customer loyalty, and create a seamless customer journey.

By Madeleine Anderson

Endear customer, GANNI, editorial images

Success Stories

How GANNI Increases Average Order Value by 28% with Endear

Discover how GANNI, the Scandi-cool fashion brand, increased its Average Order Value by 28% with Endear's CRM tool. Read insights from Sophia Wood, Global Retail Excellence Manager at GANNI, on their success and strategies for customer engagement and outreach.

By Robert Woo