Modern Retail
4 Steps Retailers Should Take After Black Friday 2022
Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.
By Robert Woo
Dec 1, 2022
Modern Retail
Hyper-Personalization: The Holy Grail of Retail Success
Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.
By Robert Woo
Nov 23, 2022
Modern Retail
How Retail Brands Can Keep Clienteling During the Labor Shortage
The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.
By Robert Woo
Nov 16, 2022
Modern Retail
Why Being Mobile Helps Retail Brands Drive Sales
Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.
By Robert Woo
Nov 8, 2022
Case Studies
How Morley Beat Summer Slowdown with 30% Growth
See how apparel brand, Morley, used Endear's segmenting capabilities and Stories feature to double-down on SMS and see a 30% increase in average order value.
By Robert Woo
Nov 3, 2022
Best Practices
SMS Best Practices for Engaging Your Retail Customers
Learn how to effectively engage with your customers through SMS campaigns (without annoying them and losing subscribers).
By Robert Woo
Nov 2, 2022
Modern Retail
Why Your SMB Needs a Retail CRM
Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.
By Robert Woo
Oct 31, 2022
Best Practices
8 SMS Campaigns to Run for the Holidays
Explore the campaigns your retail brand should be launching this holiday season and why they should be part of every holiday marketing strategy.
By Robert Woo
Oct 21, 2022
Best Practices
4 Ways to Use Customer Data to Improve ROI and SMS & Email Campaigns
If you're a consumer brand, then you're likely already sending email and SMS campaigns to your customers. But do you know if they're earning you a return on your marketing spend? Ahead, 4 ways to use your own customer data to improve these campaigns and increase ROI.
By Robert Woo
Oct 17, 2022
Modern Retail
SMS Marketing 101 for Retail Brands
Learn the basics about SMS marketing and how to use it to drive leads and sales for your retail business.
By Robert Woo
Oct 12, 2022
Modern Retail
Why Endear is the Best CRM for Heartland POS Users
Your search for the best CRM and clienteling platform for Heartland POS ends here. Learn more about why Endear is the best choice for your Heartland-powered business and integrate with one click.
By Robert Woo
Oct 4, 2022
Modern Retail
How to Use First-Party Data to Drive Holiday Shopping
Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.
By Robert Woo
Sep 29, 2022
Modern Retail
Why Endear is the Best CRM for Lightspeed POS Users
Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.
By Robert Woo
Sep 15, 2022
Case Studies
How Jenette Bras and Endear became the perfect pair to drive 36% more transactions
After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.
By Robert Woo
Sep 7, 2022
Case Studies
How Psycho Bunny attributed over $160,000 in sales in one month to clienteling messages through Endear
Learn how the quality-first clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.
By Robert Woo
Aug 25, 2022
Modern Retail
Why clienteling is the best Black Friday/Cyber Monday prep for retail brands in 2022
The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.
By Robert Woo
Aug 22, 2022
3 tips for scaling a best-in-class retail business
Our friends at Retail for the People offer their expertise for scaling your retail business to the next level. Check out these sought-after tips from retail consultants that have years of experience growing brands just like yours.
By Krista & Lantz Starratt
Aug 12, 2022
Modern Retail
The meaning of clienteling and why it's important
Clienteling is about more than fancy technology, customer service tips, or well-trained salespeople. And while it's always been an important part of any good retail strategy, it has taken on new meaning in today's omnichannel world.
By Robert Woo
Aug 9, 2022
Wholesale CRM software: Efficiency matters
Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.
By Robert Woo
Jul 29, 2022
Modern Retail
How retail marketing automation can help your team increase sales
Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.
By Robert Woo
Jul 25, 2022
Best Practices
Retail Marketing: What Is It and Why Is It Important?
Learn what retail marketing means in today’s modern retail industry and find out what marketing strategies the top brands are using to drive sales.
By Leigh Sevin
Jul 15, 2022
Best Practices
How clienteling experts interact with customers in retail
There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.
By Robert Woo
Jul 8, 2022
Best Practices
4 Ecommerce customer retention strategies you need in 2022
DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of ecommerce customer retention strategies that work.
By Robert Woo
Jun 24, 2022
Modern Retail
4 Opt-In retail personalization examples to supercharge your sales
Creating personalized experiences for your customers can seem like a daunting task, but it doesn't have to be. Check out these four retail personalization examples to spice up your customers' journey.
By Robert Woo
Jun 17, 2022