Endear
Endear

Maximize brand loyalty with thoughtful personalization for every customer

Power every SMS or email campaign with data-driven personalization fields that make every customer feel like a VIP.

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Join the 1000+ stores trusting Endear to grow customer retention

Rebag
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Purple Mattresses logo
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MoMA Design Store logo
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Personalized campaigns powered by Endear let you save time on customer outreach without sacrificing human touch. Start the conversation based on unique client details and watch customer lifetime value grow.

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Wish them a happy birthday

Include a special birthday promo or an in-store gift with purchase.

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Invite local customers in-store

Engage with your local community online and IRL in a hyper-personal way.

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Say thanks after first purchase

Welcome new customers into your orbit to ensure they stick around for the long haul.

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Share exclusive info with VIPs

Give them early access to sales or let them know when their favorites are back in stock.

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Tell lapsed customers you miss them

Re-engage customers who haven't shopped with you in as many days or months as you choose.

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Share discounts with bargain shoppers

Target customers who are known to use your promo codes and make sure they never miss a deal.

Clienteling from Endear

You capture the data, we help you harness it to create more personalized experiences

Access real-time data from your point-of-sale, support tickets, marketing apps, appointment scheduling, and more - all in one place. Use that data to easily populate tags like first name, order location, and last sale date to personalize your outreach.

Meaningful conversations that drive conversions while saving time

SMS conversation with Endear

Cross-sell with ease

Use what they bought to inform what you recommend. Cross-sell, up-sell, and share items you know they'll love based on their data.

Explore Clienteling
A customer that just responded to a happy birthday text.

Automated yet personal touch

Send bulk messages that look like they were sent one by one. Every customer reply will be automatically routed to their assigned team member's inbox.

Tour Campaigns
Track your personalization efforts with Endear

Track your efforts

Easily see which messages are performing best to make better informed decisions for more personalized campaigns.

Discover Analytics

Personalized interactions for every customer journey

Request a walkthrough of Endear to see how personalized campaigns can drive revenue for your brand, and learn more about our free trial.