Maximize brand loyalty with thoughtful personalization for every customer
Power every SMS or email campaign with data-driven personalization fields that make every customer feel like a VIP.
Personalized campaigns powered by Endear let you save time on customer outreach without sacrificing human touch. Start the conversation based on unique client details and watch customer lifetime value grow.
Wish them a happy birthday
Include a special birthday promo or an in-store gift with purchase.
Invite local customers in-store
Engage with your local community online and IRL in a hyper-personal way.
Say thanks after first purchase
Welcome new customers into your orbit to ensure they stick around for the long haul.
Share exclusive info with VIPs
Give them early access to sales or let them know when their favorites are back in stock.
Tell lapsed customers you miss them
Re-engage customers who haven't shopped with you in as many days or months as you choose.
Share discounts with bargain shoppers
Target customers who are known to use your promo codes and make sure they never miss a deal.
You capture the data, we help you harness it to create more personalized experiences
Access real-time data from your point-of-sale, support tickets, marketing apps, appointment scheduling, and more - all in one place. Use that data to easily populate tags like first name, order location, and last sale date to personalize your outreach.
Meaningful conversations that drive conversions while saving time
Cross-sell with ease
Use what they bought to inform what you recommend. Cross-sell, up-sell, and share items you know they'll love based on their data.
Automated yet personal touch
Send bulk messages that look like they were sent one by one. Every customer reply will be automatically routed to their assigned team member's inbox.
Track your efforts
Easily see which messages are performing best to make better informed decisions for more personalized campaigns.
Modern Retail
Hyper-Personalization: The Holy Grail of Retail Success
Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.
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Revolutionizing Retail Marketing with Automation
Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.
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Retail Personalization Strategies: Leveraging CRM for Optimal Customer Engagement
Discover effective retail personalization strategies amid the decline of third-party cookies. Explore CRM-powered approaches to deliver tailored recommendations, personalized messaging, Shoppable Stories, and successful loyalty programs.
Personalized interactions for every customer journey
Request a walkthrough of Endear to see how personalized campaigns can drive revenue for your brand, and learn more about our free trial.