Endear
Endear

Success Stories

A growing collection of customer case studies and success stories of our customers effectively using Endear to innovate and invigorate their retail sales.

Endear clienteling customer, IPPOLITA, editorial images

Success Stories

How Ippolita Elevates Their Clienteling with Endear

Learn how jewelry brand, IPPOLITA, leverages Endear for superior clienteling, improving customer interactions and sales through effective retail strategy.

By Robert Woo

Endear customer, GANNI, editorial images

Success Stories

How GANNI Increases Average Order Value by 28% with Endear

Discover how GANNI, the Scandi-cool fashion brand, increased its Average Order Value by 28% with Endear's CRM tool. Read insights from Sophia Wood, Global Retail Excellence Manager at GANNI, on their success and strategies for customer engagement and outreach.

By Robert Woo

Editorial shots mixed with the front row of a PatBo fashion show

Success Stories

Unlocking Success: How PatBO Leverages Endear's CRM to Boost Customer Engagement and Sales

Discover how PatBO utilizes Endear's CRM to enhance customer engagement and drive sales. Learn from Emily Harris, Senior Omnichannel Manager at PatBO, about their journey and the impactful metrics achieved with Endear's clienteling features.

By Robert Woo

RMS Success Story with Boutiq and Endear

Success Stories

How Boutiq & Endear Helped RMS Achieve a 2.4x Increase in Average Order Value

Learn how RMS leveraged Endear and Boutiq to increase AOV by improving their customer relationships.

By Robert Woo

Success Stories

How Mizzen+Main increased their order value by 139% in less than a year

Modern menswear brand, Mizzen+Main, drives sales today like never before. Here's how Endear powered their incredible feat.

By Robert Woo

Success Stories

How This Brand Sees a 30% Message Reply Rate Using Endear

Meet M.M.LaFleur, an apparel brand that's reaching the modern working woman exactly where she's at.

By Robert Woo

Morley x Endear

Success Stories

How Morley Beat Summer Slowdown with one word - Growth.

See how apparel brand, Morley, used Endear's segmenting capabilities and Stories feature to double-down on SMS and see a 30% increase in average order value.

By Robert Woo

Jenette Bras storefront

Success Stories

How Jenette Bras and Endear became the perfect pair to drive 36% more transactions

After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.

By Robert Woo

Psycho Bunny models

Success Stories

How Psycho Bunny attributed over $160,000 in sales in one month to clienteling

Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.

By Robert Woo

MoMA Design Store in SoHo NYC

Success Stories

Unlocking Retail Excellence: MoMA Design Store's Journey with Endear

Discover how MoMA Design Store leveraged Endear to revolutionize clienteling.

By Leigh Sevin

Success Stories

How Alexis Bittar drove 32% growth in platform sales with Endear

Learn how jewelry and lifestyle brand Alexis Bittar leverages Endear to deliver a high-touch customer journey — regardless of where and how the consumer shops.

By Claire Musech

Judith Bright Storefront

Success Stories

How Judith Bright Increased Customer Loyalty and Frequency with Endear

Learn how high-end jewelry brand, Judith Bright, increased conversions and store visits with Endear.

By Leigh Sevin

buddylove-hero

Success Stories

How BuddyLove Drives Revenue and Happiness with Personalization

Learn how Buddylove generated a 22x ROI on their Endear subscription through their personal styling program.

By Leigh Sevin

Success Stories

How Rebag drove $20+ million in sales with Endear

Learn how Rebag teamed up with Endear to build customer loyalty, drive sales, and expand shoppers’ knowledge of the resale space.  

By Leigh Sevin

gorjana store

Success Stories

How gorjana's clienteling strategy boosted SMS conversion by 8.4% with Endear

Learn how gorjana and Endear's SMS clienteling strategy boosted foot traffic, conversions, and customer loyalty for brick-and-mortar stores.

By Leigh Sevin

store with mannequins

Success Stories

How Luxury Retailer Kirna Zabete Conquered COVID Through Clienteling

Learn how luxury retailer, Kirna Zabete, overcame the challenges of COVID-19 by focusing on an omnichannel clienteling strategy.

By Leigh Sevin

ettitude store interior

Success Stories

Revolutionizing Retail: How ettitude Transformed Pop-Up Success with Endear

Dive into the success story of sustainable brand, ettitude, and their LA pop-up. Discover the role of Endear in seamless customer engagement, tailored promotions, and a remarkable 300% sales boost.

By Leigh Sevin

rhone store

Success Stories

Unlocking Retail Resilience: Rhone's COVID Journey with Endear's Virtual Concierge Program

Find out how athletic apparel brand, Rhone, counted on Endear to launch their virtual concierge program at the height of the pandemic.

By Leigh Sevin

white sneaker

Success Stories

Koio's Sneaker Success: Unveiling the Impact of Endear's Clienteling in Local Store Marketing

Sneaker brand, Koio, upped their retail marketing game for a new product launch by leveraging Endear to invite local customers to shop in-store.

By Dorea Novaez

Success Stories

How Todd Snyder hit a 38% click-through conversion rate with Endear

Learn how Todd Snyder partnered with Endear to create a seamless clienteling experience at scale and increase conversion rates in just one month. 

By Kara Zawacki