Case Studies
A growing collection of customer case studies and success stories of our customers effectively using Endear to innovate and invigorate their retail sales.
Case Studies
Endear in Action: Q&A with a PatBO Stylist
Hear from PatBO stylist Emily Wriston on what it’s like to use Endear at work everyday.
By Robert Woo
Case Studies
Why Reformation Continues to Choose Endear to Boost Omnichannel Customer Engagement
Discover how sustainable fashion retailer, Reformation, increases customer retention and loyalty across 50+ stores with just one platform. See how they utilize personalized messaging and appointment scheduling to transform casual shoppers into high-value, repeat customers.
By Robert Woo
Case Studies
How FRAME Tripled Their Clienteling Revenue with Endear
And raised average order value (AOV) by $81 in the process.
By Robert Woo
Case Studies
How Endear Enables Over 40% of Eleventy’s Total Sales
Discover how Endear helped Eleventy achieve 40% of its total retail sales through enhanced clienteling and customer experience.
By Robert Woo
Case Studies
How Ippolita Elevates Their Clienteling with Endear
Learn how jewelry brand, IPPOLITA, leverages Endear for superior clienteling, improving customer interactions and sales through effective retail strategy.
By Robert Woo
Case Studies
How GANNI Increases Average Order Value by 28% with Endear
Discover how GANNI, the Scandi-cool fashion brand, increased its Average Order Value by 28% with Endear's CRM tool. Read insights from Sophia Wood, Global Retail Excellence Manager at GANNI, on their success and strategies for customer engagement and outreach.
By Robert Woo
Case Studies
Unlocking Success: How PatBO Leverages Endear's CRM to Boost Customer Engagement and Sales
Discover how PatBO utilizes Endear's CRM to enhance customer engagement and drive sales. Learn from Emily Harris, Senior Omnichannel Manager at PatBO, about their journey and the impactful metrics achieved with Endear's clienteling features.
By Robert Woo
Case Studies
How Boutiq & Endear Helped RMS Achieve a 2.4x Increase in Average Order Value
Learn how RMS leveraged Endear and Boutiq to increase AOV by improving their customer relationships.
By Robert Woo
Case Studies
How Mizzen+Main increased their order value by 139% in less than a year
Modern menswear brand, Mizzen+Main, drives sales today like never before. Here's how Endear powered their incredible feat.
By Robert Woo
Case Studies
How This Brand Sees a 30% Message Reply Rate Using Endear
Meet M.M.LaFleur, an apparel brand that's reaching the modern working woman exactly where she's at.
By Robert Woo
Case Studies
How Morley Beat Summer Slowdown with one word - Growth.
See how apparel brand, Morley, used Endear's segmenting capabilities and Stories feature to double-down on SMS and see a 30% increase in average order value.
By Robert Woo
Case Studies
How Jenette Bras and Endear became the perfect pair to drive 36% more transactions
After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.
By Robert Woo
Case Studies
How Psycho Bunny attributed over $160,000 in sales in one month to clienteling
Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.
By Robert Woo
Case Studies
How gorjana's clienteling strategy boosted SMS conversion by 8.4% with Endear
Learn how gorjana and Endear's SMS clienteling strategy boosted foot traffic, conversions, and customer loyalty for brick-and-mortar stores.
By Leigh Sevin
Case Studies
Unlocking Retail Excellence: MoMA Design Store's Journey with Endear
Discover how MoMA Design Store leveraged Endear to revolutionize clienteling.
By Leigh Sevin
Case Studies
How Alexis Bittar drove 32% growth in platform sales with Endear
Learn how jewelry and lifestyle brand Alexis Bittar leverages Endear to deliver a high-touch customer journey — regardless of where and how the consumer shops.
By Claire Musech
Case Studies
How Judith Bright Increased Customer Loyalty and Frequency with Endear
Learn how high-end jewelry brand, Judith Bright, increased conversions and store visits with Endear.
By Leigh Sevin
Case Studies
How BuddyLove Drives Revenue and Happiness with Personalization
Learn how Buddylove generated a 22x ROI on their Endear subscription through their personal styling program.
By Leigh Sevin
Case Studies
How Rebag drove $20+ million in sales with Endear
Learn how Rebag teamed up with Endear to build customer loyalty, drive sales, and expand shoppers’ knowledge of the resale space.
By Leigh Sevin
Case Studies
How Luxury Retailer Kirna Zabete Conquered COVID Through Clienteling
Learn how luxury retailer, Kirna Zabete, overcame the challenges of COVID-19 by focusing on an omnichannel clienteling strategy.
By Leigh Sevin
Case Studies
Revolutionizing Retail: How ettitude Transformed Pop-Up Success with Endear
Dive into the success story of sustainable brand, ettitude, and their LA pop-up. Discover the role of Endear in seamless customer engagement, tailored promotions, and a remarkable 300% sales boost.
By Leigh Sevin
Case Studies
Unlocking Retail Resilience: Rhone's COVID Journey with Endear's Virtual Concierge Program
Find out how athletic apparel brand, Rhone, counted on Endear to launch their virtual concierge program at the height of the pandemic.
By Leigh Sevin
Case Studies
Koio's Sneaker Success: Unveiling the Impact of Endear's Clienteling in Local Store Marketing
Sneaker brand, Koio, upped their retail marketing game for a new product launch by leveraging Endear to invite local customers to shop in-store.
By Dorea Novaez