Target the right people with the right message with data-driven customer segmentation
Easily layer the right details together to build the customer segments you want to drive loyalty and engagement.
Segment your customers by grouping the details that matter to you
Endear's growing library of filters lets you to organize your data to build the perfect audience for your outreach. Deliver highly personalized messages and promotions without wasting their time or yours - no coding or data science required.
Neighbors
Group clients by zip code to see who lives near your store locations. Invite them to events or just to stop by.
Big Spenders
Keep tabs on shoppers who spend higher than your average to send them personalized promotions.
First-timers
Target new customers with a thank you note after their first purchase to keep them coming back.
Online Only
See clients who have only shopped with you online to share exclusive online-only offers or invite them to shop with you in person.
Lapsed Customers
Re-engage customers who haven't shopped with you in as many days or months as you choose to let them know you miss them.
Abandoned Cart
Find the customers who reached the checkout page but didn't pull the trigger to help get them over the finish line.
Always target the most relevant audience for your outreach
Endear unifies all your data sources so you can build audience segments that update in real-time as your customers are interacting with your stores and website. Use these audiences to automatically trigger campaigns so you're always sending the most timely messages to the customers who want to read them.
“The option to segment your client list makes client outreach much more efficient and effective.”
Sydney R., Director of Operations @ M2057 by Maria Pinto
Endear makes it easy to segment your customers like a pro
Utilize your data in real-time
Endear integrates with the ecommerce apps you're already using across point-of-sale, customer service, marketing, and loyalty so you're equipped with all your customer data at your fingertips.
Build audiences your way
Endear's segment builder lets you add as many or as little details as you need to craft the perfect audience. Include conditions like zip code, days since last purchase, total spend, and A.O.V.
Send campaigns that convert
Customers contacted via Endear's highly personalized segments typically buy more than twice as often as they have historically and with a 19% increase in average order value.
Success Stories
How Todd Snyder hit a 38% click-through conversion rate with Endear
Learn how Todd Snyder partnered with Endear to create a seamless clienteling experience at scale and increase conversion rates in just one month.
Best Practices
How to supercharge your SMS retail marketing for better sales & attribution
It's no secret that SMS messages are an effective channel for retail marketing, but by segmenting your audience and personalizing your messages you can further increase sales.
Success Stories
How Psycho Bunny attributed over $160,000 in sales in one month to clienteling
Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.
Smart segments for smarter selling
Request a walkthrough of Endear to learn more about our free trial and see how our segment builder can increase loyal customers for your brand.