Introducing Endear Notetaker, your AI-powered sidekick
Endear Notetaker helps store teams remember every detail, follow up faster, and deliver more personalized service without adding extra work

Capture the moment and turn it into something meaningful - automatically
Capture customer moments your way: talk, type, snap a pic, or upload a video. However your team takes notes, Endear Notetaker makes it effortless. Notes automatically sync to customer profiles, trigger smart follow-up tasks, and even help draft personalized follow-up messages. It’s not just note-taking — it’s clienteling on autopilot.
Make your humans' jobs easier and their impact greater with the help of AI.

Great clienteling depends on remembering the little things. Endear helps you do it at scale.
Your store teams are collecting valuable data with every interaction. But remembering a customer's anniversary, favorite color, or their big trip next month while in the middle of a busy shift? That’s where most tools fall short.
Notetaker makes it easy to capture notes in real time, in whatever way is easiest for the team member. Whether that’s:
- A quick voice memo between customers
- A typed note after checkout
- A video recording of a fitting session
- A photo of a handwritten note jotted during a styling appointment
Smart & personalized follow-ups without the guesswork
Notetaker doesn’t just file your team’s notes away for later. It reads them, understands them, and helps you take the next step. That means:
Auto-updating customer profiles
with key preferences, product interests, and personal notes.
Suggesting follow-up tasks
like outreach reminders, product sends, or appointment scheduling.
Drafting personalized messages
that sound like your team, not a robot.
By turning raw notes into meaningful next steps, Notetaker helps your team stay proactive, responsive, and on-brand. Even better: everything is stored and visible across your locations so no insight gets lost, even if the team member who took the note is off that day.

We believe great technology should make your people even better, not replace them. That’s why our AI tools are designed to boost your team’s efficiency while letting their personalities and relationships shine through.
With Notetaker and the rest of our AI-native toolkit, your associates can:
- Spend less time typing and more time connecting
- Ensure no detail slips through the cracks
- Make smarter decisions with better context
- Collaborate more effectively across stores and teams
This isn’t automation for automation’s sake. It’s about building tools that help your team deliver consistent, high-quality customer experiences without the burnout.
Native AI tools that support the human touch
Conversation Recaps
Suggested Replies
Tone & Grammar Help
Language Translation
Photo & Handwritten Note Processing
Time-off Appointment Blockers
Stronger teams. Smarter clienteling. Better results.
Endear Notetaker helps your team work faster and more efficiently without sacrificing the personalization your brand is known for. By making it easier to capture and act on customer insights, you’re setting up every team member for success.

Modern Retail
Putting the “AI” in Ret(ai)l Clienteling
There are huge opportunities for AI in the world of retail. Here are some ways we could see clienteling and AI enhance brand-customer relationships.

2025 Summer Drop
Endear: The AI-Powered Clienteling CRM
Endear is proud to announce its powerful new suite of AI-driven features—designed to empower your associates and future proof your business.
