CRM software built just for omnichannel retail

See all your customer data under one roof, then use it to better engage and increase customer lifetime value.

Customer relationship management for retail from Endear
Customer data in a profile in Endear

Customer data from all your sources, right at your fingertips

Empower your team with real-time customer data that spans your physical and digital retail presence so they're always well-equipped to engage with customers from anywhere.

Explore CDP
Personalized bulk conversation sent with Endear

Highly personalized SMS and email campaigns without the heavy lifting

Create automated campaigns or send 1:1 messages, your customers will never know the difference. Include fields like name, birthday, or last item purchased to personalize every text, email, or WhatsApp with just a few clicks.

Stay organized with Endear CRM

Create a consistent experience, no matter where they shop

Keep your whole team organized with notes, tasks, and reminders they can add directly on a customer's profile, including recurring dates like birthdays and anniversaries.

"Endear has increased our sales via customer outreach by over 50%... The best CRM platform for retail.”

Brooke F., General Manager @ Judith Bright Jewelry

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Endear tracks every message sent through the platform, giving you unparalleled insight into how your retail team and store locations are performing. Keep your team motivated and know exactly who, what, and where your sales are happening so you can make the best decisions for your business.

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Track Sent Messages

See total messages sent through the platform, then separate your findings by team member.

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See Sales Driven

View just how many messages converted into sales, and who sent them.

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Create Custom Reports

Create custom reports based on your goals, like tracking how your store team's efforts effect online sales.

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Export and Share Reports

Export reports for a closer look at team and individual performance, then easily share it across internal teams.

Strengthen your customer relationships with Endear

Learn how Endear's CRM can help your team reach their sales goals, and ask about our 14-day free trial.