Meet Endear
From our origin story to our vision for the future, learn more about how Endear empowers brands to build and maintain customer relationships like never before.
Meet the Founders
Endear was founded in 2019 by Leigh Sevin and Jinesh Shah, who recognized a gap in the market for retail-specific software that could unite the online and offline customer experiences.
The founders first met in 2015 participating as fellows in the Venture for America program. With backgrounds in retail, design, and technology, Sevin and Shah developed the Endear platform to address the challenges retailers faced in creating personalized customer experiences across channels.
Together, they have expanded the company to a Series A, growing an international team with global reach.
We have loved working with Endear to continue to build connections with our customers. The onboarding process was fast and efficient and their team has been available to help along every step of the way!
Lindsay Jesseau, Executive Vice President of eCommerce + Marketing @ Rowan
How Well It Works
17%
Average SMS Reply Rate
52%
Increase in Order Frequency
72%
Increase in Average Order Value
136x
Average Return on Subscription Cost
Our Values
Endear is changing the way thousands of stores around the globe are building loyalty with their customers. Putting human connection at the forefront of the retail experience is more important than ever, which is why Endear is guided by the following values:
Customer-First
Brands use Endear to put their customers first - and we practice what we preach. When it comes to modern clienteling, we are dedicated to delivering a fully integrated solution that exceeds our customers' expectations at every turn.
User-Empowerment
We strive to create a streamlined and easy-to-use platform that empowers Endear users to build meaningful relationships with customers that result in unprecedented customer engagement and loyalty.
Data-Driven
Endear delivers a real-time, unified view of your entire tech stack, giving you the most important analytics to drive your business forward and provide customers with the best possible service.
Become a Partner
Endear partners with modern retail agencies, consultants, and industry experts with international reach to boost client growth. Explore how to get involved with our partnership program.
Welcome to the Retail Renaissance
Discover how your team can sell smarter with Endear.