Meet Endear
From our origin story to our vision for the future, learn more about how Endear empowers brands to build and maintain customer relationships like never before.
Meet the Founders
Leigh Sevin and Jinesh Shah are the co-founders of Endear, a clienteling platform that gives retailers the tools needed to build stronger customer relationships. Jinesh's design eye and ability to build data-driven products combined with Leigh's retail knowledge and business acumen have been instrumental in Endear's growth. Together, they have expanded the company to a national team with international reach.
We have loved working with Endear to continue to build connections with our customers. The onboarding process was fast and efficient and their team has been available to help along every step of the way!
Lindsay Jesseau, Executive Vice President of eCommerce + Marketing @ Rowan
2023 By the Numbers
18%
Average Reply Rate on Texts
55%
Increase in Order Frequency
72%
Increase in Average Order Value
17,128,705
Messages Sent with Endear
136x
Average ROI on Endear Subscription Cost
Our Values
Endear is changing the way thousands of stores around the globe are clienteling with their customers. Putting human connection at the forefront of the retail experience is more important than ever, which is why Endear is guided by the following values:
Customer-First
You use Endear to put customers first and we practice what we preach! When it comes to modern clienteling, we are dedicated to delivering a fully integrated solution that exceeds our customers' expectations.
User-Empowerment
We strive to create a platform that empowers Endear users to build meaningful relationships with customers that result in unprecedented customer engagement and loyalty.
Data-driven
Endear is the main touch-point for customer data across platforms, giving you the most important analytics to drive your business forward and provide your customers with the best possible service.
Become a Partner
Endear partners with modern retail agencies, consultants, and industry experts with international reach to boost client growth. Explore how to get involved with our partnership program.
Welcome to the Retail Renaissance
Brand or retailer? Discover how your team can sell smarter with Endear.