Finally: Appointments built just for retail
Offer personalized appointments, manage calendars with ease, and connect every visit to revenue — fully integrated with Endear CRM to and boost in-store sales and efficiency.
Watch a demo to learn more →
Bring order to in-store and virtual appointment chaos.
Endear Appointments gives you a scalable way to drive store traffic, increase conversion, and keep associates focused on selling — all while giving retail leaders real-time insights across every location.
Multi-Store Visibility
Track appointments, conversion rates, and associate performance across every store, all in one dashboard.
Fully Integrated Solution
Unify appointment data with customer profiles, shopping history, and follow-ups to understand what drives revenue.
Flexible Setup at Scale
Standardize services and calendars across all your stores, or tailor them by location, associate, or customer segment.
Seamless Customer Experience
Let shoppers book from your site, texts, or geo-aware links, driving traffic in-store and online without friction.
A powerful tool for boosting repeat purchases and AOV
Customers who book appointments vs. Customers who don't
1.5x
Boost in purchase frequency
3x
Boost in AOV
Since launching appointments, we've seen customers proactively booking times with stores. This has helped customers plan their visits in advance while also benefiting store operations — allowing for proper staffing, reserving fitting rooms ahead of time, and ensuring a seamless experience for everyone.
Amelia Meadowcroft, Sr. Director, Customer Strategy at Reformation
Book more than just Appointments
Truly Personalized Interactions
Use customer data to tailor appointments by shopper history, preferences, and purchase behavior to boost conversion rates and build loyalty across all locations.
Increased Team Efficiency
Automated scheduling frees up staff to focus on selling, prevents double bookings, and keeps multi-store operations running smoothly.
Reduced No-Shows
Automated reminders for customers cut no-shows and last-minute cancellations, helping you forecast store traffic and sales more accurately.
Flexible Booking Experience
Customers can easily book, reschedule, or cancel from your website, messages, or geo-aware links, making every store accessible without extra overhead.
Seamless Follow-ups
After appointments, send personalized texts, emails, or lookbooks to drive repeat visits and increase lifetime value.
Data-Driven Insights
Track appointments by store, associate, and service type. Understand what drives sales, optimize staffing, and make informed, scalable decisions.
Appointments are just the start. Explore the rest of Endear's all-in-one clienteling platform.
Endear vs The Other Guys
Unlike other appointment tools, Endear is built for retail brands. It combines a powerful CRM with retail-focused appointments. See how they compare below:
Features |
Endear |
Calendly |
Acuity |
|---|---|---|---|
Who's it for? | Retail brands | Professional teams | Small businesses |
What's it for? | Retail store appointments | Online meetings | Service appointments |
CRM with Appointments built-in | ✓ | X | X |
Integrates with your point-of-sale | ✓ | X | X |
Provides unified customer profiles | ✓ | X | X |
Offers platform-hosted calendars | ✓ | X | X |
Offers calendar integrations | ✓ | ✓ | ✓ |
Customers can schedule by store location | ✓ | X | ✓ |
Customers can choose appointment type | ✓ | X | ✓ |
Appointments can be assigned to staff post-booking | ✓ | Round-robin only | Round-robin only |
Automated personalized reminders and follow ups | Automated or 1-on-1 | Automated only | Automated only |
Supports two-way communication | ✓ | No-reply messages only | No-reply messages only |
Offers Appointment ROI tracking | ✓ | X | X |
Offers retail-specific analytics | ✓ | X | X |
Streamline your in-person styling appointments.
At Endear, we help omnichannel retail brands create seamless in-store customer experiences. Our fully integrated appointment scheduling software simplifies booking, manages staff availability, and ensures every in-person interaction — from styling sessions to personal shopping appointments and tailoring services — runs smoothly.
See the experience for yourself.
Set Up Your Schedule
Define available time slots, staff members, and services offered to align with your brand’s unique needs.
Let Customers Come to You
Customers select their preferred time and service through a user-friendly portal. We'll automatically update your calendar and send notifications to both parties.
Manage Appointments with Ease
Access all your appointments in one centralized location. Make adjustments, add notes, and ensure your team is prepared for each one.
Analyze and Optimize
Use these insights to refine your operations, enhance customer service, and stay ahead of the competition by making informed, data-driven decisions.
Endear Updates
How to Improve Customer Experience with Retail Appointment Scheduling
Learn key benefits, implementation tips, and the role an integrated appointment booking solution can have in transforming your operations.
Endear Updates
Introducing Appointment Scheduling: New Endear Feature
Stop juggling multiple tools and missed customer opportunities. Discover how top retailers are turning personalized appointments into measurable sales with Endear's integrated scheduling system.
