Finally: Appointments built just for retail

Offer personalized appointments, manage calendars with ease, and connect every visit to revenue — fully integrated with Endear CRM to and boost in-store sales and efficiency.

Watch a demo to learn more →

Endear Appointments feature

Fully integrated with the rest of Endear CRM, Appointments let store teams prepare in advance, reduce wait times, and deliver VIP service while giving managers real-time insights into what’s working and what’s not.

No clunky setup, no standalone tool — just smarter selling, from booking to follow-up.

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Built for Retail Teams

Designed for the needs of store teams with flexible setup for new or existing calendar systems.

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Fully Integrated Solution

Access customer profiles, shopping history, and automate follow-ups — all in one place.

Flexible Calendar & Service Offerings

Customize by store, associate, or service — whatever fits your needs.

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Seamless Booking Experience

Let shoppers book from your site, messages, or location-aware links.

A powerful engagement tool for driving AOV

See how offering appointments in SMS & email outreach boosts AOV.

+22.3%

Boost in AOV for SMS

+8.0%

Boost in AOV for Email

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Since launching appointments, we've seen customers proactively booking times with stores. This has helped customers plan their visits in advance while also benefiting store operations — allowing for proper staffing, reserving fitting rooms ahead of time, and ensuring a seamless experience for everyone.

Amelia Meadowcroft, Sr. Director, Customer Strategy at Reformation

Book more than just Appointments

  • Partnership icon

    Truly Personalized Interactions

    Use customer data to customize appointments, creating personalized experiences that boost conversion rates and build stronger loyalty.

  • Customer segmentation from Endear icon

    Increased Team Efficiency

    Automated scheduling frees up your staff to deliver exceptional service, eliminating double bookings and conflicts.

  • SMS and email campaigns from Endear icon

    Reduced No-Shows

    Automated reminders reduce no-shows and last-minute cancellations, ensuring a more efficient and predictable schedule.

  • Clienteling tool from Endear icon

    Flexible Booking Experience

    Our intuitive interface lets customers easily book and change appointments, boosting satisfaction and encouraging future bookings.

  • Drive retention with Endear icon

    Seamless Follow-ups

    Our clienteling tools let you easily send appointment follow-up texts, emails, or lookbooks to boost engagement and keep customers coming back.

  • Analytics and sales attribution from Endear icon

    Data-Driven Insights

    Use Endear’s analytics to track trends and performance, making data-driven decisions to enhance your service.

Appointments are just the start. Explore the rest of Endear's all-in-one clienteling platform.

Endear vs The Other Guys

Unlike other appointment tools, Endear is built for retail brands. It combines a powerful CRM with retail-focused appointments. See how they compare below:

Features

Endear

Calendly

Acuity

Who's it for?

Retail brands

Professional teams

Small businesses

What's it for?

Retail store appointments

Online meetings

Service appointments

CRM with Appointments built-in

X

X

Integrates with your point-of-sale

X

X

Provides unified customer profiles

X

X

Offers platform-hosted calendars

X

X

Offers calendar integrations

Customers can schedule by store location

X

Customers can choose appointment type

X

Appointments can be assigned to staff post-booking

Round-robin only

Round-robin only

Automated personalized reminders and follow ups

Automated or 1-on-1

Automated only

Automated only

Supports two-way communication

No-reply messages only

No-reply messages only

Offers Appointment ROI tracking

X

X

Offers retail-specific analytics

X

X

Streamline your in-person styling appointments.

At Endear, we understand the importance of creating seamless customer experiences. Our fully-integrated appointment scheduling feature is designed to help omnichannel retail brands thrive by simplifying the scheduling and booking process for your customers.

Whether you're offering in-person styling sessions, complimentary tailoring, or personal shopping appointments, Endear makes it easy to manage and optimize everyone's time.

See the experience for yourself.

Set Up Your Schedule

Define available time slots, staff members, and services offered to align with your brand’s unique needs.

Let Customers Come to You

Customers select their preferred time and service through a user-friendly portal. We'll automatically update your calendar and send notifications to both parties.

Manage Appointments with Ease

Access all your appointments in one centralized location. Make adjustments, add notes, and ensure your team is prepared for each one.

Analyze and Optimize

Use these insights to refine your operations, enhance customer service, and stay ahead of the competition by making informed, data-driven decisions.