Endear
Endear

Best Practices

Need fresh ideas for customer service training and building brand loyalty among customers? Read our articles for best practices for your retail strategy.

Best Practices

Retail Marketing: What Is It and Why Is It Important?

Learn what retail marketing means in today’s modern retail industry and find out what marketing strategies the top brands are using to drive sales.

By Leigh Sevin

Jul 15, 2022
interaction with customers

Best Practices

How clienteling experts interact with customers in retail

There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.

By Robert Woo

Jul 8, 2022

Best Practices

4 eCommerce customer retention strategies in 2022

DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of eCommerce customer retention strategies that work.

By Robert Woo

Jun 24, 2022

Best Practices

How to supercharge your SMS retail marketing for better sales & attribution

It's no secret that SMS messages are an effective channel for retail marketing, but by segmenting your audience and personalizing your messages you can further increase sales.

By Robert Woo

Apr 22, 2022

Best Practices

How to properly attribute sales as an omnichannel brand

As a retail business, it's important to easily track whether sales happen online or in-store. In this article, we cover how to properly attribute your sales and fine-tune your marketing strategy.

By Robert Woo

Apr 15, 2022

Best Practices

How to strengthen relationships with customers by automating your retail marketing

Personalization and automation? Endear's Campaigns strengthen relationships with customers by utilizing triggers that automatically send your marketing promotions from sales associates.

By Robert Woo

Mar 31, 2022

Best Practices

4 ways to get the most out of customer lifetime value (CLV)

Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.

By Robert Woo

Mar 18, 2022

Best Practices

4 ways a retail CRM software will boost your business

Retail CRM software can help brands analyze their data and identify their best customers.

By Robert Woo

Jan 26, 2022

Best Practices

A guide to retail email marketing best practices for converting customers

Whether you're struggling with a low open rate or a lack of conversions, we've put together a retail email marketing best practices guide to help you.

By Nick Veneris

Jan 19, 2022
clienteling apps that scale

Best Practices

How to Find a Shopify Clienteling App That Can Scale With Your Business

Clienteling solutions make it easy for your sales teams to build relationships with customers efficiently without sacrificing personalization. Learn how to identify which apps in the market are right for your retail business.

By Leigh Sevin

Nov 19, 2021
2022 Retail Budget

Best Practices

5 reasons why a clienteling tool is worth every penny

Learn why a clienteling tool might be your best investment opportunity.

By Leigh Sevin

Oct 28, 2021
direct-from-consumer data hero

Best Practices

How to collect data from your customers to enhance your digital clienteling strategy

Learn how to get worthwhile data to enhance your digital clienteling strategy.

By Matt Bahr

Sep 24, 2021
mobile clienteling strategies

Best Practices

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

Sep 20, 2021
O2O Commerce Strategies Hero

Best Practices

Online-to-Offline (O2O) Commerce: What It Is And How To Tackle It

Learn the power of O2O commerce strategies and what you can do to further enhance your customers' experience across channels.

By Leigh Sevin

Sep 14, 2021
customer-centric selling

Best Practices

What Every Customer Centric Brand Should Be Doing—But Probably Isn’t.

Brands can't truly consider themselves customer centric without a clienteling strategy in place. Read how omnichannel retail brands can leverage their sales teams to live up to ever-changing high consumer expectations.

By Rebekah Kondrat

Jul 28, 2021
cookies

Best Practices

Web Cookies Are Going Away - How Your Brand Can Cope

Starting in 2022, web browsers like Safari, Chrome, and Firefox will no longer support third-party cookie tracking. What does this mean for your e-commerce business, and what can you do to prepare?

By Jinesh Shah

May 25, 2021
endear app

Best Practices

What is a Clienteling App and Why Your Brand Needs One ASAP

Amplify the power of your clienteling program with a clienteling app that's right for your sales team.

By Leigh Sevin

May 19, 2021
fashion stylist

Best Practices

How to Use a Personal Styling Program to Increase Brand Loyalty

The right personal styling program can help your brand increase customer loyalty and customer satisfaction. Learn how to offer a program that will help customers in-store and online.

By Leigh Sevin

May 12, 2021
woman checking out in store

Best Practices

Your Top Retail Tech Solutions for Physical Retail

These retail tech solutions are helping to modernize the way brick-and-mortar stores do business.

By Leigh Sevin

Apr 26, 2021
man on phone with computer clienteling with Endear

Best Practices

Clienteling best practices: Top 5 Tips and Don'ts for your retail strategy

Learn clienteling best practices with these straightforward tips.

By Leigh Sevin

Apr 13, 2021
mail in letterbox

Best Practices

7 Email Campaigns you Should Hand Over to Your Sales Team

Personalize your email marketing strategy by putting these campaigns into the hands of your sales team.

By Leigh Sevin

Mar 23, 2021
crm-hero

Best Practices

10 Best CRMs for Shopify Merchants

Choosing the best CRM for your Shopify store doesn't have to be difficult. This guide will review everything from what a CRM is and why it is important to what the top omnichannel CRM options are. Keep reading to learn more!

By Leigh Sevin

Feb 24, 2021
hand holding video recorder

Best Practices

How to Incorporate Video into your E-Commerce Experience [+ 10 Brand Examples]

Video is becoming consumers preferred way to do just about everything. Learn how you can use the medium to improve your customers' digital shopping experience and boost conversions on your e-commerce site.

By Leigh Sevin

Jan 26, 2021
wad of cash

Best Practices

How (and how much) should you pay your retail team?

With all the changes in retail, it's time to also reconsider retail worker compensation. As this role evolves to include more responsibility, we've broken down some new approaches to payment and rewards.

By Leigh Sevin

Jan 17, 2021