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Modern Retail

Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

Empower Your Team: The Impact of CRM on Retail Employee Loyalty

Modern Retail

Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success

Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.

By Robert Woo

Modern Retail

The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss

Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.

By Robert Woo

A woman is partially shown wearing a high-end red, strapless dress while holding an empty martini glass.

Modern Retail

4 Ways to Cater to Quiet Luxury

The retail industry is embracing quiet luxury: from understated products to personalized experiences

By Robert Woo

Modern Retail

Let's talk Omnichannel Data and AI Opportunities for Retail with 42 Technologies

After hosting a major event together in Manhattan this summer, we sat down with Endear Partner 42 Technologies to talk all things retail, AI, and the future of in-store experiences.

By Robert Woo

Modern Retail

Endear x The Lead: Recap of the 2023 Summit

The Lead is one of Manhattan's most exciting retail summits. Here's what the Endear team had to say about this year's event.

By Danielle Bissonnette

Modern Retail

The Surprising Proof that Personalization Works for Apparel Brands

From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.

By Robert Woo

Modern Retail

Why First-Party Data Will Save Your Retail Brand

The death of the third-party brings new life to the first-party cookie. Learn what this even means, and why understanding it could make all the difference in your brand's success.

By Robert Woo

International signs

Modern Retail

Retail Internationalization: A 5-Step Guide to Conquering the Global Market with Style

Defining internationalization in retail and the 5 strategies that can help your brand exceed in a foreign market.

By Robert Woo

Popular shopping street

Modern Retail

Elevating Store Sales in the Era of the Omnichannel Customer

Explore essential strategies for opening and managing brick-and-mortar retail stores successfully using Endear CRM. Opening a store in the coolest neighborhood is step one. Equipping your team with a tool that drives foot traffic while measuring store performance is (a very close) step two.

By Kara Zawacki

Modern Retail

The Future of Retail: Why a Human Touch is the New Luxury

As AI continues to soar, the human touch will be the defining element of retail experiences. Learn how.

By Robert Woo

Modern Retail

Putting the “AI” in Ret(ai)l Clienteling

There are huge opportunities for AI in the world of retail. Here are some ways we could see clienteling and AI enhance brand-customer relationships.

By Robert Woo

Modern Retail

Why Retail Should Tune-In to the AI Conversation Now

How is AI revolutionizing the retail industry? We explore the possibilities - from accessibility to outreach and data analysis.

By Danielle Bissonnette

Modern Retail

Your Brand Needs a Clienteling Solution. To Build or To Buy?

Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.

By Robert Woo

Modern Retail

Endear x Shoptalk: How AI is Changing Partnerships in Retail

Shoptalk amplifies the latest retail trends, and AI seemed to dominate conversation. We spoke with Madeleine Anderson about what this means for Partners.

By Madeleine Anderson

Modern Retail

2023 Spring Beauty Trends for Clienteling Gen Z

Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.

By Robert Woo

Modern Retail

Endear x The Sill: Workshop Recap

We hosted an event at The Sill, an exclusive destination for plants and biophilic design, to talk with retail industry leaders on everything from pain points to plants.

By Danielle Bissonnette

Modern Retail

4 Takeaways for Fashion Retail from the SVB Collapse

During times of economic uncertainty, increasing customer loyalty is the key to consistent sales. Here are 4 strategies that any retail fashion brand with physical stores can implement to stay resilient in challenging times.

By Danielle Bissonnette

Modern Retail

How Retail Brands Can Win Over Gen Z Shoppers

Gen Z is one of the largest-spending consumer blocks in America - and growing. So, how can retail brands show up with what Gen Z wants most?

By Robert Woo

Modern Retail

The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023

When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.

By Robert Woo

Modern Retail

Maximizing Retail Footwear Sales in 2023

Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.

By Robert Woo

Woman is holding up two shirts, one light turquoise, the other taupe, in order to decide between them.

Modern Retail

3 Ways Your Retail Brand Can Embrace Recalibration Rather than Recession

All retailers can benefit from a moment of reflection, reassessment, and recalibration. Let’s examine where your brand can intelligently reduce expenses and increase revenue.

By Robert Woo

Modern Retail

The Digitalization of Beauty in 2023

Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.

By Robert Woo

Modern Retail

How Your Retail Brand Can Beat Inflation in 2023

The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.

By Robert Woo

Modern Retail

3 Trends that Show Jewelry Brands Need Clienteling in 2023

These trends are sure to boost sales for jewelry brands. By catering to customer desires for personalized communications, clienteling can be a brand's catch-all for gold.

By Robert Woo