Modern Retail
Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.
Modern Retail
Best Clienteling Software for Retail Brands
Struggling with clienteling? We compare the leading platforms to help you find the solution that lets your store teams build customer relationships that actually scale
By Philip Marshall
Modern Retail
Reflecting on an Inspiring NRF 25: Thank You from Endear
We just wrapped up an incredible time at NRF in New York City, and it’s safe to say the energy at the Javits Center was off the charts! The momentum around retail technology is more electric than ever, and we were thrilled to be right at the heart of it all. From witnessing the latest AI innovations to seeing how brands are reimagining the in-store experience, one thing is clear: 2025 is going to be an exciting year for retail.
By Robert Woo
Modern Retail
TikTok Ban 2025? The Case for "1st Party" Clienteling
How retail brands can fill the void that will be left after the TikTok ban
By Robert Woo
Modern Retail
Want to Turn Nearby Online Shoppers into In-Store Shoppers? Here's How.
Learn how to engage local customers, increase foot traffic, and boost your AOV.
By Robert Woo
Modern Retail
What is Social Commerce?
Discover how social commerce is impacting retail and learn how to integrate it into your current strategies to boost sales.
By Robert Woo
Modern Retail
Clienteling Platform or Traditional CRM? How To Decide What's Best For Your Retail Brand
Ah the age-old debate for modern omnichannel retailers... Explore the unique benefits of clienteling platforms over traditional CRM systems for enhanced retail customer experiences.
By Kara Zawacki
Modern Retail
Why the Sum Studio’s Data-Driven Retail Design Philosophy is a Breath of Fresh Air
At Endear, we know the value of making retail decisions based on actual customer and brand data. The best type of engagement, clienteling, is the product of a marriage of the analytical and the creative. That’s why we’re so enamored with a retail design studio that shares that exact philosophy with us: the Sum Studio.
By Robert Woo
Modern Retail
Endear vs. Tulip: The Battle of the Retail CRMs
Discover the advantages of Endear over Tulip in our detailed comparison. Learn about features that enhance efficiency and customer satisfaction for retail brands.
By Robert Woo
Modern Retail
The Future of Retail Clienteling is Mobile: Here's Why
Discover how mobile clienteling transforms customer engagement, boosts sales, and personalizes the modern retail experience.
By Kara Zawacki
Modern Retail
How Stores are Turning their Associates into Personal Stylists
Retailers are transforming their associates into influencers and tastemakers through technology and a relationship-based sales culture.
By Dorea Novaez
Modern Retail
The Evolution of Retail Engagement: Introducing SalesChat by Endear
Explore SalesChat, Endear's live chat feature and the future of retail engagement. Seamlessly bridge the gap between inbound and outbound strategies for omnichannel success.
By Leigh & Jinesh
Modern Retail
Virtual Shopping: The Next Frontier of Ecommerce
Welcome to the virtual shopping revolution, where the convenience of shopping online meets the personal touch of shopping in-store. Discover why modern brands embracing this revolution are reaping the rewards.
By Robert Woo
Modern Retail
Beyond Chatbots: Revolutionizing Retail CRM with Human-Centric Live Chat
Discover the game-changing impact of having live chat capabilities baked-in to your CRM. Personalize customer interactions, build trust, and elevate the entire shopping experience from browse to buy and back again.
By Robert Woo
Modern Retail
The Best Retail CRMs for NewStore Businesses
Explore the best CRMs for NewStore retail brands. Discover top-rated solutions for seamless retail operations.
By Robert Woo
Modern Retail
How to Create a Modern Retail Supply Chain
Ensure your supply chain supports omnichannel selling.
By Sarah Ash
Modern Retail
Beauty Trends in 2024: Global Growth and Hyper-Personalization in Retail
Explore the trends set to dominate beauty retail landscape in 2024: from global expansion and health-focused marketing to hyper-personalized solutions driving dynamic evolution.
Modern Retail
From Cultural Hubs to Spontaneous Buys: Unveiling the Hidden Powers of Brick-and-Mortar Retail
Explore the surprising growth of brick-and-mortar stores, outpacing ecommerce in 2022. Uncover the cultural and spontaneous aspects, especially within Gen Z, that make brick-and-mortar shopping a powerful complement to online retail.
By Robert Woo
Modern Retail
Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success
Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.
By Robert Woo
Modern Retail
The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss
Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.
By Robert Woo
Modern Retail
4 Ways to Cater to Quiet Luxury
The retail industry is embracing quiet luxury: from understated products to personalized experiences
By Robert Woo
Modern Retail
Let's talk Omnichannel Data and AI Opportunities for Retail with 42 Technologies
After hosting a major event together in Manhattan this summer, we sat down with Endear Partner 42 Technologies to talk all things retail, AI, and the future of in-store experiences.
By Robert Woo
Modern Retail
Endear x The Lead: Recap of the 2023 Summit
The Lead is one of Manhattan's most exciting retail summits. Here's what the Endear team had to say about this year's event.
By Danielle Bissonnette
Modern Retail
The Surprising Proof that Personalization Works for Apparel Brands
From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.
By Robert Woo
Modern Retail
Why First-Party Data Will Save Your Retail Brand
The death of the third-party brings new life to the first-party cookie. Learn what this even means, and why understanding it could make all the difference in your brand's success.
By Robert Woo