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Modern Retail

Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

stylish models in denim outfits

Modern Retail

How Stores are Turning their Associates into Personal Stylists

Retailers are transforming their associates into influencers and tastemakers through technology and a relationship-based sales culture.

By Dorea Novaez

person typing on laptop using SalesChat live chat from Endear

Modern Retail

The Evolution of Retail Engagement: Introducing SalesChat by Endear

Explore SalesChat, Endear's live chat feature and the future of retail engagement. Seamlessly bridge the gap between inbound and outbound strategies for omnichannel success.

By Leigh & Jinesh

People holding two iPhones and scanning a QR code

Modern Retail

Virtual Shopping: The Next Frontier of Ecommerce

Welcome to the virtual shopping revolution, where the convenience of shopping online meets the personal touch of shopping in-store. Discover why modern brands embracing this revolution are reaping the rewards.

By Robert Woo

Neon light in the shape of a conversation bubble

Modern Retail

Beyond Chatbots: Revolutionizing Retail CRM with Human-Centric Live Chat

Discover the game-changing impact of having live chat capabilities baked-in to your CRM. Personalize customer interactions, build trust, and elevate the entire shopping experience from browse to buy and back again.

By Robert Woo

Two people making a payment with NewStore POS for retail

Modern Retail

The Best Retail CRMs for NewStore Businesses

Explore the best CRMs for NewStore retail brands. Discover top-rated solutions for seamless retail operations.

By Robert Woo

Modern Retail

How to Create a Modern Retail Supply Chain

Ensure your supply chain supports omnichannel selling.

By Sarah Ash

Women wearing eyeliner and balancing books on her head: Beauty Trends in 2024: Growth and Personalization

Modern Retail

Beauty Trends in 2024: Global Growth and Hyper-Personalization in Retail

Explore the trends set to dominate beauty retail landscape in 2024: from global expansion and health-focused marketing to hyper-personalized solutions driving dynamic evolution.

Brick-and-mortar store with clothing on shelves and on the walls

Modern Retail

From Cultural Hubs to Spontaneous Buys: Unveiling the Hidden Powers of Brick-and-Mortar Retail

Explore the surprising growth of brick-and-mortar stores, outpacing ecommerce in 2022. Uncover the cultural and spontaneous aspects, especially within Gen Z, that make brick-and-mortar shopping a powerful complement to online retail.

By Robert Woo

Women using Endear SalesChat on a computer at a desk.

Modern Retail

Best Klarna Live Chat Alternative: Unleashing the Power of Virtual Shopping with SalesChat

Looking for a live chat alternative to Klarna? Look no further. Uncover the nuanced differences between Endear's SalesChat in real-time assistance, sales focus, customer engagement, and data-driven insights.

By Kara Zawacki

Empower Your Team: The Impact of CRM on Retail Employee Loyalty

Modern Retail

Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success

Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.

By Robert Woo

Modern Retail

The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss

Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.

By Robert Woo

A woman is partially shown wearing a high-end red, strapless dress while holding an empty martini glass.

Modern Retail

4 Ways to Cater to Quiet Luxury

The retail industry is embracing quiet luxury: from understated products to personalized experiences

By Robert Woo

Modern Retail

Let's talk Omnichannel Data and AI Opportunities for Retail with 42 Technologies

After hosting a major event together in Manhattan this summer, we sat down with Endear Partner 42 Technologies to talk all things retail, AI, and the future of in-store experiences.

By Robert Woo

Modern Retail

Endear x The Lead: Recap of the 2023 Summit

The Lead is one of Manhattan's most exciting retail summits. Here's what the Endear team had to say about this year's event.

By Danielle Bissonnette

Modern Retail

The Surprising Proof that Personalization Works for Apparel Brands

From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.

By Robert Woo

Modern Retail

Why First-Party Data Will Save Your Retail Brand

The death of the third-party brings new life to the first-party cookie. Learn what this even means, and why understanding it could make all the difference in your brand's success.

By Robert Woo

International signs

Modern Retail

Retail Internationalization: A 5-Step Guide to Conquering the Global Market with Style

Defining internationalization in retail and the 5 strategies that can help your brand exceed in a foreign market.

By Robert Woo

Popular shopping street

Modern Retail

Elevating Store Sales in the Era of the Omnichannel Customer

Explore essential strategies for opening and managing brick-and-mortar retail stores successfully using Endear CRM. Opening a store in the coolest neighborhood is step one. Equipping your team with a tool that drives foot traffic while measuring store performance is (a very close) step two.

By Kara Zawacki

Modern Retail

The Future of Retail: Why a Human Touch is the New Luxury

As AI continues to soar, the human touch will be the defining element of retail experiences. Learn how.

By Robert Woo

Modern Retail

Putting the “AI” in Ret(ai)l Clienteling

There are huge opportunities for AI in the world of retail. Here are some ways we could see clienteling and AI enhance brand-customer relationships.

By Robert Woo

Modern Retail

Why Retail Should Tune-In to the AI Conversation Now

How is AI revolutionizing the retail industry? We explore the possibilities - from accessibility to outreach and data analysis.

By Danielle Bissonnette

Modern Retail

Your Brand Needs a Clienteling Solution. To Build or To Buy?

Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.

By Robert Woo

Modern Retail

Endear x Shoptalk: How AI is Changing Partnerships in Retail

Shoptalk amplifies the latest retail trends, and AI seemed to dominate conversation. We spoke with Madeleine Anderson about what this means for Partners.

By Madeleine Anderson

Modern Retail

2023 Spring Beauty Trends for Clienteling Gen Z

Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.

By Robert Woo