Modern Retail

Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

A package delivered to someone's door

Modern Retail

Luxury Retail is Coming To Amazon. Here's How Your Brand Can Compete.

Discover 4 proven strategies luxury brands can leverage that Amazon simply can't match.

By Robert Woo

woman using whatsapp in retail store

Modern Retail

WhatsApp for Retail Clienteling? You Bet.

Despite its enormous user base, WhatsApp still remains underutilized in retail clienteling. Learn why it's perfect for global clienteling and how to leverage it effectively.

By Robert Woo

Tariff Impact Customer buying a suit

Modern Retail

Protecting Retail Profits During the 2025 Tariff Crisis

Discover strategies for protecting retail profits during the 2025 tariff crisis. Learn 5 proven strategies to maintain your margins and profits today.

By Kara Zawacki

Best clienteling software with logos

Modern Retail

Best Clienteling Software for Retail Brands

Struggling with clienteling? We compare the leading platforms to help you find the solution that lets your store teams build customer relationships that actually scale

By Philip Marshall

Endear Team at NRF 2025

Modern Retail

Reflecting on an Inspiring NRF 25: Thank You from Endear

We just wrapped up an incredible time at NRF in New York City, and it’s safe to say the energy at the Javits Center was off the charts! The momentum around retail technology is more electric than ever, and we were thrilled to be right at the heart of it all. From witnessing the latest AI innovations to seeing how brands are reimagining the in-store experience, one thing is clear: 2025 is going to be an exciting year for retail.

By Robert Woo

Modern Retail

TikTok Ban 2025? The Case for "1st Party" Clienteling

How retail brands can fill the void that will be left after the TikTok ban

By Robert Woo

A crowd of shoppers looking through storefront windows while it snows

Modern Retail

Want to Turn Nearby Online Shoppers into In-Store Shoppers? Here's How.

Learn how to engage local customers, increase foot traffic, and boost your AOV.

By Robert Woo

A crowded collection of social media icons next to people doing online shopping

Modern Retail

What is Social Commerce?

Discover how social commerce is impacting retail and learn how to integrate it into your current strategies to boost sales.

By Robert Woo

Two retail stores, one using CRM and one using a clienteling platform like Endear

Modern Retail

Clienteling Platform or Traditional CRM? How To Decide What's Best For Your Retail Brand

Ah the age-old debate for modern omnichannel retailers... Explore the unique benefits of clienteling platforms over traditional CRM systems for enhanced retail customer experiences.

By Kara Zawacki

The Sum Studio - Marielle and Tiff

Modern Retail

Why the Sum Studio’s Data-Driven Retail Design Philosophy is a Breath of Fresh Air

At Endear, we know the value of making retail decisions based on actual customer and brand data. The best type of engagement, clienteling, is the product of a marriage of the analytical and the creative. That’s why we’re so enamored with a retail design studio that shares that exact philosophy with us: the Sum Studio.

By Robert Woo

Women holding an iPad with CRM software

Modern Retail

Endear vs. Tulip: The Battle of the Retail CRMs

Discover the advantages of Endear over Tulip in our detailed comparison. Learn about features that enhance efficiency and customer satisfaction for retail brands.

By Robert Woo

Future of Retail store made modern by Endear clienteling tools

Modern Retail

The Future of Retail Clienteling is Mobile: Here's Why

Discover how mobile clienteling transforms customer engagement, boosts sales, and personalizes the modern retail experience.

By Kara Zawacki

stylish models in denim outfits

Modern Retail

How Stores are Turning their Associates into Personal Stylists

Retailers are transforming their associates into influencers and tastemakers through technology and a relationship-based sales culture.

By Dorea Novaez

person typing on laptop using SalesChat live chat from Endear

Modern Retail

The Evolution of Retail Engagement: Introducing SalesChat by Endear

Explore SalesChat, Endear's live chat feature and the future of retail engagement. Seamlessly bridge the gap between inbound and outbound strategies for omnichannel success.

By Leigh & Jinesh

People holding two iPhones and scanning a QR code

Modern Retail

Virtual Shopping: The Next Frontier of Ecommerce

Welcome to the virtual shopping revolution, where the convenience of shopping online meets the personal touch of shopping in-store. Discover why modern brands embracing this revolution are reaping the rewards.

By Robert Woo

Neon light in the shape of a conversation bubble

Modern Retail

Beyond Chatbots: Revolutionizing Retail CRM with Human-Centric Live Chat

Discover the game-changing impact of having live chat capabilities baked-in to your CRM. Personalize customer interactions, build trust, and elevate the entire shopping experience from browse to buy and back again.

By Robert Woo

Two people making a payment with NewStore POS for retail

Modern Retail

The Best Retail CRMs for NewStore Businesses

Explore the best CRMs for NewStore retail brands. Discover top-rated solutions for seamless retail operations.

By Robert Woo

Modern Retail

How to Create a Modern Retail Supply Chain

Ensure your supply chain supports omnichannel selling.

By Sarah Ash

Women wearing eyeliner and balancing books on her head: Beauty Trends in 2024: Growth and Personalization

Modern Retail

Beauty Trends in 2024: Global Growth and Hyper-Personalization in Retail

Explore the trends set to dominate beauty retail landscape in 2024: from global expansion and health-focused marketing to hyper-personalized solutions driving dynamic evolution.

Brick-and-mortar store with clothing on shelves and on the walls

Modern Retail

From Cultural Hubs to Spontaneous Buys: Unveiling the Hidden Powers of Brick-and-Mortar Retail

Explore the surprising growth of brick-and-mortar stores, outpacing ecommerce in 2022. Uncover the cultural and spontaneous aspects, especially within Gen Z, that make brick-and-mortar shopping a powerful complement to online retail.

By Robert Woo

Empower Your Team: The Impact of CRM on Retail Employee Loyalty

Modern Retail

Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success

Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.

By Robert Woo

Modern Retail

The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss

Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.

By Robert Woo

A woman is partially shown wearing a high-end red, strapless dress while holding an empty martini glass.

Modern Retail

4 Ways to Cater to Quiet Luxury

The retail industry is embracing quiet luxury: from understated products to personalized experiences

By Robert Woo

Modern Retail

Let's talk Omnichannel Data and AI Opportunities for Retail with 42 Technologies

After hosting a major event together in Manhattan this summer, we sat down with Endear Partner 42 Technologies to talk all things retail, AI, and the future of in-store experiences.

By Robert Woo