A Price To Match Your Size And Needs

Our 14-day free trial gives you access to all the features Endear has to offer - no credit card is required. Your trial includes an import of select customers, their order history, and products so that you can get the most out of the platform and see for yourself the kind of value Endear can deliver. In fact, most teams are able to see a return on their future subscription in just their first two weeks! At the end of your trial, you'll be prompted to pick the right plan for you and your team.

During your trial, we’ll automatically import all customers who were created in the last 90 days and their order history. Any customers that order during your trial will also get added to Endear, but your full customer and order history will not be available until you start your subscription. You can also manually add customers one at a time directly into Endear or bulk import them through CSV.

Absolutely! We have plenty of customers who use Endear exclusively to cater to their online audience, and we are eager to help more brands do the same. So if you're an online-only company, feel free to reach out to us at support@endearhq.com so we can learn from each other.

We offer one complimentary virtual training for you and your team once you install the app. Users also have access to our help center, Endear academy, and our live chat whenever they need. If you're interested in additional training and support, reach out to us at sales@endearhq.com and we'll put together a custom program for you.

Endear is at its best when it has access to all your customers, order history, and product info. We typically import all this data in real time through an integration with your POS and/or e-commerce platform. Keep in mind that Endear will never contact your customers directly, we do not place any code on your website, and we do not sell your data to anyone. Learn more about data management in our Access Agreement.

Endear offers a 1-click integration with Shopify. When you sign up through Shopify, we'll automatically start importing your customers, order history, and products. Imports typically take between 24-48 hours. We also integrate with Magento, Teamwork Retail, and Heartland POS (formerly Springboard Retail) out of the box - there are no up-front costs or additional monthly charges for these integrations. Custom integrations are also available depending on which plan you choose.

Our slider can help you pick! Our slider suggests a plan based on how many teams you expect to have on Endear, so simply drag the slider to get started. However, you're free to pick any plan you'd like! Once you review the features that come with each plan, you may find you have unique needs that require a different plan from what your size would suggest. If you're not sure which plan is right for you, just reach out to us at support@endearhq.com.

Yes, you can always change your plan later. You can upgrade if you feel you're missing critical features or your team is growing faster than you anticipated. Similarly, you can also downgrade if needed.

We'd be happy to put together an annual contract for you! Reach out to us at sales@endearhq.com to learn about discounts and promotions that accompany an annual plan.

Endear's plans were designed to include the amount of messages most teams typically need. However, you're free to send more messages than your plan allows as long as you have a credit card on file. Instead, we will automatically bill you for a new block of emails or texts as you need them. You'll be charged at the rate consistent with your current plan and its included discount. If you find that you're consistently exceeding your monthly messages, you can either upgrade to a higher plan or reach out to us to create a custom plan. Overage rates may vary so please please contact us to receive the most up-to-date details.

Each plan offers a certain number of free customers that you can store in your CRM. If you have more customers than your plan supports, you can either upgrade to the next tier or pay a monthly overage of $50 for each additional 100,000 customers each month.