Alabaster

Join the customer platform proven to increase brand loyalty and drive omnichannel sales without losing the human touch.

Reach your sales and retention goals faster with Endear

Background

You are a mid-size or enterprise retail business looking for an advanced CRM or CDP to better personalize the customer experience.

Stores are defined by the physical retail locations owned and operated by your business; stockists do not count. Each store is viewed as its own team in Endear.

Rebag

Alo Yoga

Clare V.

gorjana

Purple

Loeffler Randall

Diane Von Furstenberg

Todd Snyder

Anine Bing

Fred Segal

Madhappy

Cult Gaia

Rolling Stone

Rolling Stone: Darker

Your dedicated onboarding manager will not only design a flexible pilot program catered to your unique use case, but they'll work with you to implement the solution and train your team so you can quickly prove Endear's effectiveness. Talk to the team to see if you're qualified.

Endear has enterprise-grade security and extensibility to meet all your growing business needs.

A brand of any size can try Endear for free for 14 days. You can create an account, import and sync your data, create customer segments, send emails and texts, and utilize many of Endear's features for free. For qualified customers, we also offer a risk-free pilot program. Get in touch to learn more about our pilot program.

We offer complimentary training for you and your team as soon as you sign up. Depending on your plan, you also have access to a dedicated onboarding manager and one-on-one store manager trainings. Endear users also have 24/7 access to our help center, Endear Academy, and customer support livechat. If you're interested in additional one-on-one training and support, we offer that, too.

Do you offer user onboarding and training?

Endear offers pre-built integrations with the industry's leading point-of-sale and ecommerce solutions like Shopify, Klaviyo, NewStore, Gorgias, Zendesk, Square, and more. To see all our integrations and learn more about Endear's open API, click here.

Which integrations do you have available?

With Endear, there are zero time-consuming imports on your end. We integrate seamlessly with your point-of-sale and e-commerce platforms to provide your team with a real-time and historical feed of customer data, order history, and product details so everyone has access to the most up-to-date info at any given time.

Do I have to import my own data to make Endear work?

Most Endear customers see their first sale in the app as soon as their first week. Once you've connected your point-of-sale, your account is virtually ready to start driving sales. The average Endear customer sees a 64x return on their subscription. See just how much more per month your team could earn.

When can I expect to start seeing results?

You can change your monthly plan at any time directly from the Endear app under Settings > Billing.

Additional texts and/or emails can be added to any plan at any time directly from your account settings page. If you want to add more messages and you're on a custom or annual plan, simply get in touch with your account manager.

What if I need more messages than my plan allows?

In short, a customer relationship management (CRM) system helps manage and organize customer data.

Endear is the leading example of a customer relationship management (CRM) platform for retail brands, allowing you to easily organize and utilize your customer data to engage with customers and personalize their shopping journeys.

A customer data platform (CDP) is designed to collect and unify first-party customer data from multiple sources (like point-of-sale, marketing, and customer service platforms) to build a single, complete view of each customer.

Endear has a customer data platform (CDP) built-in to our clienteling platform, allowing you to connect all your data sources and then use that owned data to personalize your customer outreach. We have a growing library of pre-built integrations with the most popular ecommerce platforms, making it easy for you to manage, unify, and utilize historical and real-time customer data without sacrificing speed or performance.

We’re always here to help. Depending on which department you need, you can find the right contact here.

Oxford Blue

Periwinkle

Endear is the leading customer relationship management platform for retail brands. We'll help you find the right subscription for your team.

Reach your sales and retention goals faster with Endear

Who You Are

How we calculate price

Core Features

Technical Capabilities

Customer Support

Features that scale with you

CRM that updates in real-time

Library of pre-built integrations

Data-driven customer profiles

Centralized messaging inbox

Flexible subscriptions

24/7 live chat support

Unlimited users

Lookbook Story builder

Customizable plans

ROI-based reporting

Mobile app for iOS & Android

Omnichannel sales tracking

Custom audience segment builder

Roles & permissions

Historical and real-time data sync

A pilot program made just for you

Your data is safe with us

Frequently asked questions

Do you have a free trial?

Do you offer user onboarding and training?

Which integrations do you have available?

Do I have to import my own data to make Endear work?

When can I expect to start seeing results?

How do I change my plan?

What if I need more messages than my plan allows?

What is a CRM?

Is Endear a CRM?

What is a CDP?

Is Endear a CDP?

How do I get in touch?