Endear unifies your customer data and points store associates to the people worth reaching out to, then connects every sale back to the conversation that started it. Personalized clienteling at scale, without all the busywork.
Brands that run their clienteling strategy with Endear see higher order values and attributable revenue from day one.
Endear's AI doesn't just summarize your data, it guides you on what to do with it. From capturing and organizing in-store visit notes, to surfacing high-value follow-up opportunities, Endear AI is built for the way modern brands want to work.
Endear replaces the spreadsheet and personal phone with one system that centralizes customer details and notes, adds follow-up tasks, personalizes outreach, and tracks impact.
Omnichannel purchase history, sizes, preferences, and past conversations all in one place for a consistent experience every time you interact.
Pre-built and custom integrations available for the most popular platforms across POS, ecommerce, marketing, and support.
Turn customer signals into a ranked daily queue of outreach opportunities so your team always knows exactly who to reach out to, when, and what to say.
Send 6x the outreach without adding headcount or dropping conversion rates.
Every sale is traced back to the store, associate, and message that drove it. Easily build custom reports and export insights to share with leadership.
$1.4B (and counting) in attributable revenue tracked for retail teams.
Personalized styling sessions, fittings, and private shopping events all booked, logged in the customer profile, and followed-up on from a single platform.
Customers who book appointments convert at up to 3x the rate of walk-ins.
Curate and share shoppable product collections your associates build in minutes and send by text, email, or WhatsApp, so customers can browse, add to cart, and check out without ever leaving the message.
Brands using Stories have seen AOV climb as much as 60%.
Sending one message to one customer isn't a clienteling program. Endear lets you segment your customer base, personalize outreach to as many customers as the moment calls for, and gives every associate ready-to-use, on-brand templates instead of a blank box. Then it reports back, so outreach becomes a repeatable channel you can rely on — not an ad hoc activity only your best associates do.
Unify every purchase, preference, interaction, and omnichannel moment into one real-time view your team can actually use.
Turn every associate into a high-performer with tools that make personalized outreach fast, consistent, and scalable.
Understand exactly what drives sales across stores, campaigns, and associates — and easily scale what works.
Scale clienteling operations across stores, teams, and regions without losing control, consistency, or visibility.
Recognized by the people who use it and the analysts who track the category: Endear is a G2 High Performer and MarTech Breakthrough's Cross-Channel Orchestration Platform of the Year.
Scale your clienteling strategy with Endear and make every customer relationship count.
