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🔥 Hot off the press: 2025 Clienteling Data from 1,000+ retail teams worldwide

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Unify your data. Scale your stores. Endear is the retail CRM powering clienteling at scale to sell smarter, faster, and more personally.

The CRM built for omnichannel retail brands to drive more sales

Allbirds

Rebag

Todd Snyder

gorjana

Diane Von Furstenberg

UNTUCKit

Anine Bing

Cult Gaia

Staud Clothing

Alo Yoga

A.P.C.

frame

Purple

Clare V.

Reformation

Glossier

Ganni

Bode

Periwinkle

GANNI Increases Average Order Value by 28% with Endear

Organize data, nurture customer relationships, and scale growth.

CRM (homepage box)

Personalize interactions, boost loyalty, and drive engagement.

Clienteling (homepage box)

Automate text & email at scale while analyzing results for optimal conversion rate.

Campaigns (homepage box)

Book and manage in-store and virtual appointment offerings from end to end.

Appointments (homepage box)

Engage with online shoppers instantly while reducing returns and boosting sales.

SalesChat (homepage box)

Elevate your outreach with curated product lookbooks that drive purchases.

Stories (homepage box)

Track campaign and store performance to discover how outreach turns into sales.

Business Insights (homepage box)

Wet Sand

Transcend traditional retail marketing with features built to perform

Shopify

Klaviyo

Square

Gorigas

Shopify Plus

Zendesk

Easily connect Endear to a library of free, prebuilt integrations for a fully-equipped retail CRM

Average return on the cost of an Endear subscription. Endear users typically see new revenue within their first week on the platform.

Increase in average order value. Customers spend 72% more each time they purchase after being contacted by an Endear user.

Increase in order frequency.  Customers contacted via Endear typically buy more than twice as often as they have historically.

Alabaster

Rolling Stone

Rolling Stone: Darker

Meet M.M.LaFleur, an apparel brand that's reaching the modern working woman exactly where she's at.

How This Brand Sees a 30% Message Reply Rate Using Endear

Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.

How Psycho Bunny attributed over $160,000 in sales in one month to clienteling

See how apparel brand, Morley, used Endear's segmenting capabilities and Stories feature to double-down on SMS and see a 30% increase in average order value.

How Morley Beat Summer Slowdown with one word - Growth.

Darker Periwinkle

Geronimo Chala, Chief Client Officer @ Rebag

"I've used every CRM from Salesforce down and Endear is the best."

Oxford Blue

How much more could you be earning with Endear? Try our interactive sales calculator to see your results.

Endear's comprehensive CRM platform elevates customer engagement by tailoring interactions based on customer preferences. With personalized messaging and data-driven insights built-in, our CRM empowers your store-level team to create meaningful connections from anywhere, fostering customer loyalty and driving retail success.

How can a CRM enhance customer engagement for my retail business?

Yes! Endear seamlessly integrates with some of the most popular retail systems on the market across point-of-sale, customer support, and loyalty. Our library of prebuilt integrations ensure a streamlined workflow for your team to access real-time and historic data for the most accurate and personalized customer interactions and up-to-date product information. You can check out all our free integrations here.

Does Endear integrate with our existing retail platforms?

Endear provides robust analytics across all your data sources, allowing retail decision-makers to easily measure the success of clienteling strategies and make decisions accordingly. Endear lets you track key performance indicators like open rate, click rate, conversion rate, and total sales. These insights empower informed decision-making for optimizing clienteling impact.

What analytics does Endear provide to measure the success of our retail clienteling efforts?

Endear's clienteling platform drives sales growth by offering a 360-degree view of customer preferences and purchase history. By enabling targeted communication and personalized recommendations, your team can enhance each customer's shopping experience at scale, resulting in increased sales and heightened customer satisfaction.

How can Endear boost my retail sales and grow customer satisfaction?

Definitely! Endear's CRM enhances collaboration and productivity across teams with an intuitive interface that allows for shared communication features while keeping things organized. With real-time updates on customer interactions, your retail team can coordinate efforts seamlessly, providing a consistent and efficient customer experience across all touchpoints.

Can having a retail CRM really motivate my store team and improve their productivity?

Get the top clienteling solution for modern consumer brands and start selling smarter

Elevate your retail marketing and customer engagement strategy with Endear's CRM platform. Get real-time insights and drive sales growth.

Endear: Boost Sales with Retail CRM & Clienteling

Send automated texts & emails that convert.

Engage and drive loyalty with personalized, two-way messaging.

Book and manage in-store appointment offerings from end to end.

Live chat with shoppers to drive sales, not support tickets.

Elevate outreach with interactive recommendations.

Platform Overview →

Read the latest articles and best practices for your retail strategy.

Downloadable retail resources to help you grow.

Video tutorials to get the most out of Endear.

🔥 Hot off the press: 2025 Clienteling Data from 1,000+ retail teams worldwide

The CRM built for omnichannel retail brands to drive more sales

Unify your data. Scale your stores. Endear is the retail CRM powering clienteling at scale to sell smarter, faster, and more personally.

GANNI Increases Average Order Value by 28% with Endear

Transcend traditional retail marketing with features built to perform

Easily connect Endear to a library of free, prebuilt integrations for a fully-equipped retail CRM

Boost retail sales and repeat purchases

136x

72%

55%

"I've used every CRM from Salesforce down and Endear is the best."

Case Studies

How This Brand Sees a 30% Message Reply Rate Using Endear

Meet M.M.LaFleur, an apparel brand that's reaching the modern working woman exactly where she's at.

Case Studies

How Psycho Bunny attributed over $160,000 in sales in one month to clienteling

Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.

Case Studies

How Morley Beat Summer Slowdown with one word - Growth.

See how apparel brand, Morley, used Endear's segmenting capabilities and Stories feature to double-down on SMS and see a 30% increase in average order value.

How much more could you be earning with Endear? Try our interactive sales calculator to see your results.

Your most common questions: answered.

How can a CRM enhance customer engagement for my retail business?

Does Endear integrate with our existing retail platforms?

What analytics does Endear provide to measure the success of our retail clienteling efforts?

How can Endear boost my retail sales and grow customer satisfaction?

Can having a retail CRM really motivate my store team and improve their productivity?

Get the top clienteling solution for modern consumer brands and start selling smarter