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Empower your store teams with AI tools that drive sales, increase repeat purchases, and deepen customer loyalty both online and in-store.

The AI-powered clienteling CRM built for omnichannel retail

Ganni

Rebag

Todd Snyder

gorjana

Diane Von Furstenberg

UNTUCKit

Anine Bing

Cult Gaia

Staud Clothing

Alo Yoga

A.P.C.

frame

Purple

Clare V.

Reformation

Glossier

Paige

Bode

Periwinkle

GANNI Increases Average Order Value by 28% with Endear

Organize data, nurture customer relationships, and scale growth.

CRM (homepage box)

Personalize interactions, boost loyalty, and drive engagement.

Clienteling (homepage box)

Automate text & email at scale while analyzing results for optimal conversion rate.

Campaigns (homepage box)

Book and manage in-store and virtual appointment offerings from end to end.

Appointments (homepage box)

Engage with online shoppers instantly while reducing returns and boosting sales.

SalesChat (homepage box)

Elevate your outreach with curated product lookbooks that drive purchases.

Stories (homepage box)

Track campaign and store performance to discover how outreach turns into sales.

Business Insights (homepage box)

Whether you sell silk dresses or skincare, Endear helps your store teams turn customer data into revenue. Our retail AI platform is trusted by high-touch, omnichannel brands to build stronger relationships and drive repeat sales.

Wet Sand

Faster repeat purchases when contacted through Endear

Increase in that second order's average value compared to second purchase AOV without Endear

Higher conversion rates than traditional marketing like Klaviyo or Attentive

Alabaster

Rolling Stone

Rolling Stone: Darker

Shopify

Klaviyo

Square

Gorigas

Shopify Plus

Zendesk

From Shopify POS to Klaviyo, Endear syncs customer, sales, and product data from your entire retail tech stack

See how lifestyle brand PAIGE transformed their clienteling strategy with Endear. Learn how personalized messaging is boosting sales across their U.S. and U.K. stores.

How PAIGE Leveraged Clienteling to Drive In-Store Foot Traffic with Endear

Hear from PatBO stylist Emily Wriston on what it’s like to use Endear at work everyday. 

Endear in Action: Q&A with a PatBO Stylist

Discover how Gorjana's SMS clienteling strategy with Endear enhanced foot traffic, boosted conversions, and fostered customer loyalty at their brick-and-mortar stores.

How Gorjana's SMS Strategy Achieved a 20% Conversion Rate with Endear

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Geronimo Chala, Chief Client Officer @ Rebag

"I've used every CRM from Salesforce down and Endear is the best."

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How much more could you be earning with Endear? Try our interactive sales calculator to see your results.

Endear's comprehensive CRM platform elevates customer engagement by tailoring interactions based on customer preferences. With personalized messaging and data-driven insights built-in, our CRM empowers your store-level team to create meaningful connections from anywhere, fostering customer loyalty and driving retail success.

How can a CRM enhance customer engagement for my retail business?

Yes! Endear seamlessly integrates with some of the most popular retail systems on the market across point-of-sale, customer support, and loyalty. Our library of prebuilt integrations ensure a streamlined workflow for your team to access real-time and historic data for the most accurate and personalized customer interactions and up-to-date product information. You can check out all our free integrations here.

Does Endear integrate with our existing retail platforms?

Endear provides robust analytics across all your data sources, allowing retail decision-makers to easily measure the success of clienteling strategies and make decisions accordingly. Endear lets you track key performance indicators like open rate, click rate, conversion rate, and total sales. These insights empower informed decision-making for optimizing clienteling impact.

What analytics does Endear provide to measure the success of our retail clienteling efforts?

Endear's clienteling platform drives sales growth by offering a 360-degree view of customer preferences and purchase history. By enabling targeted communication and personalized recommendations, your team can enhance each customer's shopping experience at scale, resulting in increased sales and heightened customer satisfaction.

How can Endear boost my retail sales and grow customer satisfaction?

Definitely! Endear's CRM enhances collaboration and productivity across teams with an intuitive interface that allows for shared communication features while keeping things organized. With real-time updates on customer interactions, your retail team can coordinate efforts seamlessly, providing a consistent and efficient customer experience across all touchpoints.

Can having a retail CRM really motivate my store team and improve their productivity?

Endear makes it easy for anyone - from stylists to store managers - to message customers, book appointments, and grow revenue. No AI expertise required.

See what AI-Powered clienteling can do for your brand

Drive sales and boost retention with AI-powered clienteling software built for omnichannel brands.

Endear: AI-powered CRM for Retail

Send automated texts & emails that convert.

Engage and drive loyalty with personalized, two-way messaging.

Book and manage in-store appointment offerings from end to end.

Live chat with shoppers to drive sales, not support tickets.

Elevate outreach with interactive recommendations.

Platform Overview →

Read the latest articles and best practices for your retail strategy.

Downloadable retail resources to help you grow.

Video tutorials to get the most out of Endear.