Endear vs Tulip
Endear is a retail CRM for SMBs that makes it easy to clientele at scale. Less manual effort, more sales for your store.
About Each Platform
Endear
A retail CRM for store teams to build stronger customer relationships. Endear combines automation and human touch to make clienteling possible at large scale.
Tulip
A clienteling platform for store teams to manage their client books. It requires everything to be done by hand, making it hard to keep up with more than a few customers at once.
Going from an average of about 15% of our total business coming through [our previous] clienteling software to now around 30% in a year is a huge success, and that speaks to the ease of use of... Endear.
Luxury retail brand that switched from Tulip to Endear in 2023
Why Choose Endear Over Tulip?
Start driving sales in minutes, not months
With our library of one-click integrations and transparent pricing, Endear gets you from signup to sending messages faster than any other clienteling platform.
Scale personal relationships with every customer
Reach every customer at the perfect moment with advanced segmentation and automated campaigns. Send messages that feel 1-to-1 without making your team go 1-by-1.
Empower your team with tools they'll want to use
Our AI suite helps store teams remember every customer detail, follow up faster, and draft the perfect messages. Your team spends less time on admin and more time selling.
Compare Endear and Tulip's Core Features
Endear isn't just a digital client book, it's a complete CRM platform built for retail sales teams. This means you get advanced segmentation to target the right customers, unified communication across different channels, and business insights that show exactly what's working. See the difference a true retail CRM makes.
Core Features |
Endear |
Tulip |
|---|---|---|
Clienteling Platform | ✓ | ✓ |
CRM Platform | ✓ | X |
Unified Customer Profiles | ✓ | ✓ |
SMS and Email Messaging | ✓ | ✓ |
Native WhatsApp Messaging Integration | ✓ | X |
Unified Inbox Across Channels | ✓ | X |
Appointment Scheduling | ✓ | ✓ |
Live chat | ✓ | ✓ |
Automated campaigns | ✓ | ✓ |
Advanced Audience Segmentation & List Building | ✓ | X |
POS Features | X | ✓ |
Customizable Reporting and Business Insights | ✓ | X |
Compare Set Up and Integrations
Your time is better spent selling, not setting up software. Endear's pre-built integrations connect to your existing tech stack in minutes, with no tech team required and no upfront fees.
Setup and Integrations |
Endear |
Tulip |
|---|---|---|
14-day free trial | ✓ | X |
Straightforward, transparent pricing | $300 per month for the most popular plan | Complex pricing requiring annual contract |
No sign on fees | ✓ | X |
No commitment pilot | ✓ | X |
Realtime data syncing | ✓ | X |
Pre-built, one-click integrations | ✓ | X |
Integration setup time | Typically 5 minutes | Typically 4-6 weeks |
Shopify Plus Partner | ✓ | X |
Mobile App for iOS and Android | ✓ | Only available for iOS |
Compare AI Features
The right AI tools help your team sell smarter, not replace them. Endear's AI features handle the tedious tasks like remembering customer details and setting up reminders, so your team can focus on what they do best: building stronger relationships.
AI Features |
Endear |
Tulip |
|---|---|---|
AI Message Crafting | ✓ | ✓ |
AI Customer Summaries | ✓ | ✓ |
AI Language Translation | ✓ | X |
AI Tone & Grammar Help | ✓ | X |
AI Notetaker | ✓ | X |
AI Voice-to-Text & Photo Processing | ✓ | X |
Human-in-the-loop | ✓ | ✓ |
Endear has been a huge upgrade to our clienteling and customer outreach process at our store locations. The platform is so easy to use and makes customer outreach seamless, especially with the integrations and seeing everything in one place.
Jess D.
Store Operations Manager @ Clare V.
The great thing about Endear is the ROI. I reached out to a few others when I was looking at different [clienteling] platforms, and most of them didn’t offer much value for the really high cost. “We start contracts at $200,000 a year,” they said. Just crazy numbers. We get everything and more from Endear and for a great price.
Samuel J.
Director of Stores, North America @ Eleventy
Endear has allowed us to scale our business with an extremely user friendly UX. With a powerful focus on segmentation and analytics it has allowed us to increase our omni channel conversion. We selected Endear because of it's nimble integration with our tech stack that has allowed us to think outside the box and quickly connect and place specific initiatives in action yielding high ROI.
Geronimo C.
Chief Client Officer @ Rebag
What makes Endear different?
Pre-Built Library of Integrations
Endear's pre-built integrations sync with Shopify, Square, Klaviyo, and dozens of other platforms instantly. No technical setup or wait time required. Endear integrates seamlessly with your existing stack so your stores, HQ, and customer data stay in sync.
Get started with a custom pilot program
Unlike other platforms, Endear offers a personalized pilot program with dedicated support. Get a custom implementation plan, team training, and proven results before scaling across your stores.
Endear vs Tulip FAQs
Retail CRM
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Success Stories
How GANNI Increases Average Order Value by 28% with Endear
Discover how GANNI, the Scandi-cool fashion brand, increased its Average Order Value by 28% with Endear's CRM tool. Read insights from Sophia Wood, Global Retail Excellence Manager at GANNI, on their success and strategies for customer engagement and outreach.
