Endear vs OneShop
Endear is a retail CRM that makes it easy to clientele at scale. Less manual effort, more sales for your store.
About Each Platform
Endear
A retail CRM for store teams to build stronger customer relationships. Endear combines automation and human touch to make clienteling possible at large scale.
OneShop
A platform combining store outreach, marketing, and clienteling. While broad in scope, its shallow functionality may not meet the needs of growing or enterprise brands.
Why choose Endear over OneShop?
See why Endear's live chat, automated campaigns, and easy setup make it the #1 OneShop alternative.
Features |
Endear |
OneShop |
|---|---|---|
14-day free trial | ✓ | X |
Straightforward, transparent pricing | $300 per month for most popular plan | X |
No commitment pilot | ✓ | X |
Realtime data syncing | ✓ | X |
Pre-built, one-click integrations | Integrates with your POS, e-commerce, | Only integrates with POS and e-commerce platforms |
Shopify Plus Certified | ✓ | X |
Clienteling | ✓ | ✓ |
CRM | ✓ | X |
Customer profiles | ✓ | ✓ |
SMS, email, and WhatsApp messaging | ✓ | SMS and Email only |
Reporting & BI | ✓ | X |
Appointments | ✓ | X |
Live chat | ✓ | X |
Automated campaigns | ✓ | Limited, rigid options |
Advanced audience segmentation & filters | Extensive options including location-based filtering | ✓ |
Product lookbooks | ✓ | X |
Mobile app | ✓ | ✓ |
Omnichannel sales attribution | ✓ | X |
Social media post scheduling | X | ✓ |
Endear has been a huge upgrade to our clienteling and customer outreach process at our store locations. The platform is so easy to use and makes customer outreach seamless, especially with the integrations and seeing everything in one place.
Jess D.
Store Operations Manager @ Clare V.
The great thing about Endear is the ROI. I reached out to a few others when I was looking at different [clienteling] platforms, and most of them didn’t offer much value for the really high cost. “We start contracts at $200,000 a year,” they said. Just crazy numbers. We get everything and more from Endear and for a great price.
Samuel J.
Director of Stores, North America @ Eleventy
Endear has allowed us to scale our business with an extremely user friendly UX. With a powerful focus on segmentation and analytics it has allowed us to increase our omni channel conversion. We selected Endear because of it's nimble integration with our tech stack that has allowed us to think outside the box and quickly connect and place specific initiatives in action yielding high ROI.
Geronimo C.
Chief Client Officer @ Rebag
Get started with a custom pilot program
Unlike other platforms, Endear offers a personalized pilot program with dedicated support. Get a custom implementation plan, team training, and proven results before scaling across your stores.
Endear vs OneShop FAQs
Why Growing Retail Brands Need a Clienteling CRM
Growing fast? Make sure you don’t leave your customer relationships behind. Dive into the key reasons why a clienteling CRM could be your secret weapon for scaling with success and keeping your personal touch with customers.
Case Studies
How GANNI Increases Average Order Value by 28% with Endear
Discover how GANNI, the Scandi-cool fashion brand, increased its Average Order Value by 28% with Endear's CRM tool. Read insights from Sophia Wood, Global Retail Excellence Manager at GANNI, on their success and strategies for customer engagement and outreach.
