Transform customer relationships with a personalized clienteling solution
Equip your team with tools to create tailored shopping experiences, deepen customer relationships, and drive repeat business.
Unlock the power of clienteling
Grow customer loyalty
Clienteling makes it easy to deliver personalized interactions and specialized offers both 1:1 and at scale. Creating a consistently exceptional shopping experience builds trust and recognition, driving lasting relationships.
Drive higher engagement
Using data to recognize customer preferences and behavior ensures that your text and email campaigns resonate with your audience every time, and lays the ground work for a more personalized and effective outreach strategy.
Gain real-time insights
Gain insight into customer buying patterns and preferences in real time, allowing you to make better informed decisions about product offerings, pricing, and marketing strategies.
Unify your data into one CRM
Consolidate your entire tech stack for a comprehensive view of each customer to see details like orders, preferences, and engagement history. Free, pre-built integrations get you connected in minutes.
Endear's CRM empowers teams to create a powerful and personalized retail clienteling strategy.
With customer data at your fingertips, you can clientele at scale with automated Campaigns.
Endear's campaign builder empowers teams to build custom audiences and trigger tailored messages to be sent at key points in the customer journey. Whether it's a thank you note after a purchase, a happy birthday text, or a personalized email to say an item is back in stock, campaigns are a low-effort way to drive high impact.
Say Thank You
Say thanks after a first purchase, and make it look like it came directly from the cashier who rang them up.
Promote Products
Notify customers when a new product they love is back in stock - or about to sell out.
Send Birthday Wishes
Wish your customers a happy birthday in bulk, but make it look like it came from their assigned sales team member.
Reach Your VIPs
Keep tabs on shoppers who spend higher than your average to send them personalized promotions.
72%
Increase in average order value
55%
Average increase in order frequency
136x
Average ROI on the cost of an Endear subscription
Delight and drive sales in one beautiful step
Endear Stories introduces a new sales channel that elevates your outreach and lets shoppers browse and purchase products right from your text or email. Click through the interactive Story below to see for yourself.
“We have a loyalty program, but it doesn’t create that 1-on-1 relationship that Endear does... We want customers to feel special and Endear helps do that.”
Monica P., Director of Omnichannel & Experience @ Psycho Bunny
Case Studies
How Jenette Bras and Endear became the perfect pair to drive 36% more transactions
After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.
Case Studies
How gorjana's clienteling strategy boosted SMS conversion by 8.4% with Endear
Learn how gorjana and Endear's SMS clienteling strategy boosted foot traffic, conversions, and customer loyalty for brick-and-mortar stores.
