Clienteling at your fingertips with Endear
Endear's retail-specific CRM, personalized messaging, and data-driven product recommendations equip your team with the tools they need to implement luxury clienteling for every customer journey.
Why Clienteling?
80%
of companies’ revenue comes from 20% of customers.
71%
of shoppers spend more than $50 when shopping in store, compared to 54% online.
79%
of customers say they only engage with personalized offers.
A CRM designed specifically for retail
A high-touch, personal shopping experience is crucial for increasing AOV and total spend. Endear's CRM and customer segmenting capabilities for email and text lets your salespeople bring this individualized clienteling experience in-store or online.
Messaging with clients like you'd message with a friend
Equip your team with the customer data they need to deliver high-touch clienteling through email, text, and WhatsApp. With Endear's personalization filters and audience segmenting, your sales associates can send bulk messages that look like they were sent one-by-one. Plus, our two-way text and email means customers can respond to messages with questions and learn more about products in a conversational format.
Lookbooks put the right products in front of the right people
Follow up after a styling appointment, get creative with new products, or show a customer that sweater is finally back in stock. Endear makes it easy to shorten a customer's path to purchase by allowing personalized lookbooks to be sent over text or email without any uploading on your end. Products are automatically linked to your e-commerce site so your entire inventory is at your fingertips, and customers can always continue their purchase journey online.
Sell Smarter with Endear
Give your team the all-in-one tool they need for omnichannel clienteling.
Join the Retail Renaissance
Endear has allowed us to connect with customers on a more personal level across retail and online. The ability to directly communicate through a customer's preferred channel is pivotal to a great customer experience.
Ryan L.
Endear has been extremely valuable for our company to be able to keep track and details about our clients. We are already seeing a positive outcome from using it. For example, on a personal level our staff is able to know names and details about each client and it has turned into the clients coming back to purchase.
Valerie T.
We have used Endear since we launched our company, and the ease of using Endear has made it a vital tool to manage and communicate with our clients without anything falling through the cracks.
Silje L.
Clienteling at your fingertips
Give your team the all-in-one tool they need for omnichannel clienteling.