The all-in-one clienteling and CRM solution for driving sales and retention
Manage, message, and share products with customers all from one easy-to-use platform that's proven to help brands deepen their customer connections and drive revenue.
All the clienteling essentials, all in Endear.
A CRM designed just for retail
Endear imports all your customer data, then lets you organize and segment customers by the things that make them unique, like their latest purchase, order location, or total spend.
Text with clients like you'd text with a friend
Deliver high-touch clienteling through email, SMS, or WhatsApp. With personalization built-in, send bulk messages that look like they were sent one-by-one and let customers reply to their assigned salesperson.
Put the right products in front of the right people
Follow up after an appointment, announce new product drops, or tell a customer when that sweater is finally back in stock. Endear makes it easy to shorten a customer's path to purchase with personalized product stories shared directly over text or email.
“We have a loyalty program, but it doesn’t create that 1-on-1 relationship that Endear does... We want [customers] to feel special and Endear helps do that.”
Monica P., Director of Omnichannel & Experience @ Psycho Bunny
Success Stories
How Jenette Bras and Endear became the perfect pair to drive 36% more transactions
After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.
Success Stories
How gorjana Optimized Their SMS Strategy to Increase Conversion Rate
This jewelry brand combined brick-and-mortar retail and a strong SMS sales strategy to increase foot traffic and build lifelong customer relationships.
Success Stories
How Psycho Bunny attributed over $160,000 in sales in one month to clienteling
Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.
With customer data at their fingertips, your team can clientele more effectively and build stronger relationships with customers both in-store and online.
Notify customers when a new product they love is back in stock - or about to sell out.
Send personalized thank you notes to the customers they assisted in-store that day.
Wish a happy birthday to all the customers with birthdays this month, and make it look like it came from their assigned sales team member.
Greet customers with their first name when they walk in the store, and know ahead of time about any active support tickets.