Endear
Endear

The all-in-one clienteling solution for driving sales and retention

Manage, message, and share products with customers all from one easy-to-use platform that's proven to help brands deepen their customer connections and drive revenue.

Clienteling motion graphic
Todd Snyder logo
Alexis Bittar logo
Clare V. logo
Staud logo
Koio
DVF logo

All the clienteling essentials, all in Endear.

A data-driven customer profile from Endear

A CRM designed just for retail

Endear imports all your customer data, then lets you organize and segment customers by the things that make them unique, like their latest purchase, order location, or total spend.

Explore Segments
Powerful clienteling from Endear

Text with clients like you'd text with a friend

Deliver high-touch clienteling through email, SMS, or WhatsApp. With personalization built-in, send bulk messages that look like they were sent one-by-one and let customers reply to their assigned salesperson.

Explore Inbox
Creating and tracking a Shoppable Story from Endear

Put the right products in front of the right people

Follow up after an appointment, announce new product drops, or tell a customer when that sweater is finally back in stock. Endear makes it easy to shorten a customer's path to purchase with personalized product stories shared directly over text or email.

Explore Stories

“We have a loyalty program, but it doesn’t create that 1-on-1 relationship that Endear does... We want [customers] to feel special and Endear helps do that.”

Monica P., Director of Omnichannel & Experience @ Psycho Bunny

With customer data at their fingertips, your team can clientele more effectively and build stronger relationships with customers both in-store and online.

Megaphone icon

Notify customers when a new product they love is back in stock - or about to sell out.

shopping bag icon

Send personalized thank you notes to the customers they assisted in-store that day.

Wish a happy birthday to all the customers with birthdays this month, and make it look like it came from their assigned sales team member.

pencil icon

Greet customers with their first name when they walk in the store, and know ahead of time about any active support tickets.

How do your skills stack up? Take our Clienteling Certification quiz to find out.

Your clienteling questions: answered.