Todd Snyder logo
Alexis Bittar logo
Clare V. logo
Staud logo
DVF logo
A.P.C. logo
Bode logo
Reformation logo
Proenza Schouler
Psycho Bunny logo

All the clienteling essentials, all in Endear.

Text with clients like you'd text with a friend

Build relationships with customers regardless of whether they're in-store. With Endear, you can deliver high-touch clienteling through email, SMS, or WhatsApp.

Personalization is built-in, so you can send bulk messages that look like they were sent one-by-one. Then customers reply to their assigned salesperson.

Explore Segments
Powerful clienteling from Endear

A CRM designed just for retail

Endear imports all your customer data, then lets you organize and segment customers by the things that make them unique, like their latest purchase, order location, or total spend.

Explore Inbox
Creating and tracking a Shoppable Story from Endear

Put the right products in front of the right people

Follow up after an appointment, announce new product drops, or tell a customer when that sweater is finally back in stock. Endear makes it easy to shorten a customer's path to purchase with personalized product stories shared directly over text or email.

Explore Stories

“We have a loyalty program, but it doesn’t create that 1-on-1 relationship that Endear does... We want customers to feel special and Endear helps do that.”

Monica P., Director of Omnichannel & Experience @ Psycho Bunny

With customer data at your fingertips, you can clientele more effectively and build stronger relationships with customers both in-store and online.

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Send personalized thank you notes directly from the team member who assisted them that day.

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Notify customers when a new product they love is back in stock - or about to sell out.

Wish your customers a happy birthday at scale, and make it look like it came from their assigned sales team member.

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Greet customers with their first name when they walk in the store, and know ahead of time about any active support tickets.

Your clienteling questions: answered.