Build relationships with customers regardless of whether they're in-store. With Endear, you can deliver high-touch clienteling through email, SMS, or WhatsApp.
Personalization is built-in, so you can send bulk messages that look like they were sent one-by-one. Then customers reply to their assigned salesperson.
Endear imports all your customer data, then lets you organize and segment customers by the things that make them unique, like their latest purchase, order location, or total spend.
Follow up after an appointment, announce new product drops, or tell a customer when that sweater is finally back in stock. Endear makes it easy to shorten a customer's path to purchase with personalized product stories shared directly over text or email.
Monica P., Director of Omnichannel & Experience @ Psycho Bunny
Send personalized thank you notes directly from the team member who assisted them that day.
Notify customers when a new product they love is back in stock - or about to sell out.
Wish your customers a happy birthday at scale, and make it look like it came from their assigned sales team member.
Greet customers with their first name when they walk in the store, and know ahead of time about any active support tickets.