Endear

Clienteling at your fingertips with Endear

Endear's retail-specific CRM, personalized messaging, and data-driven product recommendations equip your team with the tools they need to implement luxury clienteling for every customer journey.

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Why Clienteling?

80%

of companies’ revenue comes from 20% of customers.

71%

of shoppers spend more than $50 when shopping in store, compared to 54% online.

79%

of customers say they only engage with personalized offers.

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A CRM designed specifically for retail

A high-touch, personal shopping experience is crucial for increasing AOV and total spend. Endear's CRM and customer segmenting capabilities for email and text lets your salespeople bring this individualized clienteling experience in-store or online.

Messaging with clients like you'd message with a friend

Equip your team with the customer data they need to deliver high-touch clienteling through email, text, and WhatsApp. With Endear's personalization filters and audience segmenting, your sales associates can send bulk messages that look like they were sent one-by-one. Plus, our two-way text and email means customers can respond to messages with questions and learn more about products in a conversational format.

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Lookbooks put the right products in front of the right people

Follow up after a styling appointment, get creative with new products, or show a customer that sweater is finally back in stock. Endear makes it easy to shorten a customer's path to purchase by allowing personalized lookbooks to be sent over text or email without any uploading on your end. Products are automatically linked to your e-commerce site so your entire inventory is at your fingertips, and customers can always continue their purchase journey online.

Sell Smarter with Endear

Give your team the all-in-one tool they need for omnichannel clienteling.

Schedule a Demo

Join the Retail Renaissance

KoioMizzen and MainRebagAnine BingJarboMansur Gavriel
Gorjana logo

Endear has allowed us to connect with customers on a more personal level across retail and online. The ability to directly communicate through a customer's preferred channel is pivotal to a great customer experience.

Ryan L.
Director of Technology @ Gorjana
Parker Clay logo

Endear has been extremely valuable for our company to be able to keep track and details about our clients. We are already seeing a positive outcome from using it. For example, on a personal level our staff is able to know names and details about each client and it has turned into the clients coming back to purchase.

Valerie T.
Retail Ambassador @ Parker Clay
Nova Octo logo

We have used Endear since we launched our company, and the ease of using Endear has made it a vital tool to manage and communicate with our clients without anything falling through the cracks.

Silje L.
Founder @ Nova Octo

Clienteling at your fingertips

Give your team the all-in-one tool they need for omnichannel clienteling.

Schedule a Demo