All the clienteling essentials, all in Endear.
Text with clients like you'd text with a friend
Build relationships with customers regardless of whether they're in-store. With Endear, you can deliver high-touch clienteling through email, SMS, or WhatsApp.
Personalization is built-in, so you can send bulk messages that look like they were sent one-by-one. Then customers reply to their assigned salesperson.
A CRM designed just for retail
Endear imports all your customer data, then lets you organize and segment customers by the things that make them unique, like their latest purchase, order location, or total spend.
Put the right products in front of the right people
Follow up after an appointment, announce new product drops, or tell a customer when that sweater is finally back in stock. Endear makes it easy to shorten a customer's path to purchase with personalized product stories shared directly over text or email.
“We have a loyalty program, but it doesn’t create that 1-on-1 relationship that Endear does... We want customers to feel special and Endear helps do that.”
Monica P., Director of Omnichannel & Experience @ Psycho Bunny
Success Stories
How Jenette Bras and Endear became the perfect pair to drive 36% more transactions
After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.
Success Stories
How gorjana's clienteling strategy boosted SMS conversion by 8.4% with Endear
Learn how gorjana and Endear's SMS clienteling strategy boosted foot traffic, conversions, and customer loyalty for brick-and-mortar stores.
Success Stories
How Psycho Bunny attributed over $160,000 in sales in one month to clienteling
Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.
With customer data at your fingertips, you can clientele more effectively and build stronger relationships with customers both in-store and online.
Send personalized thank you notes directly from the team member who assisted them that day.
Notify customers when a new product they love is back in stock - or about to sell out.
Wish your customers a happy birthday at scale, and make it look like it came from their assigned sales team member.
Greet customers with their first name when they walk in the store, and know ahead of time about any active support tickets.