All Articles
All articles from the Endear Blog
Mastering Omnichannel Success: Unleashing the Power of Endear and Lightspeed
Success hinges on the ability to deliver seamless omnichannel experiences that cater to the preferences of modern consumers. Let's explore how the integration of Endear with Lightspeed (and formerly, Vend) POS is shaping the future of retail, driving growth, and transforming the customer journey.
By Madeleine Anderson
3 Proven Strategies to Enhance Customer Loyalty During Economic Downturns
Learn how getting vulnerable, sending personalized campaigns, and giving the right rewards can strengthen customer loyalty - even when customers are pinching pennies.
By Robert Woo
Best Practices
Slick Moves: How to Achieve Frictionless Retail
Struggling with abandoned carts and lost sales? Learn how you can reduce friction in your retail store to boost sales and delight customers.
By Robert Woo
Best Practices
The 3 Best Customer Segments for Driving In-Store Foot Traffic
Stumped on how to drive in-store foot traffic? Discover why these three customer segments are proven to boost brick-and-mortar sales and engagement.
By Kara Zawacki
Back to Basics? Why Businesses Are Backing Off Of AI
Discover why companies are moving away from AI-driven solutions and rediscovering the value of human interaction in customer service. Learn how empathy, adaptability, and genuine relationships are proving irreplaceable in retail.
By Robert Woo
How Gorjana's SMS Strategy Achieved a 20% Conversion Rate with Endear
Discover how Gorjana's SMS clienteling strategy with Endear enhanced foot traffic, boosted conversions, and fostered customer loyalty at their brick-and-mortar stores.
By Robert Woo
Top 11 Features to Look for in Retail Appointment Scheduling Software
Discover the essential features retail professionals need to look for when shopping for appointment scheduling software.
By Kara Zawacki
Case Studies
How Endear Enables Over 40% of Eleventy’s Total Sales
Discover how Endear helped Eleventy achieve 40% of its total retail sales through enhanced clienteling and customer experience.
By Robert Woo
Integration Partners
Enhancing Customer Support: The Power of Endear and Gladly
As the digital age continues to evolve, consumers expect seamless and efficient support across various channels. To meet these expectations, brands are turning to innovative solutions like Endear CRM and Gladly to streamline their customer service operations.
By Madeleine Anderson
Integration Partners
Data-Driven Decisions: Maximizing Growth with Endear and Zendesk
Understanding your customers and optimizing operations are paramount to success. With Endear and Zendesk in your tech stack, brands can harness valuable insights to fuel omnichannel growth and happy customers.
By Madeleine Anderson
Integration Partners
Future-Proofing Your Retail Business: The Benefits of Combining Endear with Emarsys
Staying ahead of the competition requires more than just a great product lineup: It demands a strategic approach to personalized customer engagement, data-driven marketing, and seamless integration of advanced technologies. The combination of Endear and Emarsys offers a powerful solution to meet these needs.
By Madeleine Anderson
The Power of Endear, KWI, and the Future of Omnichannel Retail
The concept of omnichannel retailing has become increasingly important for midsize apparel and retail brands looking to stay ahead of the competition and meet the ever-changing needs of consumers. If you're a KWI merchant, or thinking of becoming one, read on to explore how KWI + Endear = the omnichannel dream team.
By Madeleine Anderson
How to Improve Customer Experience with Retail Appointment Scheduling
Learn key benefits, implementation tips, and the role an integrated appointment booking solution can have in transforming your operations.
By Kara Zawacki
Case Studies
How Ippolita Elevates Their Clienteling with Endear
Learn how jewelry brand, IPPOLITA, leverages Endear for superior clienteling, improving customer interactions and sales through effective retail strategy.
By Robert Woo
Integration Partners
Maximizing Customer Engagement with Endear and Klaviyo
Brands in the US face the constant challenge of not only attracting new customers but also retaining and engaging existing ones. The solution lies in leveraging advanced technology to create personalized, data-driven marketing strategies. Enter Endear and Klaviyo, two powerful platforms that, when integrated, can revolutionize how retail brands interact with their customers.
By Madeleine Anderson
Integration Partners
Boosting Sales and Loyalty: How Endear and Attentive Create a Seamless Customer Journey
Brands are constantly seeking innovative solutions to enhance the customer experience and streamline operations. Integrating Endear CRM with Attentive offers a comprehensive strategy to achieve these goals. This blog explores how these two platforms work together to boost sales, enhance customer loyalty, and create a seamless customer journey.
By Madeleine Anderson
Case Studies
How GANNI Increases Average Order Value by 28% with Endear
Discover how GANNI, the Scandi-cool fashion brand, increased its Average Order Value by 28% with Endear's CRM tool. Read insights from Sophia Wood, Global Retail Excellence Manager at GANNI, on their success and strategies for customer engagement and outreach.
By Robert Woo
Best Practices
Top Clienteling Strategies for Omnichannel Retailers
Discover today's top clienteling strategies to enhance customer relationships and boost sales. Get actionable tips and tried-and-true techniques for omnichannel retailers to thrive.
By Kara Zawacki
Case Studies
Unlocking Success: How PatBO Leverages Endear's CRM to Boost Customer Engagement and Sales
Discover how PatBO utilizes Endear's CRM to enhance customer engagement and drive sales. Learn from Emily Harris, Senior Omnichannel Manager at PatBO, about their journey and the impactful metrics achieved with Endear's clienteling features.
By Robert Woo
Integration Partners
Driving Sales Growth: How Endear and Shopify POS Are Your Best Bet
Driving sales growth today demands a blend of advanced technology and strategic planning. For retail brands, leveraging Endear's CRM with Shopify POS can be transformative. Explore how integrating these platforms can unlock new opportunities for sales growth and enhance the retail experience.
By Madeleine Anderson
Retail Trends and How Your Brand Can Capitalize on Them
Uncover effective retail strategies, from pop-up shops to personable branding, that drive customer engagement.
By Robert Woo
Modern Retail
Why the Sum Studio’s Data-Driven Retail Design Philosophy is a Breath of Fresh Air
At Endear, we know the value of making retail decisions based on actual customer and brand data. The best type of engagement, clienteling, is the product of a marriage of the analytical and the creative. That’s why we’re so enamored with a retail design studio that shares that exact philosophy with us: the Sum Studio.
By Robert Woo
Revolutionizing Retail with SalesChat: Enhancing Clienteling and Customer Engagement
Discover how SalesChat enhances clienteling and drives revenue for retail businesses by connecting customers with knowledgeable sales associates.
By Kara Zawacki
Integration Partners
How Integrated POS Systems Fuel Effective Clienteling
Discover how integrating a modern Point of Sale (POS) system with a robust clienteling platform enhances the shopping experience.
By Kallie Shirling