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*   [Clienteling](/blog/categories/clienteling)
*   [Endear Updates](/blog/categories/endear-updates)
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All Articles
============

All articles from the Endear Blog

[

![A group of retail store workers excited about their retail CRM](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaHev10MqNJQqH-GF_WhatisretailCRM2.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail CRM
==========

What is a Retail CRM?
=====================

Discover what makes a retail CRM different from traditional CRMs and why it's essential for modern retail success. Learn key features, best practices, and examples to help you choose the right solution for your brand.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/what-is-a-retail-crm)[

![7 Examples of AI in Retail](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaHGi1UMqNJQqH0FS_7ExamplesofAIinRetail.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail AI
=========

7 Real-World Examples of AI in Retail That Are Revolutionizing Shopping
=======================================================================

Discover examples of how retail brands use AI to boost sales and efficiency. From personalized recommendations to dynamic pricing and more.
-------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/7-real-world-examples-of-ai-in-retail)[

![Measuring Retail Store Performance](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaGb74nfc4bHWjCJw_RetailStorePerformanceMeasurement.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

How to Measure Retail Store Performance In An Omnichannel World
===============================================================

Struggling to measure retail store performance? Learn to accurately track omnichannel sales, attribute value & evaluate associate KPIs.
---------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/how-to-measure-retail-store-performance-in-an-omni)[

![A loyal customer who is engaged for the long term](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaGWb53fc4bHWi-dH_KeepingCustomersEngaged-2-.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

How to Keep Customer Engagement High for Years (and Years!)
===========================================================

Discover proven strategies to maintain customer engagement and loyalty for the long term.
-----------------------------------------------------------------------------------------

By Robert Woo







](/blog/keep-customer-engagement-high)[

![UI showing Endear's AI Notetaker feature](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaFsktXfc4bHWir8V_AI-Notetaker.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Endear Updates
==============

Introducing Endear Notetaker: Your AI Companion in Retail Clienteling
=====================================================================

Endear is launching AI Notetaker to help store teams capture and organize customer insights.
--------------------------------------------------------------------------------------------

By Jinesh Shah







](/blog/introducing-ai-notetaker)[

![WhatsApp for retail with Endear](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaFHXn7NJEFaPYCyl_whatsapp-hero-wide.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Endear Updates
==============

Endear’s WhatsApp Integration Is Now in Early Access
====================================================

Endear is bringing WhatsApp for Business messaging to its CRM platform. Sign up to get early access.
----------------------------------------------------------------------------------------------------

By Jinesh Shah







](/blog/whatsapp-in-early-access)[

![data-driven retail culture](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaFWGz3fc4bHWilES_Data-DrivenRetailCulture.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

How Retail Leaders Can Build a Data-Driven Culture That Actually Works
======================================================================

Struggling with data analytics in retail? Learn why culture is the #1 barrier & get a leader's guide to building a team that uses data to drive profit.
-------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/how-retail-leaders-can-build-a-data-driven-culture)[

![New rules for WhatsApp Messaging for Retail Business](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaFIkfLNJEFaPYDEV_WhatsAppMessagingNewRules.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

New Rules for WhatsApp Messaging in 2025: What Retailers Need to Know
=====================================================================

Meta now allows brands to send proactive messages on WhatsApp, but only with pre-approved templates. Learn what’s changed, how to stay compliant, and how Endear makes it easy.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/new-rules-for-whatsapp-messaging-in-2025)[

![A store associate on an tablet, a robot, and a title about AI](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaFX6q3fc4bHWiljA_LeftBlob%255Btemplate%255D-2-.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail AI
=========

9 AI Features That Make Clienteling Effortless
==============================================

Discover Endear's complete suite of AI-powered features designed to streamline clienteling and empower your retail team.
------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/endear-ai-powered-features)[

![Are you GDPR compliant? Why WhatsApp for Business Matters](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaEw797NJEFaPX841_LargeLeftBlob%255Btemplate%255D.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

Is WhatsApp GDPR Compliant for UK Retailers? Why It's Time to Switch to WhatsApp for Business
=============================================================================================

Your store teams love WhatsApp; GDPR does not. If you're still using personal WhatsApp for store outreach, discover why UK retailers need WhatsApp for Business to stay GDPR compliant, scale customer messaging, and protect their brand.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/whatsapp-gdpr-compliance-for-uk-retailers)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaEszOLNJEFaPX67S_Shoppersbeingmessagedoutsideretailstore.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

The Complete SMS Marketing Guide for Retailers in 2025
======================================================

Maximize ROI with SMS Marketing in 2025. Learn compliant, high-converting retail SMS strategies that help retailers boost sales and customer engagement fast.
-------------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/2025-sms-marketing-guide-for-retailers)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaEszSbNJEFaPX67U_tailoring-stock.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Clienteling
===========

The Store Associate's Guide to Clienteling Techniques
=====================================================

Discover practical clienteling techniques for retail associates to build stronger customer relationships and increase sales through personalized service.
---------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/the-store-associates-guide-to-clienteling-techniques)[

![Person online shopping on their phone](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FZ9xApDiBA97GivB8_iStock-1336136316.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Clienteling
===========

25 Clienteling Statistics Retailers Need to Know
================================================

Discover 25 essential clienteling statistics proving how personalization boosts retail revenue, customer loyalty, & associate productivity. Drive retail growth today!
----------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/25-clienteling-statistics-retailers-need-to-know)[

![10 Common clienteling mistakes](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaDCdaSdWJ-7kSgNz_Retailteamusingtechinstore.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Clienteling
===========

10 Clienteling Mistakes That Are Costing You Sales
==================================================

Discover how to avoid 10 common clienteling mistakes that reduce customer loyalty and impact your bottom line, with data-backed solutions for retail directors.
---------------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/10-clienteling-mistakes-that-are-costing-you-sales)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaC9R8SdWJ-7kSdLZ_Malecustomershopping.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

Omnichannel Clienteling: Connecting Online and In-Store Experiences
===================================================================

Bridge the gap between online and in-store. Learn how omnichannel clienteling creates seamless customer journeys, empowers associates and drives retail results.
----------------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/omnichannel-clienteling)[

![How luxury brands can win on Amazon](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaQjsYrpReVYa391q_HowbrandsCanWinLuxuryonAmazon.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

Amazon is Coming for Luxury. Here’s How Your Brand Wins in 2025.
================================================================

Amazon’s scale is a fact. But these 4 proven strategies leverage unique strengths the ecommerce giant simply can’t replicate.
-----------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/luxury-retail-on-amazon)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaCYvvCdWJ-7kSLGG_Retailmanagerhelpingcustomeratdesk.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail CRM
==========

Is Your CRM Failing Your Retail Customers? Why Clienteling Might Be the Missing Piece
=====================================================================================

Transform Customer Data into Meaningful Relationships and Higher Sales
----------------------------------------------------------------------

By Kara Zawacki







](/blog/is-your-crm-failing-your-retail-customers)[

![A storefront of a modern apparel store](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaCuOZCdWJ-7kSUEW_PAIGEStoreExterior.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Success Stories
===============

How PAIGE Leveraged Clienteling to Drive In-Store Foot Traffic with Endear
==========================================================================

See how lifestyle brand PAIGE transformed their clienteling strategy with Endear. Learn how personalized messaging is boosting sales across their U.S. and U.K. stores.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/paige-case-study)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaCY5kydWJ-7kSLJY_Retailmanagerworkingwithcustomer.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

7 Proven Strategies to Boost Retail Foot Traffic Through Personalized Marketing
===============================================================================

Winning the Foot Traffic Battle: How Personalized Marketing Brings Customers Back to Retail Stores
--------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/7-proven-strategies-to-boost-retail-foot-traffic)[

![Identify Your VIP Customers](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaQF3frpReVYa3x3R_HowtoIdentifyYourVIPCustomers.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

How to Identify Your VIPs and Design Truly Exclusive Experiences
================================================================

Learn how to move from simply finding your VIPs to predicting them, and create the branded, personalized experiences that forge unshakable loyalty.
---------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/identify-vips-and-provide-exclusive-experience)[

![woman using whatsapp in retail store](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaBvUSydWJ-7kRuuD_womanusingwhatsappinretailstore.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

WhatsApp for Retail Clienteling? You Bet.
=========================================

Despite its enormous user base, WhatsApp still remains underutilized in retail clienteling. Learn why it's perfect for global clienteling and how to leverage it effectively.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/whatsapp-for-retail-clienteling)[

![Male customer enjoying shopping](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaBwSXidWJ-7kRu8t_Malecustomerenjoyingshopping.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

How to Identify and Engage Your VIP Retail Customers
====================================================

Discover data-driven strategies to identify your VIP retail customers and personalized engagement tactics to boost customer loyalty and increase your sales.
------------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/how-to-identify-and-engage-vip-retail-customers)[

![Retailers' Response to tariffs](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaQjvn7pReVYa392n_TheRetailer%2527sResponsetoTariffsin2025.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

Protecting Retail Profits During the 2025 Tariff Crisis
=======================================================

Discover strategies for protecting retail profits during the 2025 tariff crisis. Learn 5 proven strategies to maintain your margins and profits today.
------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/protecting-retail-profits-during-the-2025-tariffs)[

![A happy customer makes a purchase at a retail store ](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaBUDWvIqRLdaB1W2_iStock-863190232.jpg%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Clienteling
===========

How to Get Casual Shoppers to Become Loyal Brand Enthusiasts
============================================================

Every brand has casual shoppers who drift in and out of their orbit. But what does it take to nurture true loyalty?
-------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/drive-brand-loyalists)

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