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All articles from the Endear Blog

Shoppers browsing a pink-themed retail store using clienteling technology

Best Practices

Top Clienteling Strategies for Omnichannel Retailers

Discover today's top clienteling strategies to enhance customer relationships and boost sales. Get actionable tips and tried-and-true techniques for omnichannel retailers to thrive.

By Kara Zawacki

Editorial shots mixed with the front row of a PatBo fashion show

Success Stories

Unlocking Success: How PatBO Leverages Endear's CRM to Boost Customer Engagement and Sales

Discover how PatBO utilizes Endear's CRM to enhance customer engagement and drive sales. Learn from Emily Harris, Senior Omnichannel Manager at PatBO, about their journey and the impactful metrics achieved with Endear's clienteling features.

By Robert Woo

Shopify POS Integration with Endear

Integration Partners

Driving Sales Growth: How Endear and Shopify POS Are Your Best Bet

Driving sales growth today demands a blend of advanced technology and strategic planning. For retail brands, leveraging Endear's CRM with Shopify POS can be transformative. Explore how integrating these platforms can unlock new opportunities for sales growth and enhance the retail experience.

By Madeleine Anderson

People shopping and networking at a retail tradeshow

Retail Trends and How Your Brand Can Capitalize on Them

Uncover effective retail strategies, from pop-up shops to personable branding, that drive customer engagement.

By Robert Woo

The Sum Studio - Marielle and Tiff

Modern Retail

Why the Sum Studio’s Data-Driven Retail Design Philosophy is a Breath of Fresh Air

At Endear, we know the value of making retail decisions based on actual customer and brand data. The best type of engagement, clienteling, is the product of a marriage of the analytical and the creative. That’s why we’re so enamored with a retail design studio that shares that exact philosophy with us: the Sum Studio.

By Robert Woo

headshot image of Casey Drake for the TalkCommerce podcast with Endear

Revolutionizing Retail with SalesChat: Enhancing Clienteling and Customer Engagement

Discover how SalesChat enhances clienteling and drives revenue for retail businesses by connecting customers with knowledgeable sales associates.

By Kara Zawacki

Teamwork Commerce blog

How Integrated POS Systems Fuel Effective Clienteling

Discover how integrating a modern Point of Sale (POS) system with a robust clienteling platform enhances the shopping experience.

By Kallie Shirling

Endear x Iterable with a rocket illustration

Integration Partners

Streamline Your Marketing Efforts with Endear and Iterable's Seamless Integration

Discover how the seamless integration of Endear and Iterable can transform your marketing strategy. Enhance customer insights, streamline event access, and optimize communication within one powerful platform.

By Madeleine Anderson

Women holding an iPad with CRM software

Modern Retail

Endear vs. Tulip: The Battle of the Retail CRMs

Discover the advantages of Endear over Tulip in our detailed comparison. Learn about features that enhance efficiency and customer satisfaction for retail brands.

By Robert Woo

RMS Success Story with Boutiq and Endear

Success Stories

How Boutiq & Endear Helped RMS Achieve a 2.4x Increase in Average Order Value

Learn how RMS leveraged Endear and Boutiq to increase AOV by improving their customer relationships.

By Robert Woo

Future of Retail store made modern by Endear clienteling tools

Modern Retail

The Future of Retail Clienteling is Mobile: Here's Why

Discover how mobile clienteling transforms customer engagement, boosts sales, and personalizes the modern retail experience.

By Kara Zawacki

People in a retail store both working and shopping with a sign hanging from the ceiling that says "Now open!"

Best Practices

Why Your Retail Store Needs a CRM Before Opening Day

Discover why integrating a retail CRM before your retail store opens is the key to unlocking sustained success and customer loyalty.

By Robert Woo

Endear + Kustomer launch

Integration Partners

The Best Retail CRM for Kustomer Users to Elevate the Customer Experience

Discover how Endear enhances Kustomer for retail brands, elevating customer experience across all touchpoints.

By Robert Woo

Two women at a retail counter

What is Modern Retailing in 2024?

Explore the latest in modern retailing for 2024, including data-driven strategies, personalization, and the merging of physical and digital retail spaces.

By Robert Woo

split screen of one woman shopping in a retail store and another with a headset as a customer support agent

Best Practices

Endear vs Gorgias: The Battle of the Retail Support Platforms

In the battle of retail support, Gorgias offers fast, AI-driven assistance, while Endear focuses on the entire customer journey through live chat within a CRM. Find out which platform suits your needs best and boosts your retail success.

By Robert Woo

stylish models in denim outfits

Modern Retail

How Stores are Turning their Associates into Personal Stylists

Retailers are transforming their associates into influencers and tastemakers through technology and a relationship-based sales culture.

By Dorea Novaez

person typing on laptop using SalesChat live chat from Endear

Modern Retail

The Evolution of Retail Engagement: Introducing SalesChat by Endear

Explore SalesChat, Endear's live chat feature and the future of retail engagement. Seamlessly bridge the gap between inbound and outbound strategies for omnichannel success.

By Leigh & Jinesh

People holding two iPhones and scanning a QR code

Modern Retail

Virtual Shopping: The Next Frontier of Ecommerce

Welcome to the virtual shopping revolution, where the convenience of shopping online meets the personal touch of shopping in-store. Discover why modern brands embracing this revolution are reaping the rewards.

By Robert Woo

Neon light in the shape of a conversation bubble

Modern Retail

Beyond Chatbots: Revolutionizing Retail CRM with Human-Centric Live Chat

Discover the game-changing impact of having live chat capabilities baked-in to your CRM. Personalize customer interactions, build trust, and elevate the entire shopping experience from browse to buy and back again.

By Robert Woo

Two people making a payment with NewStore POS for retail

Modern Retail

The Best Retail CRMs for NewStore Businesses

Explore the best CRMs for NewStore retail brands. Discover top-rated solutions for seamless retail operations.

By Robert Woo

Modern Retail

How to Create a Modern Retail Supply Chain

Ensure your supply chain supports omnichannel selling.

By Sarah Ash

The Future of Jewelry in Retail: Authenticity Over Luxury

The Future of Jewelry in Retail: Authenticity Over Luxury

Discover the latest 2024 trends in personalized jewelry, emphasizing authenticity over luxury. Dive into a new era where your story and values shape the perfect piece.

By Robert Woo

Women wearing eyeliner and balancing books on her head: Beauty Trends in 2024: Growth and Personalization

Modern Retail

Beauty Trends in 2024: Global Growth and Hyper-Personalization in Retail

Explore the trends set to dominate beauty retail landscape in 2024: from global expansion and health-focused marketing to hyper-personalized solutions driving dynamic evolution.

Brick-and-mortar store with clothing on shelves and on the walls

Modern Retail

From Cultural Hubs to Spontaneous Buys: Unveiling the Hidden Powers of Brick-and-Mortar Retail

Explore the surprising growth of brick-and-mortar stores, outpacing ecommerce in 2022. Uncover the cultural and spontaneous aspects, especially within Gen Z, that make brick-and-mortar shopping a powerful complement to online retail.

By Robert Woo