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All articles from the Endear Blog

Gen Z shopper

Best Practices

How to Woo Gen Z Shoppers to Shop In-Store

Learn how to blend digital and real-world experiences for success in the new age of retail.

By Robert Woo

Endear CRM used at checkout for retail marketing

From The Founders

The Evolution of Endear: Pioneering the CRM Landscape for Consumer Brands

Learn how Endear plans to evolve the way we address the unique needs of omnichannel, high-touch ecommerce, wholesale, and brick-and-mortar businesses. Plus, discover our six powerful products for revolutionizing data utilization, customer connection, and sales growth for consumer brands.

By Jinesh Shah

A woman is partially shown wearing a high-end red, strapless dress while holding an empty martini glass.

Modern Retail

4 Ways to Cater to Quiet Luxury

The retail industry is embracing quiet luxury: from understated products to personalized experiences

By Robert Woo

Webinar Recap: Seizing the Holiday Spotlight with Endear, Treet, and Sezzle

Get ahead this holiday season with expert insights on tech, outreach, and conversion strategies that will make your brand unforgettable

By Danielle Bissonnette

Product News

4 Ways to Unlock the Power of Virtual Shopping with SalesChat

Discover how SalesChat is revolutionizing online shopping by providing real-time customer support, personalized product recommendations, and valuable insights.

By Danielle Bissonnette

Best Practices

Why 2/3rds of Customers Disagree with Your Marketing Team

Many brands miss the mark despite best efforts, here's why hyper-personalization holds the key to retail success.

By Robert Woo

Success Stories

How Mizzen+Main increased their order value by 139% in less than a year

Modern menswear brand, Mizzen+Main, drives sales today like never before. Here's how Endear powered their incredible feat.

By Robert Woo

Boosting Sales and Personalization: The Role of Channel Attribution in Omnichannel Retail

Boosting Sales and Personalization: The Role of Channel Attribution in Omnichannel Retail

If you're a scaling retail brand, then you're likely utilizing all sorts of digital and physical channels to connect with customers. Learn why laser-focused attribution matters when it comes to growing sales and customer relations across the board.

By Kara Zawacki

Modern Retail

Let's talk Omnichannel Data and AI Opportunities for Retail with 42 Technologies

After hosting a major event together in Manhattan this summer, we sat down with Endear Partner 42 Technologies to talk all things retail, AI, and the future of in-store experiences.

By Robert Woo

Modern Retail

Endear x The Lead: Recap of the 2023 Summit

The Lead is one of Manhattan's most exciting retail summits. Here's what the Endear team had to say about this year's event.

By Danielle Bissonnette

Modern Retail

The Surprising Proof that Personalization Works for Apparel Brands

From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.

By Robert Woo

Modern Retail

Why First-Party Data Will Save Your Retail Brand

The death of the third-party brings new life to the first-party cookie. Learn what this even means, and why understanding it could make all the difference in your brand's success.

By Robert Woo

International signs

Modern Retail

Retail Internationalization: A 5-Step Guide to Conquering the Global Market with Style

Defining internationalization in retail and the 5 strategies that can help your brand exceed in a foreign market.

By Robert Woo

Popular shopping street

Modern Retail

Elevating Store Sales in the Era of the Omnichannel Customer

Explore essential strategies for opening and managing brick-and-mortar retail stores successfully using Endear CRM. Opening a store in the coolest neighborhood is step one. Equipping your team with a tool that drives foot traffic while measuring store performance is (a very close) step two.

By Kara Zawacki

Best Practices

Retail CRM: How to Use Customer Relationship Management to Grow your Business

Learn how brands use Customer Relationship Management software to empower retail teams to build customer loyalty like never before.

By Leigh Sevin

Modern Retail

The Future of Retail: Why a Human Touch is the New Luxury

As AI continues to soar, the human touch will be the defining element of retail experiences. Learn how.

By Robert Woo

Modern Retail

Putting the “AI” in Ret(ai)l Clienteling

There are huge opportunities for AI in the world of retail. Here are some ways we could see clienteling and AI enhance brand-customer relationships.

By Robert Woo

Best Practices

4 ways that contemporary retail brands can turn customer conversations into strong marketing strategies

How does conversational marketing boost customer engagement and sales? Here are 4 ways the impact is clear and how your retail brand can easily implement the practice.

By Robert Woo

Modern Retail

Why Retail Should Tune-In to the AI Conversation Now

How is AI revolutionizing the retail industry? We explore the possibilities - from accessibility to outreach and data analysis.

By Danielle Bissonnette

Modern Retail

Your Brand Needs a Clienteling Solution. To Build or To Buy?

Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.

By Robert Woo

Best Practices

From Inflation to Recession: Why Customer Loyalty Matters More Than Ever in Retail

High inflation rates can make it hard for retail brands to survive, but increasing customer loyalty can help. Learn how to prioritize customer experience, enhance communication channels, and act on customer feedback to expand loyalty and weather the storm.

By Robert Woo

Modern Retail

Endear x Shoptalk: How AI is Changing Partnerships in Retail

Shoptalk amplifies the latest retail trends, and AI seemed to dominate conversation. We spoke with Madeleine Anderson about what this means for Partners.

By Madeleine Anderson

Best Practices

Elevating the IRL Shopping Experience: Tips for Apparel Brands

Here are actionable tips for apparel retailers to create unique and immersive in-store experiences that keeps customers coming back.

By Robert Woo

Modern Retail

2023 Spring Beauty Trends for Clienteling Gen Z

Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.

By Robert Woo