From beauty counters and pop-up kiosks to in-store brand activations, our CRM now helps your team deliver exceptional customer experiences, no matter the footprint. This is clienteling, reimagined for the modern, mobile-first retail environment.

• Capture Customer Info On the Spot. Collect shopper details while you're with them in the moment, whether you're at a fragrance counter or a mobile kiosk.
• Log Purchases with Ease. Use our built-in barcode scanner to instantly record transactions, or enter purchases manually for accurate customer histories.
• Book Appointments at the Counter. Schedule personalized service appointments, like beauty consultations or fittings, right from the kiosk or pop-up floor.
• Keep In Touch with SMS & Email. Stay in touch before and after the visit via SMS and email. Powered by your Endear CRM data, every follow-up will feel as personal as the visit itself.

Endear’s expansion into retail concessions brings the full power of our CRM, clienteling tools, and omnichannel messaging platform to high-touch, high-traffic retail spaces that need more flexibility and immediacy. Whether your brand lives in department stores, malls, or temporary locations, you can now offer personalized service that drives loyalty and sales from any countertop.