All Articles
All articles from the Endear Blog
Modern Retail
2023 Spring Beauty Trends for Clienteling Gen Z
Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.
By Robert Woo
Modern Retail
Endear x The Sill: Workshop Recap
We hosted an event at The Sill, an exclusive destination for plants and biophilic design, to talk with retail industry leaders on everything from pain points to plants.
By Danielle Bissonnette
Best Practices
The Secret to Win at Skincare & Wellness Marketing: Go Niche
The skincare and wellness industry has exploded over the last decade. Here are some of the best ways to niche down in a saturated market - especially when it comes to Gen Z.
By Robert Woo
Modern Retail
4 Takeaways for Fashion Retail from the SVB Collapse
During times of economic uncertainty, increasing customer loyalty is the key to consistent sales. Here are 4 strategies that any retail fashion brand with physical stores can implement to stay resilient in challenging times.
By Danielle Bissonnette
Success Stories
How This Brand Sees a 30% Message Reply Rate Using Endear
Meet M.M.LaFleur, an apparel brand that's reaching the modern working woman exactly where she's at.
By Robert Woo
Product News
Endear is now SOC 2 Compliant
When it comes to customer data, Endear ensures that security, availability, processing integrity, privacy, and confidentiality are built into our product. Our recent SOC 2 compliance confirms it.
By JP Grace
Modern Retail
How Retail Brands Can Win Over Gen Z Shoppers
Gen Z is one of the largest-spending consumer blocks in America - and growing. So, how can retail brands show up with what Gen Z wants most?
By Robert Woo
Modern Retail
The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023
When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.
By Robert Woo
Modern Retail
Maximizing Retail Footwear Sales in 2023
Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.
By Robert Woo
Modern Retail
3 Ways Your Retail Brand Can Embrace Recalibration Rather than Recession
All retailers can benefit from a moment of reflection, reassessment, and recalibration. Let’s examine where your brand can intelligently reduce expenses and increase revenue.
By Robert Woo
Modern Retail
The Digitalization of Beauty in 2023
Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.
By Robert Woo
Modern Retail
How Your Retail Brand Can Beat Inflation in 2023
The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.
By Robert Woo
Best Practices
Is Your Retail Brand Relying Too Much on Social Media?
The pandemic put a spotlight on the value of social media marketing for retail brands. But as prices for ad space skyrocket, many brands are starting to wonder, is there a better strategy?
By Robert Woo
Product News
An Inside Look with Endear: NRF Retail's Big Show 2023
This year Endear joined Teamwork Commerce at NRF to talk all things clienteling and the future of retail.
By Danielle Bissonnette
Modern Retail
3 Trends that Show Jewelry Brands Need Clienteling in 2023
These trends are sure to boost sales for jewelry brands. By catering to customer desires for personalized communications, clienteling can be a brand's catch-all for gold.
By Robert Woo
Modern Retail
4 Steps Retailers Should Take After Black Friday 2022
Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.
By Robert Woo
Modern Retail
Hyper-Personalization: The Holy Grail of Retail Success
Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.
By Robert Woo
Modern Retail
How Retail Brands Can Keep Clienteling During the Labor Shortage
The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.
By Robert Woo
Modern Retail
Why Being Mobile Helps Retail Brands Drive Sales
Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.
By Robert Woo
Success Stories
How Morley Beat Summer Slowdown with one word - Growth.
See how apparel brand, Morley, used Endear's segmenting capabilities and Stories feature to double-down on SMS and see a 30% increase in average order value.
By Robert Woo
Best Practices
SMS Best Practices for Engaging Your Retail Customers
Learn how to effectively engage customers through SMS clienteling. Here are 6 best practices for conversational customer outreach.
By Robert Woo
Modern Retail
Why Your SMB Needs a Retail CRM
Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.
By Robert Woo
Best Practices
8 SMS Campaigns to Run for the Holidays
Explore the campaigns your retail brand should be launching this holiday season and why they should be part of every holiday marketing strategy.
By Robert Woo
Best Practices
Maximizing Retail ROI: Elevate Your Email and SMS Marketing Strategies for Impressive Returns
Discover 4 powerful strategies to optimize your email and SMS marketing campaigns, enhancing personalization, segmentation, product recommendations, and timing for exceptional return on investment in the competitive retail landscape.
By Robert Woo