Endear now includes appointment scheduling software designed with retail brands in mind. Now, store teams can easily and effectively offer (and plan ahead for) personalized shopping experiences.

With Endear Appointments, you can seamlessly manage and schedule both in-person and virtual appointments, all from within Endear. This new feature is designed to help brands elevate the customer experience while improving team efficiency and driving in-store sales.

• (Even More) Personalized, High-Touch Experiences. Offering curated, one-on-one appointments like styling sessions or tailoring makes every customer feel like a VIP, and increases both conversion rates and AOV in the process.
• Increased In-Store Foot Traffic. By letting customers easily book appointments from your website, you can quickly and easily turn anonymous online browsers into real, in-store customer visits - while collecting key data about them in the process.
• Optimized Staffing & Efficiency. In addition to all the great customer-facing benefits, Appointments also enables store efficiency. With Appointments booked, teams can plan ahead for high-value customers, increasing or decreasing staff where necessary to reduce wait times and improve the overall in-store experience.
• Fully Integrated with Endear CRM. Before the appointment, your sales team can prep with access to full customer profiles, notes, and purchase history before the appointment. Afterwards, notes can be added back to the customer profile, and follow ups can be sent automatically, or curated with personalized messaging or product recs.
• Flexible Setup for Any Store Environment. Whether your stores have shared calendars, want to book by service instead of staff, or have no formal system at all, Endear offers customizable scheduling that fits your team's needs.
• Tracked Revenue from Every Appointment. Best of all, Endear's Appointments gives you clear insights into which appointment types, stores, or associates drive the most sales with analytics tied directly to engagement and transactions.

Whether you're scheduling fittings or offering VIP styling sessions, Endear’s new appointment scheduling tool helps retail teams deliver high-touch service with all the benefits of a full booking platform, integrated directly into your CRM.