All Articles
All articles from the Endear Blog
Retail AI
Your Guide to AI in Clienteling: From Big Ideas to Retail-Ready Tools
Discover the retail-ready AI that’s empowering brands to achieve outstanding clienteling, and learn how you can put it to work.
By Robert Woo
Omnichannel Retail
4 ways that contemporary retail brands can turn customer conversations into strong marketing strategies
How does conversational marketing boost customer engagement and sales? Here are 4 ways the impact is clear and how your retail brand can easily implement the practice.
By Robert Woo
Retail AI
Why Retail Should Tune-In to the AI Conversation Now
How is AI revolutionizing the retail industry? We explore the possibilities - from accessibility to outreach and data analysis.
By Danielle Bissonnette
Clienteling
Retail CRM Build vs. Buy: Should Your Brand Build or Buy a Clienteling Solution?
Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.
By Robert Woo
Retail AI
Endear x Shoptalk: How AI is Changing Partnerships in Retail
Shoptalk amplifies the latest retail trends, and AI seemed to dominate conversation. We spoke with Madeleine Anderson about what this means for Partners.
By Madeleine Anderson
In-Store Experience
Elevating the IRL Shopping Experience: Tips for Apparel Brands
Here are actionable tips for apparel retailers to create unique and immersive in-store experiences that keeps customers coming back.
By Robert Woo
Clienteling
How to Strengthen Customer Relationships By Automating Your Retail Marketing
Learn how Campaigns empowers retail teams of all sizes to efficiently manage customer relationships, boost conversions, and increase lifetime customer value.
By Robert Woo
Endear Updates
2023 Spring Beauty Trends for Clienteling Gen Z
Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.
By Robert Woo
Clienteling
The Secret to Win at Skincare & Wellness Marketing: Go Niche
The skincare and wellness industry has exploded over the last decade. Here are some of the best ways to niche down in a saturated market - especially when it comes to Gen Z.
By Robert Woo
Retail Sales & Marketing
How This Brand Sees a 30% Message Reply Rate Using Endear
Meet M.M.LaFleur, an apparel brand that's reaching the modern working woman exactly where she is.
By Robert Woo
Endear Updates
Endear is now SOC 2 Compliant
When it comes to customer data, Endear ensures that security, availability, processing integrity, privacy, and confidentiality are built into our product. Our recent SOC 2 compliance confirms it.
By JP Grace
Mar 7, 2023
Retail Sales & Marketing
How Retail Brands Can Win Over Gen Z Shoppers
Gen Z is one of the largest-spending consumer blocks in America - and growing. So, how can retail brands show up with what Gen Z wants most?
By Robert Woo
Clienteling
The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023
When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.
By Robert Woo
Clienteling
Maximizing Footwear Sales: Your Playbook for Loyalty, Pricing, and Growth in a Tough Market
Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.
By Robert Woo
Retail Sales & Marketing
3 Ways Your Retail Brand Can Embrace Recalibration Rather than Recession
All retailers can benefit from a moment of reflection, reassessment, and recalibration. Let’s examine where your brand can intelligently reduce expenses and increase revenue.
By Robert Woo
Retail Sales & Marketing
The Digitalization of Beauty in 2023
Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.
By Robert Woo
Retail Sales & Marketing
How Your Retail Brand Can Beat Inflation in 2023
The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.
By Robert Woo
Retail Sales & Marketing
Is Your Retail Brand Relying Too Much on Social Media?
The pandemic put a spotlight on the value of social media marketing for retail brands. But as prices for ad space skyrocket, many brands are starting to wonder, is there a better strategy?
By Robert Woo
Clienteling
3 Trends that Show Jewelry Brands Need Clienteling in 2023
These trends are sure to boost sales for jewelry brands. By catering to customer desires for personalized communications, clienteling can be a brand's catch-all for gold.
By Robert Woo
Clienteling
4 Steps Retailers Should Take After Black Friday
Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.
By Robert Woo
Clienteling
Hyper-Personalization: The Holy Grail of Retail Success
Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.
By Robert Woo
Clienteling
How Retail Brands Can Keep Clienteling During the Labor Shortage
The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.
By Robert Woo
Clienteling
Why Being Mobile Helps Retail Brands Drive Sales
Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.
By Robert Woo
Retail Sales & Marketing
SMS Best Practices for Engaging Your Retail Customers
Learn how to effectively engage customers through SMS clienteling. Here are 6 best practices for conversational customer outreach.
By Robert Woo