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All articles from the Endear Blog

Endear Updates

Endear is now SOC 2 Compliant

When it comes to customer data, Endear ensures that security, availability, processing integrity, privacy, and confidentiality are built into our product. Our recent SOC 2 compliance confirms it.

By JP Grace

Mar 7, 2023
Close up of a stylish woman

Retail Sales & Marketing

How Retail Brands Can Win Over Gen Z Shoppers

Gen Z is one of the largest-spending consumer blocks in America - and growing. So, how can retail brands show up with what Gen Z wants most?

By Robert Woo

Three women doing donkey kicks on pink yoga mats in a gym with large windows.

Clienteling

The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023

When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.

By Robert Woo

Retail shoe store

Clienteling

Maximizing Footwear Sales: Your Playbook for Loyalty, Pricing, and Growth in a Tough Market

Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.

By Robert Woo

Woman is holding up two shirts, one light turquoise, the other taupe, in order to decide between them.

Retail Sales & Marketing

3 Ways Your Retail Brand Can Embrace Recalibration Rather than Recession

All retailers can benefit from a moment of reflection, reassessment, and recalibration. Let’s examine where your brand can intelligently reduce expenses and increase revenue.

By Robert Woo

Woman putting on Mascara

Retail Sales & Marketing

The Digitalization of Beauty in 2023

Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.

By Robert Woo

A tap to pay card reader on a counter

Retail Sales & Marketing

How Your Retail Brand Can Beat Inflation in 2023

The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.

By Robert Woo

Screenshot of a campaign reporting dashboard showing performance data

Retail Sales & Marketing

Is Your Retail Brand Relying Too Much on Social Media?

The pandemic put a spotlight on the value of social media marketing for retail brands. But as prices for ad space skyrocket, many brands are starting to wonder, is there a better strategy?

By Robert Woo

Clienteling

3 Trends that Show Jewelry Brands Need Clienteling in 2023

These trends are sure to boost sales for jewelry brands. By catering to customer desires for personalized communications, clienteling can be a brand's catch-all for gold.

By Robert Woo

Four Key Steps After BFCM

Clienteling

4 Steps Retailers Should Take After Black Friday

Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.

By Robert Woo

Hyper-Personalization: The Holy Grail of Retail Success

Clienteling

Hyper-Personalization: The Holy Grail of Retail Success

Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.

By Robert Woo

How Retail Brands Can Keep Clienteling During the Labor Shortage

Clienteling

How Retail Brands Can Keep Clienteling During the Labor Shortage

The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.

By Robert Woo

Why Being Mobile Helps Retail Brands Drive Sales

Clienteling

Why Being Mobile Helps Retail Brands Drive Sales

Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.

By Robert Woo

SMS Best Practices for Engaging Your Retail Customers

Retail Sales & Marketing

SMS Best Practices for Engaging Your Retail Customers

Learn how to effectively engage customers through SMS clienteling. Here are 6 best practices for conversational customer outreach.

By Robert Woo

CRMs for SMBs

Retail CRM

Why Your SMB Needs a Retail CRM

Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.

By Robert Woo

8 holiday sms campaigns

Retail Sales & Marketing

8 SMS Campaigns to Run for the Holidays

Explore the campaigns your retail brand should be launching this holiday season and why they should be part of every holiday marketing strategy.

By Robert Woo

Customer checking out with Endear and Square POS

Retail Sales & Marketing

Maximizing Retail ROI: Elevate Your Email and SMS Marketing Strategies for Impressive Returns

Discover 4 powerful strategies to optimize your email and SMS marketing campaigns, enhancing personalization, segmentation, product recommendations, and timing for exceptional return on investment in the competitive retail landscape.

By Robert Woo

SMS Marketing 101 for Retail Brands

Retail Sales & Marketing

SMS Marketing 101 for Retail Brands

Learn the basics about SMS marketing and how to use it to drive leads and sales for your retail business.

By Robert Woo

Conversion happening at a store's point of sale

Clienteling

Why Endear is the Best CRM for Heartland POS Users

Your search for the best CRM and clienteling platform for Heartland POS ends here. Learn more about why Endear is the best choice for your Heartland-powered business and integrate with one click.

By Robert Woo

Drive holiday sales with 1st-party data

Retail Sales & Marketing

How to Use First-Party Data to Drive Holiday Shopping

Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.

By Robert Woo

Person entering credit card information on a laptop

Clienteling

Why Endear is the Best CRM for Lightspeed POS Users

Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.

By Robert Woo

Jenette Bras storefront

Success Stories

How Jenette Bras and Endear became the perfect pair to drive 36% more transactions

After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.

By Robert Woo

Psycho Bunny models

Clienteling

How Psycho Bunny attributed over $160,000 in sales in one month to clienteling

Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.

By Robert Woo

Black friday shopping bag

Clienteling

Why Clienteling is the Best Black Friday/Cyber Monday Prep for Retail Brands

The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.

By Robert Woo

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