All Articles
All articles from the Endear Blog
Clienteling
The Ultimate Guide to Clienteling: Definition, Strategies, and Software
Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.
By Robert Woo
Retail CRM
Wholesale CRM software: Efficiency matters
Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.
By Robert Woo
Clienteling
Revolutionizing Retail Marketing with Automation
Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.
By Robert Woo
Retail Sales & Marketing
Retail Marketing: What Is It and Why Is It Important?
Retail marketing in today's competitive landscape looks very different than in the past. Learn the successful retail marketing strategies used by top brands that drive sales today.
By Leigh Sevin
Clienteling
How clienteling experts interact with customers in retail
There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.
By Robert Woo
Clienteling
4 Ecommerce customer retention strategies you need in 2022
DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of ecommerce customer retention strategies that work.
By Robert Woo
Retail CRM
Retail Personalization Strategies: Leveraging CRM for Optimal Customer Engagement
Discover effective retail personalization strategies amid the decline of third-party cookies. Explore CRM-powered approaches to deliver tailored recommendations, personalized messaging, Shoppable Stories, and successful loyalty programs.
By Robert Woo
Retail Strategy
Elevate Your Jewelry Sales Strategy Amidst Economic Uncertainty
Discover 4 examples of how personalized clienteling, CRM-driven promotions, and SMS campaigns can drive jewelry sales even during economic downturns.
By Robert Woo
Retail CRM
Endear's $2M Seed Round Propels Retail CRM Revolution
Explore how Endear, fueled by a $2M series seed round, offers a tailored CRM for modern retail businesses, emphasizing relationship-building and omnichannel strategies.
By Leigh Sevin
Clienteling
4 Ways to Recession-Proof Your Retail Business
When faced with a troubling financial forecast, it's better to be proactive rather than reactive. Here are 4 ways you can recession-proof your retail business.
By Robert Woo
Retail Sales & Marketing
How To Optimize SMS Marketing for eCommerce
While it's easy to send a mass text message to all of your customers announcing a sale, this article suggests actionable tips on how you can optimize your SMS campaign by personalizing it.
By Robert Woo
Shopify
Stressing the ‘relationship’ in finding the best Shopify CRM
Managing your relationships with customers as a retail or eCommerce brand can be quite challenging. Here's how to choose the best Shopify CRM, updated for 2025.
By Robert Woo
Retail Sales & Marketing
How to supercharge your SMS retail marketing for better sales & attribution
It's no secret that SMS messages are an effective channel for retail marketing, but by segmenting your audience and personalizing your messages you can further increase sales.
By Robert Woo
Retail CRM
4 Ways to Improve your retail digital strategy
Trying to improve your retail digital strategy can be overwhelming. That's why we've laid out these four ideas to empower online marketing strategy.
By Robert Woo
Endear Updates
Endear Secures $2M Series Seed: Elevating Consumer CRM in a Post-Pandemic Commerce Landscape
Uncover how Endear's clienteling solution evolved into a powerful consumer CRM, addressing the challenges of online acquisition costs, the demise of third-party cookies, and the complexity of customer data.
By Leigh & Jinesh
Clienteling
4 ways to get the most out of customer lifetime value (CLV)
Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.
By Robert Woo
Clienteling
Maximizing customer lifetime value (CLV) in retail
Calculating and keeping a pulse on your brand's CLV is the key to maximizing customer lifetime value.
By Robert Woo
Shopify
Elevate Your Shopify Store with 3 Apps for Omnichannel Mastery
Explore top Shopify apps tailored for 2024, optimizing omnichannel strategies. Elevate customer engagement, conquer social media, and fortify support with expert tools.
By Robert Woo
Clienteling
5 personalized ways to increase sales in retail clothing
The fashion business can change as quickly as the wind. We've put together an actionable guide on how to increase sales for retail clothing brands.
By Robert Woo
Shopify
4 best review apps for Shopify Plus
Posting product feedback from customers is a must-have in today's online market. We've compiled a list that walks you through actionable tactics and highlights the best review apps for Shopify Plus to get your review campaign up and running.
By Nick Veneris
Clienteling
5 solutions for low conversion rates in retail
Take a look at these five ways to drive up retail sales and increase your low conversion rate.
By Robert Woo
Clienteling
5 fool-proof ways to increase footfall in retail
If you're looking for more ways to get shoppers through the door then be sure to try out these five ways to increase footfall in retail.
By Robert Woo
Clienteling
How Retailers Can Harness Analytics to Redefine Customer Relationships and Boost Sales
Unlock the power of Omnichannel Retail with CRM. Learn 4 ways top retailers are leveraging CRM software to boost analytics, enhance customer engagement, skyrocket productivity, and master the art of clienteling. Elevate your retail game with the omnichannel advantage.
By Robert Woo
Retail Sales & Marketing
A guide to retail email marketing best practices for converting customers
Whether you're struggling with a low open rate or a lack of conversions, we've put together a retail email marketing best practices guide to help you.
By Nick Veneris