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All articles from the Endear Blog

direct-from-consumer data hero

Best Practices

How to collect data from your customers to enhance your digital clienteling strategy

Learn how to get worthwhile data to enhance your digital clienteling strategy.

By Matt Bahr

mobile clienteling strategies

Best Practices

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

O2O Commerce Strategies Hero

Best Practices

Online-to-Offline (O2O) Commerce: What It Is And How To Tackle It

Learn the power of O2O commerce strategies and what you can do to further enhance your customers' experience across channels.

By Leigh Sevin

Katelin Allen 20 Questions with Endear

Modern Retail

Meet The Director of Merchandising Who's All In On Sustainability

Read what The Sharper Image.com's, Katelin Allen, has to say about the future of retail and why technology and sustainability go hand in hand.

By Leigh Sevin

Amazon box

Modern Retail

How The Right Omnichannel Strategy Can Help You Win Against Amazon

How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.

By Doug Everett

BOPIS for retail

Modern Retail

What is BOPIS for Retail and 5 Reasons Why Your Brand Needs To Take Advantage

BOPIS is one of the most essential services omnichannel brands can offer to stay ahead of competitors. Find out how to offer it at your store.

By Leigh Sevin

Judith Bright Storefront

Case Studies

How Judith Bright Increased Customer Loyalty and Frequency with Endear

Learn how high-end jewelry brand, Judith Bright, increased conversions and store visits with Endear.

By Leigh Sevin

Theodora Marinos 20 Questions with Endear

Modern Retail

Meet The Sales Director Who Thinks It's Cool To Care

Read what Anine Bing's Director of Sales, Theodora Marinos, thinks about personalization, the sustainable brand she's eyeing, and the secret to great service.

By Leigh Sevin

customer-centric selling

Best Practices

What Every Customer Centric Brand Should Be Doing—But Probably Isn’t.

Brands can't truly consider themselves customer centric without a clienteling strategy in place. Read how omnichannel retail brands can leverage their sales teams to live up to ever-changing high consumer expectations.

By Rebekah Kondrat

Shopify Plus App Certification

From The Founders

Endear is Shopify Plus's First Clienteling App - Find Out Why

Endear became Shopify Plus's first-ever certified clienteling app. Here's why we care and why you should too.

By Leigh Sevin

omnichannel retail hero

Modern Retail

What is Omnichannel Retail and Why You Should Care

Learn what the term omnichannel retail means and how you can use it to improve your business practices.

By Leigh Sevin

buddylove-hero

Case Studies

How BuddyLove Drives Revenue and Happiness with Personalization

Learn how Buddylove generated a 22x ROI on their Endear subscription through their personal styling program.

By Leigh Sevin

Interview-scott-zimmerman

Modern Retail

How This VP of Merchandising Sees Retail Tech Evolving

Read what what retail exec Scott Zimmerman has to say about humans vs. machines.

By Leigh Sevin

Case Studies

How Rebag drove $20+ million in sales with Endear

Learn how Rebag teamed up with Endear to build customer loyalty, drive sales, and expand shoppers’ knowledge of the resale space.  

By Leigh Sevin

retail technology

Modern Retail

Why Retail Technology is on the Rise, and 5 Ways to Make it Work for You

Learn about the trends motivating retailers to become more tech-savvy and how you can stay competitive.

By Leigh Sevin

five myths about clienteling

From The Founders

5 Myths About Modern Clienteling - Debunked

Don't let these myths stop you from using a modern clienteling program to grow your business. Here's what they are and how Endear is paving the way for retail to reach customers beyond the store.

By Leigh Sevin

chris-hull-interview

Modern Retail

The Retail Vet Who Loves a Good Suit and Shopping Local

Retail industry veteran, Chris Hull (of Nike, Shinola, and currently Rothy's), tells us about the future of retail and who he thinks has the best retail shopping experience right now.

By Leigh Sevin

woman holding mobile phone

Modern Retail

10 Reasons Your Team Needs A Mobile App for Your Best Clienteling Yet

Mobile is taking over quickly, and the best way to enhance your clienteling efforts is to take advantage. This guide will review the importance of having a mobile app and why it can make a difference in your customer experience.

By Leigh Sevin

cookies

Best Practices

Web Cookies Are Going Away - How Your Brand Can Cope

Starting in 2022, web browsers like Safari, Chrome, and Firefox will no longer support third-party cookie tracking. What does this mean for your e-commerce business, and what can you do to prepare?

By Jinesh Shah

endear app

Best Practices

What is a Clienteling App and Why Your Brand Needs One ASAP

Amplify the power of your clienteling program with a clienteling app that's right for your sales team.

By Leigh Sevin

fashion stylist

Best Practices

How to Use a Personal Styling Program to Increase Brand Loyalty

The right personal styling program can help your brand increase customer loyalty and customer satisfaction. Learn how to offer a program that will help customers in-store and online.

By Leigh Sevin

woman checking out in store

Best Practices

Your Top Retail Tech Solutions for Physical Retail

These retail tech solutions are helping to modernize the way brick-and-mortar stores do business.

By Leigh Sevin

Endear customer service rep at computer

From The Founders

Don't be Fooled: Live Chat isn't Sales

Live Chats are an important part of any e-commerce experience, but don't mistake what they do for sales.

By Leigh Sevin

man on phone with computer clienteling with Endear

Best Practices

Clienteling best practices: Top 5 Tips and Don'ts for your retail strategy

Learn clienteling best practices with these straightforward tips.

By Leigh Sevin