Endear Updates
Stay up-to-date with Endear. Explore all the latest product updates, new feature announcements, and platform releases from our dedicated product team.
Endear Updates
Introducing Endear Notetaker: Your AI Companion in Retail Clienteling
Endear is launching AI Notetaker to help store teams capture and organize customer insights.
By Jinesh Shah
Endear Updates
Endear’s WhatsApp Integration Is Now in Early Access
Endear is bringing WhatsApp for Business messaging to its CRM platform. Sign up to get early access.
By Jinesh Shah
Endear Updates
(Re)Introducing SalesChat
By Jinesh Shah
Endear Updates
New & Improved Business Insights
By Jinesh Shah
Endear Updates
WhatsApp Is Coming
By Jinesh Shah
Endear Updates
Faster, Smarter CSV Importer
By Jinesh Shah
Endear Updates
The Spring Product Drop: The latest product updates & releases from Endear
Discover everything we launched in Q1 of 2025, from our new Appointments feature and SalesChat, to our WhatsApp Design Partner program, advanced reporting, and more.
By Jinesh Shah
Endear Updates
Introducing Appointments
By Jinesh Shah
Endear Updates
Now Supporting Retail Concessions
By Jinesh Shah
Endear Updates
Introducing Appointment Scheduling: New Endear Feature
Stop juggling multiple tools and missed customer opportunities. Discover how top retailers are turning personalized appointments into measurable sales with Endear's integrated scheduling system.
By Robert Woo
Endear Updates
Reflecting on an Inspiring NRF 25: Thank You from Endear
We just wrapped up an incredible time at NRF in New York City, and it’s safe to say the energy at the Javits Center was off the charts! The momentum around retail technology is more electric than ever, and we were thrilled to be right at the heart of it all. From witnessing the latest AI innovations to seeing how brands are reimagining the in-store experience, one thing is clear: 2025 is going to be an exciting year for retail.
By Robert Woo
Endear Updates
How to Improve Customer Experience with Retail Appointment Scheduling
Learn key benefits, implementation tips, and the role an integrated appointment booking solution can have in transforming your operations.
By Kara Zawacki
Endear Updates
Revolutionizing Retail with SalesChat: Enhancing Clienteling and Customer Engagement
Discover how SalesChat enhances clienteling and drives revenue for retail businesses by connecting customers with knowledgeable sales associates.
By Kara Zawacki
Endear Updates
The Evolution of Retail Engagement: Introducing SalesChat by Endear
Explore SalesChat, Endear's live chat feature and the future of retail engagement. Seamlessly bridge the gap between inbound and outbound strategies for omnichannel success.
By Leigh & Jinesh
Endear Updates
The Evolution of Endear: Pioneering the CRM Landscape for Consumer Brands
Learn how Endear plans to evolve the way we address the unique needs of omnichannel, high-touch ecommerce, wholesale, and brick-and-mortar businesses. Plus, discover our six powerful products for revolutionizing data utilization, customer connection, and sales growth for consumer brands.
By Jinesh Shah
Endear Updates
4 Ways to Unlock the Power of Virtual Shopping with SalesChat
Discover how SalesChat is revolutionizing online shopping by providing real-time customer support, personalized product recommendations, and valuable insights.
By Danielle Bissonnette
Endear Updates
Endear x The Lead: Recap of the 2023 Summit
The Lead is one of Manhattan's most exciting retail summits. Here's what the Endear team had to say about this year's event.
By Danielle Bissonnette
Endear Updates
Endear x The Sill: Workshop Recap
We hosted an event at The Sill, an exclusive destination for plants and biophilic design, to talk with retail industry leaders on everything from pain points to plants.
By Danielle Bissonnette
Endear Updates
Endear is now SOC 2 Compliant
When it comes to customer data, Endear ensures that security, availability, processing integrity, privacy, and confidentiality are built into our product. Our recent SOC 2 compliance confirms it.
By JP Grace
Mar 7, 2023
Endear Updates
An Inside Look with Endear: NRF Retail's Big Show 2023
This year Endear joined Teamwork Commerce at NRF to talk all things clienteling and the future of retail.
By Danielle Bissonnette
Endear Updates
Endear's $2M Seed Round Propels Retail CRM Revolution
Explore how Endear, fueled by a $2M series seed round, offers a tailored CRM for modern retail businesses, emphasizing relationship-building and omnichannel strategies.
By Leigh Sevin
Endear Updates
Endear Secures $2M Series Seed: Elevating Consumer CRM in a Post-Pandemic Commerce Landscape
Uncover how Endear's clienteling solution evolved into a powerful consumer CRM, addressing the challenges of online acquisition costs, the demise of third-party cookies, and the complexity of customer data.
By Leigh & Jinesh
Endear Updates
Endear is Shopify Plus's First Clienteling App - Find Out Why
Endear became Shopify Plus's first-ever certified clienteling app. Here's why we care and why you should too.
By Leigh Sevin
Endear Updates
Don't be Fooled: Live Chat isn't Sales
Live Chats are an important part of any e-commerce experience, but don't mistake what they do for sales.
By Leigh Sevin