Clienteling

Blog articles relating to what Endear does best: clienteling.

Clienteling

The Store Associate's Guide to Clienteling Techniques

Discover practical clienteling techniques for retail associates to build stronger customer relationships and increase sales through personalized service.

By Kara Zawacki

Person online shopping on their phone

Clienteling

25 Clienteling Statistics Retailers Need to Know

Discover 25 essential clienteling statistics proving how personalization boosts retail revenue, customer loyalty, & associate productivity. Drive retail growth today!

By Kara Zawacki

10 Common clienteling mistakes

Clienteling

10 Clienteling Mistakes That Are Costing You Sales

Discover how to avoid 10 common clienteling mistakes that reduce customer loyalty and impact your bottom line, with data-backed solutions for retail directors.

By Kara Zawacki

A happy customer makes a purchase at a retail store

Clienteling

How to Get Casual Shoppers to Become Loyal Brand Enthusiasts

Every brand has casual shoppers who drift in and out of their orbit. But what does it take to nurture true loyalty?

By Robert Woo

Clienteling

Clienteling Benchmarks by Industry 2025

Reliable clienteling data hard to come by? Not anymore. We analyzed over 1000 retail locations to reveal the true power of personalized outreach.

By Robert Woo

Best clienteling software with logos

Clienteling

Best Clienteling Software for Retail Brands

Struggling with clienteling? We compare the leading platforms to help you find the solution that lets your store teams build customer relationships that actually scale

By Philip Marshall

Inside a luxury retail store

Clienteling

The Very Brief Guide to Clienteling in Luxury Retail in 2025

Learn the art of white-glove clienteling to transform every shopper into a lifelong customer.

By Robert Woo

a person looks at a screen full of data and graphs

Clienteling

How to Prepare for Better Clienteling in 2025

Clienteling is the key to customer loyalty and repeat purchases. With these 5 strategies, you can make 2025 your best clienteling year yet.

By Robert Woo

A phone surrounded by holiday decor

Clienteling

‘Tis the Season to TikTok Shop: Clienteling Tips for Retailers

Want to reach Gen Z shoppers this holiday season? Discover how to use TikTok to boost engagement, build loyalty, and drive sales.

By Robert Woo

The front of a cozy retail store during the holidays

Clienteling

Holiday Clienteling: How Retailers Can Sleigh the Holiday Season

Unwrap 7 clienteling strategies to boost holiday sales and customer relationships.

By Robert Woo

A clipboard and pen on a table

Clienteling

Black Friday Clienteling Checklist: 10 Essential Tips to Prepare for BFCM 2024

Get ready for Black Friday with our 10-step clienteling checklist to help you crush the holiday season.

By Philip Marshall

A store associate uses a phone to text clients

Clienteling

How to Use Retail Clienteling to Lure Back Lapsed Customers

Are you struggling to retain customers? Discover 6 clienteling strategies you can use to turn your lapsed customers into loyal fans.

By Robert Woo

4 Easy Ways to Make Bulk Messages Feel Personal

Clienteling

How to Personalize Bulk Messages for Better Clienteling

Transform boring bulk messages into personalized clienteling masterpieces that actually drive engagement and replies.

By Kara Zawacki

Two retail stores, one using CRM and one using a clienteling platform like Endear

Clienteling

Clienteling Platform or Traditional CRM? How To Decide What's Best For Your Retail Brand

Ah the age-old debate for modern omnichannel retailers... Explore the unique benefits of clienteling platforms over traditional CRM systems for enhanced retail customer experiences.

By Kara Zawacki

Shoppers browsing a pink-themed retail store using clienteling technology

Clienteling

Top Clienteling Strategies for Omnichannel Retailers

Discover today's top clienteling strategies to enhance customer relationships and boost sales. Get actionable tips and tried-and-true techniques for omnichannel retailers to thrive.

By Kara Zawacki

Future of Retail store made modern by Endear clienteling tools

Clienteling

The Future of Retail Clienteling is Mobile: Here's Why

Discover how mobile clienteling transforms customer engagement, boosts sales, and personalizes the modern retail experience.

By Kara Zawacki

stylish models in denim outfits

Clienteling

How Stores are Turning their Associates into Personal Stylists

Retailers are transforming their associates into influencers and tastemakers through technology and a relationship-based sales culture.

By Dorea Novaez

Two women at a retail checkout counter. Merging In-Store Clienteling with Online Marketing Segmentation: A Retailer's Guide

Clienteling

Merging In-Store Clienteling with Online Marketing Segmentation: A Retailer's Guide

Transform your retail strategy with personalized clienteling. Explore actionable tips to blend in-store experiences seamlessly with digital segmentation for unmatched customer engagement.

By Robert Woo

Debunking Clienteling Myths: Unveiling Retail's Game-Changer

Clienteling

Debunking Clienteling Myths: Unveiling Retail's Biggest Game-Changer

Clienteling has a bad reputation and we're here to change that. Learn how this universal retail strategy elevates loyalty and drives growth for brands of all sizes.

By Robert Woo

Maximizing Retail Clienteling Success: Key KPIs to Measure Impact

Clienteling

5 Clienteling Metrics for Retail Brands to Obsess Over

Key Clienteling KPIs to Measure Retail Success

By Robert Woo

Clienteling

The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss

Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.

By Robert Woo

Clienteling

The Surprising Proof that Personalization Works for Apparel Brands

From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.

By Robert Woo

Clienteling

Your Brand Needs a Clienteling Solution. To Build or To Buy?

Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.

By Robert Woo

Clienteling

2023 Spring Beauty Trends for Clienteling Gen Z

Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.

By Robert Woo