Clienteling
Endear's Clienteling blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.
Clienteling
Holiday Returns Cost 15% of Revenue. Clienteling Can Prevent This.
Discover clienteling tactics to reduce returns through appointments, lookbooks, and personalized messaging that builds confidence before purchase.
By Robert Woo
Clienteling
BFCM 2025 Benchmarks Snapshop: Clienteling Wins Again!
Discover BFCM 2025 benchmarks from 1,200+ retail stores. Learn why personal messages converted 30x better than marketing emails and which campaigns drove the highest conversion rates.
By Robert Woo
Clienteling
The Role of the Post-Purchase Experience in Customer Retention in Retail
How to Transform Your After-Sale Service From an Afterthought Into Your Most Powerful Customer Retention Engine
By Kara Zawacki
Clienteling
Black Friday Clienteling Checklist: 10 Essential Tips to Prepare for BFCM 2025
Get ready for Black Friday with our 10-step clienteling checklist to help you crush the holiday season.
By Philip Marshall
Clienteling
The Store Associate's Guide to Clienteling Techniques
Discover practical clienteling techniques for retail associates to build stronger customer relationships and increase sales through personalized service.
By Kara Zawacki
Clienteling
25 Clienteling Statistics Retailers Need to Know
Discover 25 essential clienteling statistics proving how personalization boosts retail revenue, customer loyalty, & associate productivity. Drive retail growth today!
By Kara Zawacki
Clienteling
10 Clienteling Mistakes That Are Costing You Sales
Discover how to avoid 10 common clienteling mistakes that reduce customer loyalty and impact your bottom line, with data-backed solutions for retail directors.
By Kara Zawacki
Clienteling
How to Get Casual Shoppers to Become Loyal Brand Enthusiasts
Every brand has casual shoppers who drift in and out of their orbit. But what does it take to nurture true loyalty?
By Robert Woo
Clienteling
Clienteling Benchmarks by Industry 2025
Reliable clienteling data hard to come by? Not anymore. We analyzed over 1000 retail locations to reveal the true power of personalized outreach.
By Robert Woo
Clienteling
The Best Clienteling Software & Tools for Retail in 2025
Tired of clienteling efforts that don’t scale? We compare the leading clienteling platforms and tools to help you find the solution that turns customer data into repeat revenue.
By Philip Marshall
Clienteling
The Ultimate Guide to Luxury Clienteling in 2025
Learn the art of white-glove clienteling to transform every shopper into a lifelong customer.
By Robert Woo
Clienteling
How to Prepare for Better Clienteling in 2026
Clienteling is the key to customer loyalty and repeat purchases. With these 5 strategies, you can make 2026 your best clienteling year yet.
By Robert Woo
Clienteling
‘Tis the Season to TikTok Shop: Clienteling Tips for Retailers
Want to reach Gen Z shoppers this holiday season? Discover how to use TikTok to boost engagement, build loyalty, and drive sales.
By Robert Woo
Clienteling
Holiday Clienteling: How Retailers Can Sleigh the Holiday Season
Unwrap 7 clienteling strategies to boost holiday sales and customer relationships.
By Robert Woo
Clienteling
How to Use Retail Clienteling to Lure Back Lapsed Customers
Are you struggling to retain customers? Discover 6 clienteling strategies you can use to turn your lapsed customers into loyal fans.
By Robert Woo
Clienteling
How to Make Your Message More Personal and Less Generic in Retail
Stop sending bulk messages that get ignored. Here’s how to personalize your outreach to build real customer relationships that drive replies and loyalty.
By Kara Zawacki
Clienteling
Clienteling Platform or Traditional CRM? How To Decide What's Best For Your Retail Brand
Ah the age-old debate for modern omnichannel retailers... Explore the unique benefits of clienteling platforms over traditional CRM systems for enhanced retail customer experiences.
By Kara Zawacki
Clienteling
Top Clienteling Strategies for Omnichannel Retailers
Discover today's top clienteling strategies to enhance customer relationships and boost sales. Get actionable tips and tried-and-true techniques for omnichannel retailers to thrive.
By Kara Zawacki
Clienteling
The Future of Retail Clienteling is Mobile: Here's Why
Discover how mobile clienteling transforms customer engagement, boosts sales, and personalizes the modern retail experience.
By Kara Zawacki
Clienteling
How Stores are Turning their Associates into Personal Stylists
Retailers are transforming their associates into influencers and tastemakers through technology and a relationship-based sales culture.
By Dorea Novaez
Clienteling
Merging In-Store Clienteling with Online Marketing Segmentation: A Retailer's Guide
Transform your retail strategy with personalized clienteling. Explore actionable tips to blend in-store experiences seamlessly with digital segmentation for unmatched customer engagement.
By Robert Woo
Clienteling
Debunking Clienteling Myths: Unveiling Retail's Biggest Game-Changer
Clienteling has a bad reputation and we're here to change that. Learn how this universal retail strategy elevates loyalty and drives growth for brands of all sizes.
By Robert Woo
Clienteling
5 Clienteling Metrics for Retail Brands to Obsess Over
Key Clienteling KPIs to Measure Retail Success
By Robert Woo
Clienteling
The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss
Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.
By Robert Woo