With more than 2 billion users worldwide and unmatched engagement rates, WhatsApp is the go-to messaging app for customers around the globe. And now, despite strict compliance from Meta and GDPR, retail teams can finally use it the right way: securely, at scale, and fully integrated with Endear.

This early access release is your opportunity to be among the first to elevate your clienteling strategy and connect with customers on the channel they trust most.

Whether you have 5 stores or 55, Endear’s WhatsApp integration empowers your associates to have personal, proactive conversations with customers without ever leaving the platform they already use for outreach.

✅ Scale personalization across stores
Use real-time customer data to craft 1:1 messages, then share top-performing templates across your entire retail footprint to maintain a consistent voice and save time.

✅ Start the conversation, don’t wait for one
With Meta-approved templates, your team can message customers first — about new arrivals, restocks, appointments, or promotions — and actually get seen (and replied to).

✅ Stay compliant and in control
Stop relying on personal WhatsApp accounts. Endear’s integration is GDPR and Meta compliant, so you gain full visibility into conversations, usage, and performance without the compliance risk on an ongoing basis.

✅ Expand your global and omnichannel reach
Skip global SMS fees and deliverability issues. With WhatsApp inside Endear, you can connect with mobile-first customers across regions instantly and reliably.

✅ Track every message
All WhatsApp conversations sync to customer profiles in Endear, giving you performance metrics and historical context at a glance.

This early access period is open to innovative retail brands (not just our existing customers) who want to lead, not lag. Whether you’re a luxury brand, a beauty concept store, or a global apparel retailer, WhatsApp through Endear is your chance to stand out.