Retail CRM
Explore articles from Endear related to retail CRM strategies, covering clienteling, customer data, loyalty, and personalized experiences to help brands drive omnichannel growth.
Retail CRM
The Best CRM for Klaviyo: A Guide for Retailers
Our 2025 guide reveals the best CRM for Klaviyo. See how Endear's deep, retail-focused integration helps you leverage rich customer data.
By Kara Zawacki
Retail CRM
What is a Retail CRM?
Discover what makes a retail CRM different from traditional CRMs and why it's essential for modern retail success. Learn key features, best practices, and examples to help you choose the right solution for your brand.
By Robert Woo
Retail CRM
How to Keep Customer Engagement High for Years (and Years!)
Discover proven strategies to maintain customer engagement and loyalty for the long term.
By Robert Woo
Retail CRM
Things to Know Before Buying CRM Software: A Quick & Dirty Guide for Retail Brands
If you're evaluating CRM software for your retail brand, you’re not just choosing a platform — you’re choosing a growth partner. Whether you're overseeing 50 stores in the US or expanding your footprint across the globe, the right CRM can transform how your teams sell, serve, and scale.
By Kara Zawacki
Retail CRM
How to Get First-Time Shoppers to Shop a Second Time
Learn six proven strategies to engage, delight, and convert first-time shoppers into returning customers.
By Robert Woo
Retail CRM
Enhancing Customer Support: The Power of Endear and Gladly
As the digital age continues to evolve, consumers expect seamless and efficient support across various channels. To meet these expectations, brands are turning to innovative solutions like Endear CRM and Gladly to streamline their customer service operations.
By Madeleine Anderson
Retail CRM
Maximizing Customer Engagement with Endear and Klaviyo
Brands in the US face the constant challenge of not only attracting new customers but also retaining and engaging existing ones. The solution lies in leveraging advanced technology to create personalized, data-driven marketing strategies. Enter Endear and Klaviyo, two powerful platforms that, when integrated, can revolutionize how retail brands interact with their customers.
By Madeleine Anderson
Retail CRM
Endear vs. Tulip: The Battle of the Retail CRMs
Discover the advantages of Endear over Tulip in our detailed comparison. Learn about features that enhance efficiency and customer satisfaction for retail brands.
By Robert Woo
Retail CRM
Why Your Retail Store Needs a CRM Before Opening Day
Discover why integrating a retail CRM before your retail store opens is the key to unlocking sustained success and customer loyalty.
By Robert Woo
Retail CRM
Beyond Chatbots: Revolutionizing Retail CRM with Human-Centric Live Chat
Discover the game-changing impact of having live chat capabilities baked-in to your CRM. Personalize customer interactions, build trust, and elevate the entire shopping experience from browse to buy and back again.
By Robert Woo
Retail CRM
The Best Retail CRMs for NewStore Businesses
Explore the best CRMs for NewStore retail brands. Discover top-rated solutions for seamless retail operations.
By Robert Woo
Retail CRM
Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success
Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.
By Robert Woo
Retail CRM
Elevating Store Sales in the Era of the Omnichannel Customer
Explore essential strategies for opening and managing brick-and-mortar retail stores successfully using Endear CRM. Opening a store in the coolest neighborhood is step one. Equipping your team with a tool that drives foot traffic while measuring store performance is (a very close) step two.
By Kara Zawacki
Retail CRM
Retail CRM: How to Use Customer Relationship Management to Grow your Business
The CRM space continues to evolve (trust us, we know) so we’ve updated this article to provide you with fresh information on how to get the most out of your retail CRM.
By Leigh Sevin
Retail CRM
Why Your SMB Needs a Retail CRM
Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.
By Robert Woo
Retail CRM
Wholesale CRM software: Efficiency matters
Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.
By Robert Woo
Retail CRM
Retail Personalization Strategies: Leveraging CRM for Optimal Customer Engagement
Discover effective retail personalization strategies amid the decline of third-party cookies. Explore CRM-powered approaches to deliver tailored recommendations, personalized messaging, Shoppable Stories, and successful loyalty programs.
By Robert Woo
Retail CRM
Endear's $2M Seed Round Propels Retail CRM Revolution
Explore how Endear, fueled by a $2M series seed round, offers a tailored CRM for modern retail businesses, emphasizing relationship-building and omnichannel strategies.
By Leigh Sevin
Retail CRM
4 Ways to Improve your retail digital strategy
Trying to improve your retail digital strategy can be overwhelming. That's why we've laid out these four ideas to empower online marketing strategy.
By Robert Woo
Retail CRM
6 Unparalleled Reasons to Choose Endear as your Retail CRM
Deciding on a new technology solution can feel like a daunting task for an established retail brand, but Endear offers the best tools to simplify and expand customer outreach that can capture sales you'd otherwise miss.
By Leigh Sevin
Retail CRM
Retail CRM: Why Your Retail Business Needs Customer Relationship Management
Learn what is unique about a CRM for retail and why it’s critical for you to roll one out for your retail sales team.
By Leigh Sevin
Retail CRM
5 customer relationship management examples you can use right now
We’ve collected inspiring customer relationship management examples of retailers who have mastered the art of building customer relationships. Here are a few ideas on how to build shopper trust and loyalty and how to manage customer relationships beyond using a CRM tool.
By Leigh Sevin
Retail CRM
Predictions for the Future of Retail as Forecasted by the Founders of Endear
Learn what trends the founders of retail CRM platform Endear predict will matter most for the industry.
By Leigh Sevin
Retail CRM
Streamlining Operations: Maximizing Efficiency with Endear CRM and Heartland POS Integration
As the retail landscape continues to evolve, brands face the challenge of managing multiple aspects of their business efficiently. From inventory management and sales tracking to customer engagement and marketing strategies, the complexity of retail operations requires a comprehensive solution that integrates seamlessly across all functions. This is where the integration of Endear CRM and Heartland POS comes into play, offering retailers a unified platform to streamline operations.
By Madeleine Anderson