Retail CRM
Blog articles about using and succeeding with a retail CRM.
Retail CRM
8 Retail CRM Best Practices for 2025
Learn 8 proven retail CRM best practices that go beyond basic data entry. From smart segmentation to AI-powered personalization, discover how to build lasting customer relationships.
By Robert Woo
Retail CRM
What is a Retail CRM?
Discover what makes a retail CRM different from traditional CRMs and why it's essential for modern retail success. Learn key features, best practices, and examples to help you choose the right solution for your brand.
By Robert Woo
Retail CRM
Is Your CRM Failing Your Retail Customers? Why Clienteling Might Be the Missing Piece
Transform Customer Data into Meaningful Relationships and Higher Sales
By Kara Zawacki
Retail CRM
Things to Know Before Buying CRM Software: A Quick & Dirty Guide for Retail Brands
If you're evaluating CRM software for your retail brand, you’re not just choosing a platform — you’re choosing a growth partner. Whether you're overseeing 50 stores in the US or expanding your footprint across the globe, the right CRM can transform how your teams sell, serve, and scale.
By Kara Zawacki
Retail CRM
Why Growing Retail Brands Need a Clienteling CRM
Growing fast? Make sure you don’t leave your customer relationships behind. Dive into the key reasons why a clienteling CRM could be your secret weapon for scaling with success and keeping your personal touch with customers.
By Robert Woo
Retail CRM
Enhancing Customer Support: The Power of Endear and Gladly
As the digital age continues to evolve, consumers expect seamless and efficient support across various channels. To meet these expectations, brands are turning to innovative solutions like Endear CRM and Gladly to streamline their customer service operations.
By Madeleine Anderson
Retail CRM
Data-Driven Decisions: Maximizing Growth with Endear and Zendesk
Understanding your customers and optimizing operations are paramount to success. With Endear and Zendesk in your tech stack, brands can harness valuable insights to fuel omnichannel growth and happy customers.
By Madeleine Anderson
Retail CRM
Future-Proofing Your Retail Business: The Benefits of Combining Endear with Emarsys
Staying ahead of the competition requires more than just a great product lineup: It demands a strategic approach to personalized customer engagement, data-driven marketing, and seamless integration of advanced technologies. The combination of Endear and Emarsys offers a powerful solution to meet these needs.
By Madeleine Anderson
Retail CRM
Maximizing Customer Engagement with Endear and Klaviyo
Brands in the US face the constant challenge of not only attracting new customers but also retaining and engaging existing ones. The solution lies in leveraging advanced technology to create personalized, data-driven marketing strategies. Enter Endear and Klaviyo, two powerful platforms that, when integrated, can revolutionize how retail brands interact with their customers.
By Madeleine Anderson
Retail CRM
Boosting Sales and Loyalty: How Endear and Attentive Create a Seamless Customer Journey
Brands are constantly seeking innovative solutions to enhance the customer experience and streamline operations. Integrating Endear CRM with Attentive offers a comprehensive strategy to achieve these goals. This blog explores how these two platforms work together to boost sales, enhance customer loyalty, and create a seamless customer journey.
By Madeleine Anderson
Retail CRM
Driving Sales Growth: How Endear and Shopify POS Are Your Best Bet
Driving sales growth today demands a blend of advanced technology and strategic planning. For retail brands, leveraging Endear's CRM with Shopify POS can be transformative. Explore how integrating these platforms can unlock new opportunities for sales growth and enhance the retail experience.
By Madeleine Anderson
Retail CRM
How Integrated POS Systems Fuel Effective Clienteling
Discover how integrating a modern Point of Sale (POS) system with a robust clienteling platform enhances the shopping experience.
By Kallie Shirling
Retail CRM
Streamline Your Marketing Efforts with Endear and Iterable's Seamless Integration
Discover how the seamless integration of Endear and Iterable can transform your marketing strategy. Enhance customer insights, streamline event access, and optimize communication within one powerful platform.
By Madeleine Anderson
Retail CRM
Endear vs. Tulip: The Battle of the Retail CRMs
Discover the advantages of Endear over Tulip in our detailed comparison. Learn about features that enhance efficiency and customer satisfaction for retail brands.
By Robert Woo
Retail CRM
Why Your Retail Store Needs a CRM Before Opening Day
Discover why integrating a retail CRM before your retail store opens is the key to unlocking sustained success and customer loyalty.
By Robert Woo
Retail CRM
The Best Retail CRM for Kustomer Users to Elevate the Customer Experience
Discover how Endear enhances Kustomer for retail brands, elevating customer experience across all touchpoints.
By Robert Woo
Retail CRM
Endear vs Gorgias: The Battle of the Retail Support Platforms
In the battle of retail support, Gorgias offers fast, AI-driven assistance, while Endear focuses on the entire customer journey through live chat within a CRM. Find out which platform suits your needs best and boosts your retail success.
By Robert Woo
Retail CRM
Beyond Chatbots: Revolutionizing Retail CRM with Human-Centric Live Chat
Discover the game-changing impact of having live chat capabilities baked-in to your CRM. Personalize customer interactions, build trust, and elevate the entire shopping experience from browse to buy and back again.
By Robert Woo
Retail CRM
Best Klarna Live Chat Alternative: Unleashing the Power of Virtual Shopping with SalesChat
Looking for a live chat alternative to Klarna? Look no further. Uncover the nuanced differences between Endear's SalesChat in real-time assistance, sales focus, customer engagement, and data-driven insights.
By Kara Zawacki
Retail CRM
Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success
Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.
By Robert Woo
Retail CRM
Why Your SMB Needs a Retail CRM
Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.
By Robert Woo
Retail CRM
Why Endear is the Best CRM for Heartland POS Users
Your search for the best CRM and clienteling platform for Heartland POS ends here. Learn more about why Endear is the best choice for your Heartland-powered business and integrate with one click.
By Robert Woo
Retail CRM
Why Endear is the Best CRM for Lightspeed POS Users
Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.
By Robert Woo
Retail CRM
Elevate Your Shopify Store with 3 Apps for Omnichannel Mastery
Explore top Shopify apps tailored for 2024, optimizing omnichannel strategies. Elevate customer engagement, conquer social media, and fortify support with expert tools.
By Robert Woo