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All articles from the Endear Blog

man walking with red shopping bags

Integration Partners

How to Enable Curbside Pick-Up with Shopify (and Who Already Is)

Learn about the benefits of curbside pick-up and how to offer the service at your retail store

By Leigh Sevin

woman paying a the cashier

Modern Retail

The Importance of Store Associates in the Retail Tech Revolution

The most important piece of bringing more tech advancements into retail is the store teams at the center of it all.

By Casey Drake

white sneaker

Case Studies

Koio's Sneaker Success: Unveiling the Impact of Endear's Clienteling in Local Store Marketing

Sneaker brand, Koio, upped their retail marketing game for a new product launch by leveraging Endear to invite local customers to shop in-store.

By Dorea Novaez

inside a clothing store

Modern Retail

Modern Store Formats & How To Choose The Right One

Learn about the different types of modern physical store formats and know which format works best for your retail business.

By Leigh Sevin

thank you letter tiles

Personalized Messaging: The Power of Thank You

Learn about personalized messaging strategy and how the expression of gratitude can create measurable results in retail clienteling.

By Dorea Novaez

email marketing laptop

Best Practices

Leveraging Store Associates to Personalize Your Email Marketing

Personalizing your outreach. How exactly do you accomplish this? How much will it cost you? And what resonates with consumers?

By Dorea Novaez

Best Practices

How Retailers Can Improve Email Capture Rates

Recent insights on how stores are capturing important client data and some best practices to improve the process.

By Casey Drake

shinola detroit store

Modern Retail

An Interview with John Liebler, Vice President of Retail & Store Operations for Shinola

Training, technology, and how to win in retail. The inside perspective from an industry veteran.

By Dorea Novaez

Shopify unite conference speakers

From The Founders

Our Trip to Shopify Unite

A recap of the 2019 Shopify Unite Conference from our co-founder, Leigh Sevin.

By Leigh Sevin

salon counter with digital selection

Modern Retail

What is modern retailing?

How the most successful modern retailers are gathering insights and using them to their advantage.

By Dorea Novaez

Leigh Sevin, Max Bonbrest, Denise Lee,  Christina Bryant

Modern Retail

From Digital to Physical: Opening Your First Store

What is the future of brick-and-mortar retail in a world of direct to consumer and digitally native brands?

By Dorea Novaez

Best Practices

How to Use SMS Marketing to Increase Foot Traffic at Your Stores

Learn how to turn your retail shoppers into repeat customers and score more business opportunities through SMS marketing.

By Leigh Sevin

Modern Retail

3 Clienteling Examples With Valuable Takeaways You Need to Know

We’ve outlined key clienteling examples of companies that highlight the power of personalization. Each can teach us a thing or two about forming relationships with customers online and offline.

By Leigh Sevin

sales people talking to shoppers

Best Practices

How to build customer relationships in retail

Learn how retail store associates can move beyond first impressions, strengthen customer relationships, and boost brand loyalty to improve sales through clienteling.

By Leigh Sevin

woman browsing clothes on a rack

Best Practices

How To Build Brand Loyalty with Clienteling

There’s a simple formula to brand loyalty: Shoppers to new customers, new customers to repeat customers, repeat customers to brand evangelists.

By Leigh Sevin

woman in front of ducks

Best Practices

5 Things You Must Do Before Opening Your First Pop-Up

There are a huge range of goals in a pop-up and few correct answers. Choosing which goals to focus on is largely up to you.

By Leigh Sevin

Best Practices

What Makes a Great Pop-Up Store?

People tell their friends just to prove they’re in the know. Instagrammers hit the share button as soon as they see it. That pop-up – the one with the buzz.

By Leigh Sevin

girl on phone in front of computer

From The Founders

Why eCommerce Needs Salespeople

As consumers migrate online, don't be surprised if sales associates follow. Digital merchandise won't sell itself.

By Leigh Sevin

3 Ways to Dominate the Most Important Shopping Season

The holiday season is the most important of the year. Let's see how we can combine CRM data and clienteling to maximize sales.

By Robert Woo

5 fool-proof ways to increase footfall in retail outline

Modern Retail

Let’s Talk About Millennial Spending Power

Keep reading to better understand the generational cohort with which marketers and retailers are obsessed.

By Dorea Novaez

From The Founders

The next phase of Endear: 2023 midyear update

Learn more about our latest updates and exactly what you can expect from the next phase of Endear

By Leigh & Jinesh

Transformative Data Insights: How Endear CRM Reshapes Retail Clienteling

Modern Retail

Why Clienteling is the Future of Omnichannel Retail in Four Charts

Discover the game-changing impact of Endear on retail clienteling in four charts. Unleash personalized experiences, boost sales, and create loyal customers.

By Robert Woo