All Articles
All articles from the Endear Blog
Case Studies
Unlocking Retail Resilience: Rhone's COVID Journey with Endear's Virtual Concierge Program
Find out how athletic apparel brand, Rhone, counted on Endear to launch their virtual concierge program at the height of the pandemic.
By Leigh Sevin
Best Practices
The Best Customer Loyalty Programs in Retail and 5 Ways to Start Your Own
Learn how top retailers like Starbucks and Sephora count on their loyalty programs to drive retention so you can, too.
By Leigh Sevin
Modern Retail
What is Omnichannel Retail and Why is it Important?
Learn about the latest omnichannel retail trends and how it can help your business deliver seamless customer experience across all of your channels.
By Dorea Novaez
Best Practices
How to build customer loyalty in retail
Learn to retain customers and build customer loyalty whether your retail business is online, in-store, or both.
By Leigh Sevin
Best Practices
Examples of Good Customer Service in Retail
Make sure you're providing the best experience by following these examples of good customer service in retail.
By Leigh Sevin
From The Founders
Predictions for the Future of Retail as Forecasted by the Founders of Endear
Learn what trends the founders of retail CRM platform Endear predict will matter most for the industry.
By Leigh Sevin
Best Practices
7 Essential Retail Skills of Top Sales Associates
Let’s talk about the retailing skills that help sales associates boost revenue, create loyal customers, and grow their retail business.
By Leigh Sevin
Integration Partners
5 Best Shopify Apps to Pair With Shopify POS
A list of the best Shopify Apps to pair with both your Shopify POS and eCommerce store to properly scale your in-person selling initiatives.
By Casey Drake
Best Practices
6 Ways to Improve Your Shopping Experience (+ 3 Examples)
Discover why today’s shopping experience is critical to your long-term success and how to improve your experience for customers.
By Leigh Sevin
Modern Retail
Showrooming vs webrooming and how they help retail brands grow
Read this in-depth breakdown of showrooming vs webrooming and how these two different customer journeys help retail brands grow.
By Casey Drake
Modern Retail
The Best Shopify Stores That Engage Customers Through Both E-Commerce & POS
Discover 13 remarkable e-commerce businesses using Shopify to expand their online businesses to physical retail, and learn the advantages of their decision.
By Leigh Sevin
Best Practices
How to retain customers in retail with 8 examples
New customers are exciting, but old customers can bring your business more value. Use these powerful customer retention strategies to keep your customers close—and happy.
By Leigh Sevin
Integration Partners
How to Enable Curbside Pick-Up with Shopify (and Who Already Is)
Learn about the benefits of curbside pick-up and how to offer the service at your retail store
By Leigh Sevin
Modern Retail
The Importance of Store Associates in the Retail Tech Revolution
The most important piece of bringing more tech advancements into retail is the store teams at the center of it all.
By Casey Drake
Case Studies
Koio's Sneaker Success: Unveiling the Impact of Endear's Clienteling in Local Store Marketing
Sneaker brand, Koio, upped their retail marketing game for a new product launch by leveraging Endear to invite local customers to shop in-store.
By Dorea Novaez
Modern Retail
Modern Store Formats & How To Choose The Right One
Learn about the different types of modern physical store formats and know which format works best for your retail business.
By Leigh Sevin
Personalized Messaging: The Power of Thank You
Learn about personalized messaging strategy and how the expression of gratitude can create measurable results in retail clienteling.
By Dorea Novaez
Best Practices
Leveraging Store Associates to Personalize Your Email Marketing
Personalizing your outreach. How exactly do you accomplish this? How much will it cost you? And what resonates with consumers?
By Dorea Novaez
Best Practices
How Retailers Can Improve Email Capture Rates
Recent insights on how stores are capturing important client data and some best practices to improve the process.
By Casey Drake
Modern Retail
An Interview with John Liebler, Vice President of Retail & Store Operations for Shinola
Training, technology, and how to win in retail. The inside perspective from an industry veteran.
By Dorea Novaez
From The Founders
Our Trip to Shopify Unite
A recap of the 2019 Shopify Unite Conference from our co-founder, Leigh Sevin.
By Leigh Sevin
Modern Retail
What is modern retailing?
How the most successful modern retailers are gathering insights and using them to their advantage.
By Dorea Novaez
Modern Retail
From Digital to Physical: Opening Your First Store
What is the future of brick-and-mortar retail in a world of direct to consumer and digitally native brands?
By Dorea Novaez
Best Practices
How to Use SMS Marketing to Increase Foot Traffic at Your Stores
Learn how to turn your retail shoppers into repeat customers and score more business opportunities through SMS marketing.
By Leigh Sevin