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Hear it straight from the industry experts! Endear's founders share their expertise in the retail industry to inspire business owners to do more for their brands.

Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

We highlight the functionality of some of Endear app's key features to arm your team with the know-how to make them work for you.

A growing collection of customer case studies and success stories of our customers effectively using Endear to innovate and invigorate their retail sales.

Nashville-based jeweler Judith Bright launched her business in 2007 and quickly saw her hand-made pieces featured on popular TV shows such as Gossip Girl and Samantha Who. Riding the wave, Judith opened her first store in 2010 in Green Hills, TN. Now the brand operates two permanent locations and supports a team of talented local artisans and gurus who are committed to providing top-notch products to customers near and far. An Endear customer since the start of 2021, Judith Bright has counted on the app to amplify the power of its clienteling strategy. We got together with Brooke Ferguson, JB's Nashville Store Manager, to hear how Endear has impacted their retail business. 

Alabaster

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Judith Bright with Endear: Engagement Analytics

High-touch clienteling means high-conversion selling.

What was the problem you were looking to solve by seeking out a retail technology?

The main problem our company was looking to resolve was a more efficient way to clientele with our guests. As a small business, we like to send thank-you notes after each purchase, and we wanted a platform that could help us do this with the influx of sales we were receiving and to build a relationship with our loyal customers.

How has Endear helped you solve that problem?

We have seen a growth in sales in the past six months by using Endear and have seen a [customer] return rate from our customers that have been reached through the app. It has also helped us maintain and simplify our outreach to our customers. 

"Endear has helped not only grow our revenue but our client outreach. The team is also swift to answer questions and eager to help us set up any segments we need. The perfect database to help our clientele needs!"

Rolling Stone

A Note From Brooke, JB's Nashville Store Manager:

Endear has helped not only grow our revenue but our client outreach. The team is also swift to answer questions and eager to help us set up any segments we need. The perfect database to help our clientele needs!

Visit our ROI calculator to see how your potential ROI on Endear compares to Judith Bright's. The average customer sees a 94x ROI on their subscription. 

Learn how high-end jewelry brand, Judith Bright, increased conversions and store visits with Endear.

Learn how high-end jeweler Judith Bright uses Endear's clienteling app to increase store visits. Read other clienteling case studies on the Endear blog.

How Judith Bright Increased Customer Frequency on Endear

How Judith Bright Increased Customer Loyalty and Frequency with Endear

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How Mizzen+Main increased their order value by 139% in less than a year

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Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.

How Psycho Bunny attributed over $160,000 in sales in one month to clienteling