All Articles

All articles from the Endear Blog

Woman with shopping bags

Shopify

4 Shopify Plus Apps to Grow Your Community and Increase Loyalty

We’ve highlighted the four most popular Shopify Plus apps that can help you strengthen your bond with your customers.

By Nick Veneris

Woman using POS system at store

Shopify

3 Next-Gen Shopify Apps You Need to Track the Growth of Your Salespeople

Retail and omnichannel brands have to constantly keep a pulse on their sales numbers.  So, what can you do to track the growth of your salespeople without creating more work?
This guide will review the top three next-gen Shopify apps that you can use to do just that – let’s dive in!

By Leigh Sevin

gorjana store front using Endear for retail clienteling

Success Stories

How gorjana's clienteling strategy boosted SMS conversion by 8.4% with Endear

Learn how gorjana and Endear's SMS clienteling strategy boosted foot traffic, conversions, and customer loyalty for brick-and-mortar stores.

By Leigh Sevin

brij first-party data

Clienteling

Clienteling Gets an Upgrade in a First-Party Data World

Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.

By Kait Stephens

How to Choose a Clienteling App for Shopify

Shopify

How to Find a Clienteling App for Shopify That Can Scale With Your Business

Clienteling solutions make it easy for your sales teams to build relationships with customers efficiently without sacrificing personalization. Learn how to identify which apps in the market are right for your retail business.

By Leigh Sevin

MoMA Design Store in SoHo NYC

Success Stories

Unlocking Retail Excellence: MoMA Design Store's Journey with Endear

Discover how MoMA Design Store leveraged Endear to revolutionize clienteling.

By Leigh Sevin

Clienteling ROI

Clienteling

5 Reasons Clienteling Tools Are Worth Every Penny (and How to Prove the ROI)

Learn why a clienteling tool might be your best investment opportunity.

By Leigh Sevin

QR codes in retail

In-Store Experience

Why Retailers Should Embrace QR Codes (+ Examples of How to Use Them Well)

How brands and retailers can use QR codes to better engage their customers

By Leigh Sevin

Alexis Bittar logo, a jewelry brand client example

Success Stories

How Alexis Bittar drove 32% growth in platform sales with Endear

Learn how jewelry and lifestyle brand Alexis Bittar leverages Endear to deliver a high-touch customer journey — regardless of where and how the consumer shops.

By Claire Musech

3-shopify-plus-apps-associate

Shopify

The Top 3 Shopify Plus Apps your Shopify-Powered Brand Needs for Modern Retail

A short list of the best Shopify Plus apps your Shopify-powered store needs to grow your modern clienteling initiatives.

By Casey Drake

Endear's 20 Questions with Liam McKessar

Clienteling

An Interview with the Marketing Frontman for LoveShackFancy

LoveShackFancy's senior director of marketing and communications, Liam McKessar, shares his take on physical retail's bright and connected future.

By Leigh Sevin

Digital Clienteling

Clienteling

How to Collect Customer Data In-Store (and Online) for Better Clienteling

Learn how to get worthwhile data to enhance your digital clienteling strategy.

By Matt Bahr

mobile clienteling strategies

Clienteling

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

O2O Commerce Online-to-Offline Meaning, Strategies & Examples

Omnichannel Retail

O2O Commerce: Online-to-Offline Meaning, Strategies & Examples

O2O meaning explained: what online-to-offline commerce is, why it works, the top strategies (BOPIS, appointments, local inventory), and real examples like Allbirds.

By Leigh Sevin

Katelin Allen 20 Questions with Endear

Omnichannel Retail

Meet The Director of Merchandising Who's All In On Sustainability

Read what The Sharper Image.com's, Katelin Allen, has to say about the future of retail and why technology and sustainability go hand in hand.

By Leigh Sevin

The Amazon Omnichannel Strategy, and How to Compete With It

Clienteling

Amazon's Omnichannel Strategy: How Your Stores Can Still Win

How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.

By Doug Everett

BOPIS Definition

Omnichannel Retail

BOPIS Definition: What Buy Online Pick Up In Store Means for Retailers

BOPIS is one of the most essential services omnichannel brands can offer to stay ahead of competitors. Find out how to offer it at your store.

By Leigh Sevin

How a Two-Store Jeweler Made Thank-You Notes Scale

Success Stories

How Nashville Jeweler Judith Bright Increased Customer Loyalty and Frequency with Endear

Learn how high-end jewelry brand, Judith Bright, increased conversions and store visits with Endear.

By Leigh Sevin

Theodora Marinos 20 Questions with Endear

Omnichannel Retail

Meet The Sales Director Who Thinks It's Cool To Care

Read what Anine Bing's Director of Sales, Theodora Marinos, thinks about personalization, the sustainable brand she's eyeing, and the secret to great service.

By Leigh Sevin

customer-centric selling

Clienteling

What Every Customer Centric Brand Should Be Doing—But Probably Isn’t.

Brands can't truly consider themselves customer centric without a clienteling strategy in place. Read how omnichannel retail brands can leverage their sales teams to live up to ever-changing high consumer expectations.

By Rebekah Kondrat

Shopify Plus App Certification

Shopify

Endear is Shopify Plus's First Clienteling App - Find Out Why

Endear became Shopify Plus's first-ever certified clienteling app. Here's why we care and why you should too.

By Leigh Sevin

What is omnichannel retail

Omnichannel Retail

What Is Omnichannel Retail and Why You Should Care

Learn what the term omnichannel retail means and how you can use it to improve your business practices.

By Leigh Sevin

buddylove-hero

Success Stories

How BuddyLove Drives Revenue and Happiness with Personalization

Learn how Buddylove generated a 22x ROI on their Endear subscription through their personal styling program.

By Leigh Sevin

Interview-scott-zimmerman

Omnichannel Retail

How This VP of Merchandising Sees Retail Tech Evolving

Read what what retail exec Scott Zimmerman has to say about humans vs. machines.

By Leigh Sevin

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