Endear
Endear

The top clienteling platform for apparel brands

Endear helps apparel brands unify their customer data, grow their outreach, and build customer relationships that increase foot traffic and boost sales.

Customer relationship management for retail from Endear.
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AI Opportunity Engine screen

Finally, AI that helps you keep the relationship going after the customer walks out.

No more printed client lists, outdated spreadsheets, or ancient black books. Now every store knows who to reach out to, and what to say.

How apparel brands use Endear

  • Smiling face icon

    Send thank-you messages

    Follow up after every purchase with a personal text from the associate who made the sale.

  • Shopping bags icon

    Identify your VIPs

    Filter by spend, frequency, or location to find the top customers near every store.

  • Apparel icon

    Promote new drops

    Segment your customers by past purchases and offer early access to the right customer at the right time.

  • Send curated lookbooks

    Share shoppable picks you know they'll love, straight from your live product catalog.

  • Book styling appointments

    Book and manage in-store appointments offerings from end to end.

  • Track what converts

    Track campaign and store performance to discover how outreach turns into sales.

Delight customers with lookbook Stories tailored just for them

Build and share shoppable lookbooks pulled straight from your inventory. Then let customers browse, add to cart, and checkout directly from your text or email.

Frame Store in Madison

How FRAME tripled their clienteling revenue with Endear

The LA-based denim brand tripled its clienteling revenue year-over-year with Endear, with clienteling orders averaging $81 more than their typical sale.

"Our direct text messages campaigns are achieving an almost 11% conversion rate." — Alex Vidaeff, Director of Customer Experience @ FRAME

Frame logo

We loved how Endear is hyper-focused on fashion and retail. It makes everything a little easier. We're in good company with so many other luxury fashion clients.

Alex Vidaeff
Director of Customer Experience @ FRAME
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The tool is incredibly intuitive and doesn't require prior experience with a CRM or clienteling system. Even if you've never used one before, you can dive in immediately.

Sofie Kuehnen
Global Retail Operations Manager @ PAIGE
Aning Bing logo

Endear has been a wonderful tool which allowed us to build a personal styling program so we may connect with our customers on a one to one level. The reporting and lookbooks are extremely easy to use and you can customize both areas based on your company needs.

Theodora M.
Director of Customer Experience and Services @ Anine Bing

Watch Endear in Action

“I've grown obsessed with it. It's almost as addicting as Instagram, honestly. I'm able to talk to clients and also make sales off of it.”

- Emily Wriston, Stylist at PatBO Miami

Ready to turn one-time shoppers into regulars?

Book a demo and we'll walk through Endear using workflows built for apparel, with your store count and tech stack in mind.

Frequently Asked Questions
What is clienteling software for apparel brands?

Clienteling software gives apparel store associates a shared record of every customer and the tools to act on it — personalized texts, emails, and shoppable lookbooks. It turns one-time shoppers into repeat customers by making follow-up personal instead of promotional.

How is Endear different from Klaviyo or Attentive for an apparel brand?

Klaviyo and Attentive send brand-level marketing at scale. Endear enables 1:1 outreach from real associates — backed by sizing data, style notes, and personal purchase history. Most apparel brands run both: marketing automation for the masses, Endear for the relationships.

Does Endear track customer sizes and fit preferences?

Yes. Customer profiles store sizes, fit notes, and style preferences alongside full purchase history, and associates can filter their client book by any of them.

How is Endear different than a standard CRM like Hubspot or Salesforce?

Traditional CRMs are built for B2B sales pipelines. Endear is built specifically for retail fashion and apparel: for the workflows, team structures, and customer relationships that live on the sales floor. That's why store teams actually use it.

Does Endear integrate with our tech stack?

Yes! Endear has pre-built, one-click integrations with some of the most popular retail systems for apparel brands on the market. Our library of prebuilt integrations ensure a streamlined workflow for your team to access real-time and historic data for the most accurate and personalized customer interactions and up-to-date product information. You can check out all our free integrations here.

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