All Articles
All articles from the Endear Blog
Clienteling
How Rebag drove $20+ million in sales with Endear
Learn how Rebag teamed up with Endear to build customer loyalty, drive sales, and expand shoppers’ knowledge of the resale space.
By Leigh Sevin
Retail Sales & Marketing
Retail Technology in 2026: Key Trends and 5 Ways to Choose the Right Tools
Learn about the trends motivating retailers to become more tech-savvy and how you can stay competitive.
By Leigh Sevin
Clienteling
Modern Clienteling: 5 Myths Debunked (and What It Really Looks Like Today)
Don't let these myths stop you from using a modern clienteling program to grow your business. Here's what they are and how Endear is paving the way for retail to reach customers beyond the store.
By Leigh Sevin
Omnichannel Retail
The Retail Vet Who Loves a Good Suit and Shopping Local
Retail industry veteran, Chris Hull (of Nike, Shinola, and currently Rothy's), tells us about the future of retail and who he thinks has the best retail shopping experience right now.
By Leigh Sevin
Clienteling
10 Reasons Your Team Needs a Mobile Clienteling App
Mobile is taking over quickly, and the best way to enhance your clienteling efforts is to take advantage. This guide will review the importance of having a mobile app and why it can make a difference in your customer experience.
By Leigh Sevin
Omnichannel Retail
Web Cookies Are Going Away - How Your Brand Can Cope
Starting in 2022, web browsers like Safari, Chrome, and Firefox will no longer support third-party cookie tracking. What does this mean for your e-commerce business, and what can you do to prepare?
By Jinesh Shah
Clienteling
What Is a Clienteling App? The 2026 Guide to Clienteling Software
What is a clienteling app? How clienteling software works, the 6 features to look for, and how to choose the right platform to turn shoppers into loyal customers (2026).
By Leigh Sevin
Clienteling
Personal Styling Program: Benefits, Examples and How to Launch One
The right personal styling program can help your brand increase customer loyalty and customer satisfaction. Learn how to offer a program that will help customers in-store and online.
By Leigh Sevin
Retail Sales & Marketing
Retail Technology Solutions: The 2026 Guide for Physical Stores
The retail technology solutions modernizing physical stores in 2026, from clienteling CRM and POS to AI, computer vision, and contactless checkout. Plus how to choose.
By Leigh Sevin
Omnichannel Retail
Don't be Fooled: Live Chat isn't Sales
Live Chats are an important part of any e-commerce experience, but don't mistake what they do for sales.
By Leigh Sevin
Clienteling
Clienteling Best Practices: 5 Do's and 5 Don'ts for Driving Retail Sales
Learn clienteling best practices with these straightforward tips.
By Leigh Sevin
Clienteling
Personalized Email Marketing for Retail: 7 Campaigns Your Store Team Should Send
Personalize your email marketing strategy by putting these campaigns into the hands of your sales team.
By Leigh Sevin
Clienteling
12 Retail Problems Endear Solves for Store Teams
In the early days of Endear, we uncovered a ton of overlooked but immensely impactful problems that prevented associates from doing their best work. Here's how we solved them.
By Leigh Sevin
Clienteling
Modern Clienteling: Why It's the Key to Retail's Future
With more digital businesses popping up every day, learn how to build the right omnichannel strategy on a clienteling platform to keep your brand top-of-mind with customers for the long haul.
By Leigh Sevin
Shopify
10 Best CRMs for Shopify Merchants
Choosing the best CRM for your Shopify store doesn't have to be difficult. This guide will review everything from what a CRM is and why it is important to what the top omnichannel CRM options are. Keep reading to learn more!
By Leigh Sevin
Omnichannel Retail
How to Incorporate Video into your E-Commerce Experience [+ 10 Brand Examples]
Video is becoming consumers preferred way to do just about everything. Learn how you can use the medium to improve your customers' digital shopping experience and boost conversions on your e-commerce site.
By Leigh Sevin
In-Store Experience
What to Pay Retail Workers: Compensation Models That Work
With all the changes in retail, it's time to also reconsider retail worker compensation. As this role evolves to include more responsibility, we've broken down some new approaches to payment and rewards.
By Leigh Sevin
Omnichannel Retail
Endear's Unique Approach to Omnichannel Sales Attribution
Endear offers its customers a unique, modern approach to retail sales attribution. Learn about the problems with the industry's current methods and our unique way of solving them.
By Jinesh Shah
Clienteling
5 Ways to Win Returns Season (With Clienteling)
Returns are costly and complex, but clienteling can help you prevent them, convert them to exchanges, and build customer loyalty that lasts well beyond January.
By Leigh Sevin
Omnichannel Retail
What Is Phygital Retail and Why It Matters [+ 3 Examples]
Learn the meaning and importance of phygital retail and where it fits into the broader world of omnichannel shopping.
By Dorea Novaez
Retail Sales & Marketing
The ABC's of DTC: What the Acronym Means (Plus 40+ Retail Terms, in Order of Relevance)
Every acronym you've ever encountered related to retail & the rise of DTC
By Leigh Sevin
Appointments
How These 5 Brands are Booking More Appointments and Growing Their ROI
Whether you host them in-store or online, count on appointments to capture online visitors and convert them into loyal customers.
By Leigh Sevin
Clienteling
What Is a Lookbook? The Complete Guide for Modern Retail
Engage and convert your retail customers with customized and clickable content.
By Dorea Novaez
Retail CRM
What Is a Retail CRM? The Complete Guide for Modern Retail Brands
Learn what retail CRM means, why your stores need one, and how to choose the right platform. The practical guide for retail directors managing 5–200 locations.
By Leigh Sevin