Endear
Endear

#clienteling

Customer shopping on Black Friday

Modern Retail

4 Steps Retailers Should Take After Black Friday 2022

Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.

By Robert Woo

Dec 1, 2022
Hyper-Personalization: The Holy Grail of Retail Success

Modern Retail

Hyper-Personalization: The Holy Grail of Retail Success

Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.

By Robert Woo

Nov 23, 2022
Why Being Mobile Helps Retail Brands Drive Sales

Modern Retail

Why Being Mobile Helps Retail Brands Drive Sales

Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.

By Robert Woo

Nov 8, 2022
black Friday sale

Modern Retail

Why clienteling is the best Black Friday/Cyber Monday prep for retail brands in 2022

The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.

By Robert Woo

Aug 22, 2022
Mall atrium

Modern Retail

The meaning of clienteling and why it's important

Clienteling is about more than fancy technology, customer service tips, or well-trained salespeople. And while it's always been an important part of any good retail strategy, it has taken on new meaning in today's omnichannel world.

By Robert Woo

Aug 9, 2022
Endear customer relationship management for retail marketing

Best Practices

Retail Marketing: What Is It and Why Is It Important?

Learn what retail marketing means in today’s modern retail industry and find out what marketing strategies the top brands are using to drive sales.

By Leigh Sevin

Jul 15, 2022
interaction with customers

Best Practices

How clienteling experts interact with customers in retail

There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.

By Robert Woo

Jul 8, 2022

Modern Retail

4 Opt-In retail personalization examples to supercharge your sales

Creating personalized experiences for your customers can seem like a daunting task, but it doesn't have to be. Check out these four retail personalization examples to spice up your customers' journey.

By Robert Woo

Jun 17, 2022

Modern Retail

Why your eCommerce marketing isn’t working in 2022

From virtual clienteling to tracking attribution, learn how to understand your customers' journey in order to increase sales. Here are four strategies to ensure your eCommerce marketing succeeds this year and beyond.

By Robert Woo

Jun 3, 2022

From The Founders

How Endear is evolving to meet the needs of tomorrow's retail industry

Read about how Endear threw a lifeline to brands during the dramatic transformation of the retail industry and how it's ready to tackle the future.

By Leigh & Jinesh

Mar 21, 2022

Best Practices

4 ways to get the most out of customer lifetime value (CLV)

Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.

By Robert Woo

Mar 18, 2022
woman shopping for new clothes

Modern Retail

What’s the difference between clienteling and customer service?

Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.

By Robert Woo

Jan 5, 2022
brij first-party data

Modern Retail

Clienteling Gets an Upgrade in a First-Party Data World

Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.

By Kait Stephens

Nov 30, 2021
clienteling apps that scale

Best Practices

How to Find a Shopify Clienteling App That Can Scale With Your Business

Clienteling solutions make it easy for your sales teams to build relationships with customers efficiently without sacrificing personalization. Learn how to identify which apps in the market are right for your retail business.

By Leigh Sevin

Nov 19, 2021
2022 Retail Budget

Best Practices

5 reasons why a clienteling tool is worth every penny

Learn why a clienteling tool might be your best investment opportunity.

By Leigh Sevin

Oct 28, 2021
direct-from-consumer data hero

Best Practices

How to collect data from your customers to enhance your digital clienteling strategy

Learn how to get worthwhile data to enhance your digital clienteling strategy.

By Matt Bahr

Sep 24, 2021
mobile clienteling strategies

Best Practices

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

Sep 20, 2021
Amazon box

Modern Retail

How The Right Omnichannel Strategy Can Help You Win Against Amazon

How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.

By Doug Everett

Aug 26, 2021
Shopify Plus App Certification

From The Founders

Endear is Shopify Plus's First Clienteling App - Find Out Why

Endear became Shopify Plus's first-ever certified clienteling app. Here's why we care and why you should too.

By Leigh Sevin

Jul 26, 2021
five myths about clienteling

From The Founders

Modern clienteling: 5 myths we need to forget

Don't let these myths stop you from using a modern clienteling program to grow your business.

By Leigh Sevin

Jun 18, 2021