#clienteling
Best Practices
How to Prepare for Better Clienteling in 2025
Clienteling is the key to customer loyalty and repeat purchases. With these 5 strategies, you can make 2025 your best clienteling year yet.
By Robert Woo
Case Studies
How Mizzen+Main increased their order value by 139% in less than a year
Modern menswear brand, Mizzen+Main, drives sales today like never before. Here's how Endear powered their incredible feat.
By Robert Woo
Modern Retail
The Surprising Proof that Personalization Works for Apparel Brands
From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.
By Robert Woo
Modern Retail
Why Retail Should Tune-In to the AI Conversation Now
How is AI revolutionizing the retail industry? We explore the possibilities - from accessibility to outreach and data analysis.
By Danielle Bissonnette
Black Friday/Cyber Monday
4 Steps Retailers Should Take After Black Friday
Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.
By Robert Woo
Modern Retail
Hyper-Personalization: The Holy Grail of Retail Success
Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.
By Robert Woo
Modern Retail
Why Being Mobile Helps Retail Brands Drive Sales
Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.
By Robert Woo
Black Friday/Cyber Monday
Why Clienteling is the Best Black Friday/Cyber Monday Prep for Retail Brands
The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.
By Robert Woo
Modern Retail
The most comprehensive definition of Clienteling
Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.
By Robert Woo
Best Practices
Retail Marketing: What Is It and Why Is It Important?
Retail marketing in today's competitive landscape looks very different than in the past. Learn the successful retail marketing strategies used by top brands that drive sales today.
By Leigh Sevin
Best Practices
How clienteling experts interact with customers in retail
There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.
By Robert Woo
Modern Retail
Retail Personalization Strategies: Leveraging CRM for Optimal Customer Engagement
Discover effective retail personalization strategies amid the decline of third-party cookies. Explore CRM-powered approaches to deliver tailored recommendations, personalized messaging, Shoppable Stories, and successful loyalty programs.
By Robert Woo
Modern Retail
Why your eCommerce marketing isn’t working in 2022
From virtual clienteling to tracking attribution, learn how to understand your customers' journey in order to increase sales. Here are four strategies to ensure your eCommerce marketing succeeds this year and beyond.
By Robert Woo
From The Founders
Endear's $2M Seed Round Propels Retail CRM Revolution
Explore how Endear, fueled by a $2M series seed round, offers a tailored CRM for modern retail businesses, emphasizing relationship-building and omnichannel strategies.
By Leigh Sevin
From The Founders
Endear Secures $2M Series Seed: Elevating Consumer CRM in a Post-Pandemic Commerce Landscape
Uncover how Endear's clienteling solution evolved into a powerful consumer CRM, addressing the challenges of online acquisition costs, the demise of third-party cookies, and the complexity of customer data.
By Leigh & Jinesh
Best Practices
4 ways to get the most out of customer lifetime value (CLV)
Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.
By Robert Woo
Modern Retail
Clienteling vs. Customer Service: The Secret Ingredient to Boosting Sales
Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.
By Robert Woo
Modern Retail
Clienteling Gets an Upgrade in a First-Party Data World
Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.
By Kait Stephens
Best Practices
How to Find a Shopify Clienteling App That Can Scale With Your Business
Clienteling solutions make it easy for your sales teams to build relationships with customers efficiently without sacrificing personalization. Learn how to identify which apps in the market are right for your retail business.
By Leigh Sevin
Best Practices
5 reasons why a clienteling tool is worth every penny
Learn why a clienteling tool might be your best investment opportunity.
By Leigh Sevin