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#clienteling

Modern Retail

Why Retail Should Tune-In to the AI Conversation Now

How is AI revolutionizing the retail industry? We explore the possibilities - from accessibility to outreach and data analysis.

By Danielle Bissonnette

Customer shopping on Black Friday

Modern Retail

4 Steps Retailers Should Take After Black Friday 2022

Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.

By Robert Woo

Hyper-Personalization: The Holy Grail of Retail Success

Modern Retail

Hyper-Personalization: The Holy Grail of Retail Success

Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.

By Robert Woo

Why Being Mobile Helps Retail Brands Drive Sales

Modern Retail

Why Being Mobile Helps Retail Brands Drive Sales

Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.

By Robert Woo

black Friday sale

Modern Retail

Why clienteling is the best Black Friday/Cyber Monday prep for retail brands in 2022

The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.

By Robert Woo

Mall atrium

Modern Retail

The most comprehensive definition of Clienteling

Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.

By Robert Woo

Best Practices

Retail Marketing: What Is It and Why Is It Important?

Retail marketing in today's competitive landscape looks very different than in the past. Learn the successful retail marketing strategies used by top brands that drive sales today.

By Leigh Sevin

interaction with customers

Best Practices

How clienteling experts interact with customers in retail

There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.

By Robert Woo

Modern Retail

4 Opt-In retail personalization examples to supercharge your sales

Creating personalized experiences for your customers can seem like a daunting task, but it doesn't have to be. Check out these four retail personalization examples to spice up your customers' journey.

By Robert Woo

Modern Retail

Why your eCommerce marketing isn’t working in 2022

From virtual clienteling to tracking attribution, learn how to understand your customers' journey in order to increase sales. Here are four strategies to ensure your eCommerce marketing succeeds this year and beyond.

By Robert Woo

Product News

4 Endear features for retail marketing that beat the competition

With so many appealing SaaS products on the market for retail brands, we take a look at the side-by-side comparison on how Endear's features stack up against the competition.

By Robert Woo

From The Founders

How Endear is evolving to meet the needs of tomorrow's retail industry

Read about how Endear threw a lifeline to brands during the dramatic transformation of the retail industry and how it's ready to tackle the future.

By Leigh & Jinesh

Best Practices

4 ways to get the most out of customer lifetime value (CLV)

Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.

By Robert Woo

woman shopping for new clothes

Modern Retail

What’s the difference between clienteling and customer service?

Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.

By Robert Woo

brij first-party data

Modern Retail

Clienteling Gets an Upgrade in a First-Party Data World

Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.

By Kait Stephens

clienteling apps that scale

Best Practices

How to Find a Shopify Clienteling App That Can Scale With Your Business

Clienteling solutions make it easy for your sales teams to build relationships with customers efficiently without sacrificing personalization. Learn how to identify which apps in the market are right for your retail business.

By Leigh Sevin

2022 Retail Budget

Best Practices

5 reasons why a clienteling tool is worth every penny

Learn why a clienteling tool might be your best investment opportunity.

By Leigh Sevin

direct-from-consumer data hero

Best Practices

How to collect data from your customers to enhance your digital clienteling strategy

Learn how to get worthwhile data to enhance your digital clienteling strategy.

By Matt Bahr

mobile clienteling strategies

Best Practices

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

Amazon box

Modern Retail

How The Right Omnichannel Strategy Can Help You Win Against Amazon

How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.

By Doug Everett