Retail CRM

Blog articles about using and succeeding with a retail CRM.

CRMs for SMBs

Retail CRM

Why Your SMB Needs a Retail CRM

Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.

By Robert Woo

Conversion happening at a store's point of sale

Retail CRM

Why Endear is the Best CRM for Heartland POS Users

Your search for the best CRM and clienteling platform for Heartland POS ends here. Learn more about why Endear is the best choice for your Heartland-powered business and integrate with one click.

By Robert Woo

Person entering credit card information on a laptop

Retail CRM

Why Endear is the Best CRM for Lightspeed POS Users

Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.

By Robert Woo

furniture showroom using efficient wholesale CRM software with Endear

Retail CRM

Wholesale CRM software: Efficiency matters

Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.

By Robert Woo

How to Choose the Best CRM for Shopify

Retail CRM

Stressing the ‘relationship’ in finding the best Shopify CRM

Managing your relationships with customers as a retail or eCommerce brand can be quite challenging. Here's how to choose the best Shopify CRM, updated for 2025.

By Robert Woo

Retail CRM

Elevate Your Shopify Store with 3 Apps for Omnichannel Mastery

Explore top Shopify apps tailored for 2024, optimizing omnichannel strategies. Elevate customer engagement, conquer social media, and fortify support with expert tools.

By Robert Woo

Retail CRM

4 best review apps for Shopify Plus

Posting product feedback from customers is a must-have in today's online market. We've compiled a list that walks you through actionable tactics and highlights the best review apps for Shopify Plus to get your review campaign up and running.

By Nick Veneris

Retail CRM

6 Unparalleled Reasons to Choose Endear as your Retail CRM

Deciding on a new technology solution can feel like a daunting task for an established retail brand, but Endear offers the best tools to simplify and expand customer outreach that can capture sales you'd otherwise miss.

By Leigh Sevin

Retail CRM

4 Shopify Plus Apps to Grow Your Community and Increase Loyalty

We’ve highlighted the four most popular Shopify Plus apps that can help you strengthen your bond with your customers.

By Nick Veneris

Retail CRM

3 Next-Gen Shopify Apps You Need to Track the Growth of Your Salespeople

Retail and omnichannel brands have to constantly keep a pulse on their sales numbers.  So, what can you do to track the growth of your salespeople without creating more work?
This guide will review the top three next-gen Shopify apps that you can use to do just that – let’s dive in!

By Leigh Sevin

3-shopify-plus-apps-associate

Retail CRM

The Top 3 Shopify Plus Apps your Shopify-Powered Brand Needs for Modern Retail

A short list of the best Shopify Plus apps your Shopify-powered store needs to grow your modern clienteling initiatives.

By Casey Drake

store associate with ornament

Retail CRM

10 Operational Headaches Endear Solved in Retail

In the early days of Endear, we uncovered a ton of overlooked but immensely impactful problems that prevented associates from doing their best work. Here's how we solved them.

By Leigh Sevin

crm-hero

Retail CRM

10 Best CRMs for Shopify Merchants

Choosing the best CRM for your Shopify store doesn't have to be difficult. This guide will review everything from what a CRM is and why it is important to what the top omnichannel CRM options are. Keep reading to learn more!

By Leigh Sevin

Retail CRM

Endear's Unique Approach to Omnichannel Sales Attribution

Endear offers its customers a unique, modern approach to retail sales attribution. Learn about the problems with the industry's current methods and our unique way of solving them.

By Jinesh Shah

Retail CRM

What is a Lookbook? A Definition for Retail 

Engage and convert your retail customers with customized and clickable content.

By Dorea Novaez

Retail CRM

Retail CRM: Why Your Retail Business Needs Customer Relationship Management

Learn what is unique about a CRM for retail and why it’s critical for you to roll one out for your retail sales team. 

By Leigh Sevin

person in helmet with lights around

Retail CRM

Predictions for the Future of Retail as Forecasted by the Founders of Endear

Learn what trends the founders of retail CRM platform Endear predict will matter most for the industry.

By Leigh Sevin

toddler using mobile phone

Retail CRM

5 Best Shopify Apps to Pair With Shopify POS

A list of the best Shopify Apps to pair with both your Shopify POS and eCommerce store to properly scale your in-person selling initiatives.

By Casey Drake

white storefront

Retail CRM

The Best Shopify Stores That Engage Customers Through Both E-Commerce & POS

Discover 13 remarkable e-commerce businesses using Shopify to expand their online businesses to physical retail, and learn the advantages of their decision.

By Leigh Sevin

Newstore POS integration with Endear

Retail CRM

Personalization at Scale: Leveraging Endear CRM and Newstore POS for Tailored Customer Experiences

Providing personalized experiences to customers has become essential for success. With the rise of digital commerce and changing consumer preferences, midsize apparel and retail brands need to leverage advanced CRM and POS solutions to deliver tailored experiences at scale. Explore how integrating Endear CRM and Newstore POS can empower brands to achieve personalization at scale and drive customer engagement.

By Madeleine Anderson

Heartland POS integration with Endear

Retail CRM

Streamlining Operations: Maximizing Efficiency with Endear CRM and Heartland POS Integration

As the retail landscape continues to evolve, brands face the challenge of managing multiple aspects of their business efficiently. From inventory management and sales tracking to customer engagement and marketing strategies, the complexity of retail operations requires a comprehensive solution that integrates seamlessly across all functions. This is where the integration of Endear CRM and Heartland POS comes into play, offering retailers a unified platform to streamline operations.

By Madeleine Anderson

Square POS integration with Endear

Retail CRM

The Power of Integrated CRM and POS Systems in Retail Operations

In the digital age, where customer expectations are higher than ever before, providing a seamless and personalized shopping experience has become paramount for retail success. This is where the integration of Endear and Square POS comes into play, offering retailers a comprehensive solution to streamline operations, enhance customer engagement, and drive sales growth.

By Madeleine Anderson

Gorgias integration with Endear

Retail CRM

Efficient Customer Support: How Endear CRM and Gorgias Streamline Retail Operations

Providing efficient and effective customer support is crucial for success. With the integration of Endear CRM and Gorgias, retail operations can streamline their processes and enhance the overall customer experience. Let's explore how these powerful platforms work together to optimize customer support for midsize apparel/retail brands in the US, and drive organic search traffic.

By Madeleine Anderson