Modern Retail
Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.
Modern Retail
How To Optimize SMS Marketing for eCommerce
While it's easy to send a mass text message to all of your customers announcing a sale, this article suggests actionable tips on how you can optimize your SMS campaign by personalizing it.
By Robert Woo
Modern Retail
Maximizing customer lifetime value (CLV) in retail
Calculating and keeping a pulse on your brand's CLV is the key to maximizing customer lifetime value.
By Robert Woo
Modern Retail
How to increase retail cosmetic sales using customer data
By utilizing customer data, retail marketers in the beauty industry can segment their most loyal, highest-spending customers to drive revenue growth like never before.
By Robert Woo
Modern Retail
What’s the difference between clienteling and customer service?
Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.
By Robert Woo
Modern Retail
Clienteling Gets an Upgrade in a First-Party Data World
Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.
By Kait Stephens
Modern Retail
Why Retailers Should Embrace QR Codes (+ Examples of How to Use Them Well)
How brands and retailers can use QR codes to better engage their customers
By Leigh Sevin
Modern Retail
The Top 3 Shopify Plus Apps your Shopify-Powered Brand Needs for Modern Retail
A short list of the best Shopify Plus apps your Shopify-powered store needs to grow your modern clienteling initiatives.
By Casey Drake
Modern Retail
Meet The Marketing Frontman for LoveShackFancy
LoveShackFancy's senior director of marketing and communications, Liam McKessar, shares his take on physical retail's bright and connected future.
By Leigh Sevin
Modern Retail
Meet The Director of Merchandising Who's All In On Sustainability
Read what The Sharper Image.com's, Katelin Allen, has to say about the future of retail and why technology and sustainability go hand in hand.
By Leigh Sevin
Modern Retail
How The Right Omnichannel Strategy Can Help You Win Against Amazon
How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.
By Doug Everett
Modern Retail
What is BOPIS for Retail and 5 Reasons Why Your Brand Needs To Take Advantage
BOPIS is one of the most essential services omnichannel brands can offer to stay ahead of competitors. Find out how to offer it at your store.
By Leigh Sevin
Modern Retail
Meet The Sales Director Who Thinks It's Cool To Care
Read what Anine Bing's Director of Sales, Theodora Marinos, thinks about personalization, the sustainable brand she's eyeing, and the secret to great service.
By Leigh Sevin
Modern Retail
What is Omnichannel Retail and Why You Should Care
Learn what the term omnichannel retail means and how you can use it to improve your business practices.
By Leigh Sevin
Modern Retail
How This VP of Merchandising Sees Retail Tech Evolving
Read what what retail exec Scott Zimmerman has to say about humans vs. machines.
By Leigh Sevin
Modern Retail
Why Retail Technology is on the Rise, and 5 Ways to Make it Work for You
Learn about the trends motivating retailers to become more tech-savvy and how you can stay competitive.
By Leigh Sevin
Modern Retail
The Retail Vet Who Loves a Good Suit and Shopping Local
Retail industry veteran, Chris Hull (of Nike, Shinola, and currently Rothy's), tells us about the future of retail and who he thinks has the best retail shopping experience right now.
By Leigh Sevin
Modern Retail
10 Reasons Your Team Needs A Mobile App for Your Best Clienteling Yet
Mobile is taking over quickly, and the best way to enhance your clienteling efforts is to take advantage. This guide will review the importance of having a mobile app and why it can make a difference in your customer experience.
By Leigh Sevin
Modern Retail
What Is Phygital Retail and Why It Matters [+ 3 Examples]
Learn the meaning and importance of phygital retail and where it fits into the broader world of omnichannel shopping.
By Dorea Novaez
Modern Retail
The ABC's of DTC (in Order of Relevance)
Every acronym you've ever encountered related to retail & the rise of DTC
By Leigh Sevin
Modern Retail
The Rise of the Omnichannel Associate and Why You Should Hire One (or More)
A new role in retail has emerged to help bridge the gap between digital and in-store customer experience. Learn how an omnichannel associate will bring your retail business to a new level of success.
By Leigh Sevin
Modern Retail
What is Customerization? Definition and 5 Examples
Learn what customerization is and how leading retailers are delivering tailored experiences and products to their customers, no matter where they are.
By Leigh Sevin
Modern Retail
BOPIS in retail and how to effectively offer it
Learn why BOPIS is an important offering in today's modern shopping experience.
By Leigh Sevin
Modern Retail
Everything You Need to Know About Remote Selling in Retail
Engage your customers and sell more, whether they’re in your store or not.
By Dorea Novaez
Modern Retail
Inspiring Retail Customer Service in the Age of the Mobile Shopper
This guide to retail customer service will give you the tools, mindset, and tactics your retail brand needs to stay competitive – no matter where your customers need your help.
By Leigh Sevin