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Modern Retail

Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

open sign in store window

Modern Retail

BOPIS in retail and how to effectively offer it

Learn why BOPIS is an important offering in today's modern shopping experience.

By Leigh Sevin

Woman on phone on stairs

Modern Retail

Everything You Need to Know About Remote Selling in Retail

Engage your customers and sell more, whether they’re in your store or not.

By Dorea Novaez

hand with a mobile phone

Modern Retail

Inspiring Retail Customer Service in the Age of the Mobile Shopper

This guide to retail customer service will give you the tools, mindset, and tactics your retail brand needs to stay competitive – no matter where your customers need your help.

By Leigh Sevin

a pair of earrings with tablet and mobile phone

Modern Retail

What is Omnichannel Retail and Why is it Important?

Learn about the latest omnichannel retail trends and how it can help your business deliver seamless customer experience across all of your channels.

By Dorea Novaez

people shopping at a store

Modern Retail

Showrooming vs webrooming and how they help retail brands grow

Read this in-depth breakdown of showrooming vs webrooming and how these two different customer journeys help retail brands grow.

By Casey Drake

white storefront

Modern Retail

The Best Shopify Stores That Engage Customers Through Both E-Commerce & POS

Discover 13 remarkable e-commerce businesses using Shopify to expand their online businesses to physical retail, and learn the advantages of their decision.

By Leigh Sevin

woman paying a the cashier

Modern Retail

The Importance of Store Associates in the Retail Tech Revolution

The most important piece of bringing more tech advancements into retail is the store teams at the center of it all.

By Casey Drake

inside a clothing store

Modern Retail

Modern Store Formats & How To Choose The Right One

Learn about the different types of modern physical store formats and know which format works best for your retail business.

By Leigh Sevin

shinola detroit store

Modern Retail

An Interview with John Liebler, Vice President of Retail & Store Operations for Shinola

Training, technology, and how to win in retail. The inside perspective from an industry veteran.

By Dorea Novaez

salon counter with digital selection

Modern Retail

What is modern retailing?

How the most successful modern retailers are gathering insights and using them to their advantage.

By Dorea Novaez

Leigh Sevin, Max Bonbrest, Denise Lee,  Christina Bryant

Modern Retail

From Digital to Physical: Opening Your First Store

What is the future of brick-and-mortar retail in a world of direct to consumer and digitally native brands?

By Dorea Novaez

Modern Retail

3 Clienteling Examples With Valuable Takeaways You Need to Know

We’ve outlined key clienteling examples of companies that highlight the power of personalization. Each can teach us a thing or two about forming relationships with customers online and offline.

By Leigh Sevin

Modern Retail

Let’s Talk About Millennial Spending Power

Keep reading to better understand the generational cohort with which marketers and retailers are obsessed.

By Dorea Novaez

Transformative Data Insights: How Endear CRM Reshapes Retail Clienteling

Modern Retail

Why Clienteling is the Future of Omnichannel Retail in Four Charts

Discover the game-changing impact of Endear on retail clienteling in four charts. Unleash personalized experiences, boost sales, and create loyal customers.

By Robert Woo