All Articles
All articles from the Endear Blog
Retail CRM
Best Klarna Live Chat Alternative: Unleashing the Power of Virtual Shopping with SalesChat
Looking for a live chat alternative to Klarna? Look no further. Uncover the nuanced differences between Endear's SalesChat in real-time assistance, sales focus, customer engagement, and data-driven insights.
By Kara Zawacki
Clienteling
Merging In-Store Clienteling with Online Marketing Segmentation: A Retailer's Guide
Transform your retail strategy with personalized clienteling. Explore actionable tips to blend in-store experiences seamlessly with digital segmentation for unmatched customer engagement.
By Robert Woo
Retail Strategy
Gen Z Retail Marketing Tactics: Rethinking Brand Loyalty
Dive into innovative approaches to reach Gen Z. From YouTube Shorts to user-generated content, explore strategies for retail brand communities and sustainable shopping.
By Robert Woo
Clienteling
Debunking Clienteling Myths: Unveiling Retail's Biggest Game-Changer
Clienteling has a bad reputation and we're here to change that. Learn how this universal retail strategy elevates loyalty and drives growth for brands of all sizes.
By Robert Woo
Clienteling
5 Clienteling Metrics for Retail Brands to Obsess Over
Key Clienteling KPIs to Measure Retail Success
By Robert Woo
Retail Strategy
Revolutionizing Customer Engagement in 2024: Mastering Text Messages for Retail Success
Explore the power of personalized text marketing in 2024. Learn some core principles and get 5 effective strategies to stand out and engage customers.
By Kara Zawacki
Retail CRM
Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success
Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.
By Robert Woo
Retail Strategy
Translating the In-Store Experience to Online: Omnichannel Brands and Endear
Learn how Endear is helping these brands supercharge their customer engagement, see 123x ROI and achieve 53% increase in order frequency.
By Claire Musech
Retail Strategy
Win the Holiday Shopping Season with Better Retail Inventory Management
Learn strategies for maximizing your business's festive season and how to unlock success in holiday sales with first-party data
By Robert Woo
Retail Strategy
Beyond ROI: Elevating Brick-and-Mortar with an Omnichannel Approach
Explore how Endear transforms traditional stores into dynamic channels, catering to modern customer expectations.
By Casey Drake
Clienteling
The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss
Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.
By Robert Woo
Retail Strategy
Is Real-Time Personalization in Retail Possible?
Explore the Latest Personalization Trends in Retail: From omnichannel retail strategies to advanced chatbots for eComm.
By Robert Woo
Retail Strategy
How to Woo Gen Z Shoppers to Shop In-Store
Learn how to blend digital and real-world experiences for success in the new age of retail.
By Robert Woo
Endear Updates
The Evolution of Endear: Pioneering the CRM Landscape for Consumer Brands
Learn how Endear plans to evolve the way we address the unique needs of omnichannel, high-touch ecommerce, wholesale, and brick-and-mortar businesses. Plus, discover our six powerful products for revolutionizing data utilization, customer connection, and sales growth for consumer brands.
By Jinesh Shah
Retail Strategy
4 Ways to Cater to Quiet Luxury
The retail industry is embracing quiet luxury: from understated products to personalized experiences
By Robert Woo
Retail Strategy
Webinar Recap: Seizing the Holiday Spotlight with Endear, Treet, and Sezzle
Get ahead this holiday season with expert insights on tech, outreach, and conversion strategies that will make your brand unforgettable
By Danielle Bissonnette
Endear Updates
4 Ways to Unlock the Power of Virtual Shopping with SalesChat
Discover how SalesChat is revolutionizing online shopping by providing real-time customer support, personalized product recommendations, and valuable insights.
By Danielle Bissonnette
Retail Strategy
Why 2/3rds of Customers Disagree with Your Marketing Team
Many brands miss the mark despite best efforts, here's why hyper-personalization holds the key to retail success.
By Robert Woo
Success Stories
How Mizzen+Main increased their order value by 139% in less than a year
Modern menswear brand, Mizzen+Main, drives sales today like never before. Here's how Endear powered their incredible feat.
By Robert Woo
Retail Strategy
Boosting Sales and Personalization: The Role of Channel Attribution in Omnichannel Retail
If you're a scaling retail brand, then you're likely utilizing all sorts of digital and physical channels to connect with customers. Learn why laser-focused attribution matters when it comes to growing sales and customer relations across the board.
By Kara Zawacki
Retail Strategy
Let's talk Omnichannel Data and AI Opportunities for Retail with 42 Technologies
After hosting a major event together in Manhattan this summer, we sat down with Endear Partner 42 Technologies to talk all things retail, AI, and the future of in-store experiences.
By Robert Woo
Endear Updates
Endear x The Lead: Recap of the 2023 Summit
The Lead is one of Manhattan's most exciting retail summits. Here's what the Endear team had to say about this year's event.
By Danielle Bissonnette
Clienteling
The Surprising Proof that Personalization Works for Apparel Brands
From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.
By Robert Woo
Retail Strategy
Why First-Party Data Will Save Your Retail Brand
The death of 3rd party cookies was greatly exaggerated. But that doesn’t change the fact that 1st-party data is far superior for retail brands. We’ve updated this article for 2025 with the latest information on tracking data.
By Robert Woo