Retail Strategy
Need fresh ideas for customer service training and building brand loyalty among customers? Read our articles for best practices for your retail strategy.
Retail Strategy
Revolutionizing Customer Engagement in 2024: Mastering Text Messages for Retail Success
Explore the power of personalized text marketing in 2024. Learn some core principles and get 5 effective strategies to stand out and engage customers.
By Kara Zawacki
Retail Strategy
Translating the In-Store Experience to Online: Omnichannel Brands and Endear
Learn how Endear is helping these brands supercharge their customer engagement, see 123x ROI and achieve 53% increase in order frequency.
By Claire Musech
Retail Strategy
Win the Holiday Shopping Season with Better Retail Inventory Management
Learn strategies for maximizing your business's festive season and how to unlock success in holiday sales with first-party data
By Robert Woo
Retail Strategy
Beyond ROI: Elevating Brick-and-Mortar with an Omnichannel Approach
Explore how Endear transforms traditional stores into dynamic channels, catering to modern customer expectations.
By Casey Drake
Retail Strategy
Is Real-Time Personalization in Retail Possible?
Explore the Latest Personalization Trends in Retail: From omnichannel retail strategies to advanced chatbots for eComm.
By Robert Woo
Retail Strategy
How to Woo Gen Z Shoppers to Shop In-Store
Learn how to blend digital and real-world experiences for success in the new age of retail.
By Robert Woo
Retail Strategy
4 Ways to Cater to Quiet Luxury
The retail industry is embracing quiet luxury: from understated products to personalized experiences
By Robert Woo
Retail Strategy
Webinar Recap: Seizing the Holiday Spotlight with Endear, Treet, and Sezzle
Get ahead this holiday season with expert insights on tech, outreach, and conversion strategies that will make your brand unforgettable
By Danielle Bissonnette
Retail Strategy
Why 2/3rds of Customers Disagree with Your Marketing Team
Many brands miss the mark despite best efforts, here's why hyper-personalization holds the key to retail success.
By Robert Woo
Retail Strategy
Boosting Sales and Personalization: The Role of Channel Attribution in Omnichannel Retail
If you're a scaling retail brand, then you're likely utilizing all sorts of digital and physical channels to connect with customers. Learn why laser-focused attribution matters when it comes to growing sales and customer relations across the board.
By Kara Zawacki
Retail Strategy
Let's talk Omnichannel Data and AI Opportunities for Retail with 42 Technologies
After hosting a major event together in Manhattan this summer, we sat down with Endear Partner 42 Technologies to talk all things retail, AI, and the future of in-store experiences.
By Robert Woo
Retail Strategy
Why First-Party Data Will Save Your Retail Brand
The death of 3rd party cookies was greatly exaggerated. But that doesn’t change the fact that 1st-party data is far superior for retail brands. We’ve updated this article for 2025 with the latest information on tracking data.
By Robert Woo
Retail Strategy
Retail Internationalization: A 5-Step Guide to Conquering the Global Market with Style
Defining internationalization in retail and the 5 strategies that can help your brand exceed in a foreign market.
By Robert Woo
Retail Strategy
Elevating Store Sales in the Era of the Omnichannel Customer
Explore essential strategies for opening and managing brick-and-mortar retail stores successfully using Endear CRM. Opening a store in the coolest neighborhood is step one. Equipping your team with a tool that drives foot traffic while measuring store performance is (a very close) step two.
By Kara Zawacki
Retail Strategy
The Future of Retail: Why a Human Touch is the New Luxury
As AI continues to soar, the human touch will be the defining element of retail experiences. Learn how.
By Robert Woo
Retail Strategy
4 ways that contemporary retail brands can turn customer conversations into strong marketing strategies
How does conversational marketing boost customer engagement and sales? Here are 4 ways the impact is clear and how your retail brand can easily implement the practice.
By Robert Woo
Retail Strategy
From Inflation to Recession: Why Customer Loyalty Matters More Than Ever in Retail
High inflation rates can make it hard for retail brands to survive, but increasing customer loyalty can help. Learn how to prioritize customer experience, enhance communication channels, and act on customer feedback to expand loyalty and weather the storm.
By Robert Woo
Retail Strategy
Elevating the IRL Shopping Experience: Tips for Apparel Brands
Here are actionable tips for apparel retailers to create unique and immersive in-store experiences that keeps customers coming back.
By Robert Woo
Retail Strategy
How to Strengthen Customer Relationships By Automating Your Retail Marketing
Learn how Campaigns empowers retail teams of all sizes to efficiently manage customer relationships, boost conversions, and increase lifetime customer value.
By Robert Woo
Retail Strategy
The Secret to Win at Skincare & Wellness Marketing: Go Niche
The skincare and wellness industry has exploded over the last decade. Here are some of the best ways to niche down in a saturated market - especially when it comes to Gen Z.
By Robert Woo
Retail Strategy
4 Takeaways for Fashion Retail from the SVB Collapse
During times of economic uncertainty, increasing customer loyalty is the key to consistent sales. Here are 4 strategies that any retail fashion brand with physical stores can implement to stay resilient in challenging times.
By Danielle Bissonnette
Retail Strategy
How Retail Brands Can Win Over Gen Z Shoppers
Gen Z is one of the largest-spending consumer blocks in America - and growing. So, how can retail brands show up with what Gen Z wants most?
By Robert Woo
Retail Strategy
The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023
When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.
By Robert Woo
Retail Strategy
Maximizing Footwear Sales: Your Playbook for Loyalty, Pricing, and Growth in a Tough Market
Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.
By Robert Woo