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Endear

Retail Strategy

Need fresh ideas for customer service training and building brand loyalty among customers? Read our articles for best practices for your retail strategy.

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Retail Strategy

3 Ways Your Retail Brand Can Embrace Recalibration Rather than Recession

All retailers can benefit from a moment of reflection, reassessment, and recalibration. Let’s examine where your brand can intelligently reduce expenses and increase revenue.

By Robert Woo

Retail Strategy

The Digitalization of Beauty in 2023

Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.

By Robert Woo

Retail Strategy

How Your Retail Brand Can Beat Inflation in 2023

The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.

By Robert Woo

Retail Strategy

Is Your Retail Brand Relying Too Much on Social Media?

The pandemic put a spotlight on the value of social media marketing for retail brands. But as prices for ad space skyrocket, many brands are starting to wonder, is there a better strategy?

By Robert Woo

Four Key Steps After BFCM

Retail Strategy

4 Steps Retailers Should Take After Black Friday

Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.

By Robert Woo

Why Being Mobile Helps Retail Brands Drive Sales

Retail Strategy

Why Being Mobile Helps Retail Brands Drive Sales

Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.

By Robert Woo

SMS Best Practices for Engaging Your Retail Customers

Retail Strategy

SMS Best Practices for Engaging Your Retail Customers

Learn how to effectively engage customers through SMS clienteling. Here are 6 best practices for conversational customer outreach.

By Robert Woo

8 holiday sms campaigns

Retail Strategy

8 SMS Campaigns to Run for the Holidays

Explore the campaigns your retail brand should be launching this holiday season and why they should be part of every holiday marketing strategy.

By Robert Woo

Customer checking out with Endear and Square POS

Retail Strategy

Maximizing Retail ROI: Elevate Your Email and SMS Marketing Strategies for Impressive Returns

Discover 4 powerful strategies to optimize your email and SMS marketing campaigns, enhancing personalization, segmentation, product recommendations, and timing for exceptional return on investment in the competitive retail landscape.

By Robert Woo

SMS Marketing 101 for Retail Brands

Retail Strategy

SMS Marketing 101 for Retail Brands

Learn the basics about SMS marketing and how to use it to drive leads and sales for your retail business.

By Robert Woo

Drive holiday sales with 1st-party data

Retail Strategy

How to Use First-Party Data to Drive Holiday Shopping

Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.

By Robert Woo

Retail Strategy

3 tips for scaling a best-in-class retail business

Our friends at Retail for the People offer their expertise for scaling your retail business to the next level. Check out these sought-after tips from retail consultants that have years of experience growing brands just like yours.

By Krista & Lantz Starratt

Retail Strategy

Revolutionizing Retail Marketing with Automation

Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.

By Robert Woo

Retail Strategy

Retail Marketing: What Is It and Why Is It Important?

Retail marketing in today's competitive landscape looks very different than in the past. Learn the successful retail marketing strategies used by top brands that drive sales today.

By Leigh Sevin

Retail Strategy

4 Ecommerce customer retention strategies you need in 2022

DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of ecommerce customer retention strategies that work.

By Robert Woo

Retail Strategy

Elevate Your Jewelry Sales Strategy Amidst Economic Uncertainty

Discover 4 examples of how personalized clienteling, CRM-driven promotions, and SMS campaigns can drive jewelry sales even during economic downturns.

By Robert Woo

Retail Strategy

Why your eCommerce marketing isn’t working in 2022

From virtual clienteling to tracking attribution, learn how to understand your customers' journey in order to increase sales. Here are four strategies to ensure your eCommerce marketing succeeds this year and beyond.

By Robert Woo

guy in water

Retail Strategy

4 Ways to Recession-Proof Your Retail Business

When faced with a troubling financial forecast, it's better to be proactive rather than reactive. Here are 4 ways you can recession-proof your retail business.

By Robert Woo

Retail Strategy

How To Optimize SMS Marketing for eCommerce

While it's easy to send a mass text message to all of your customers announcing a sale, this article suggests actionable tips on how you can optimize your SMS campaign by personalizing it.

By Robert Woo

Retail Strategy

How to supercharge your SMS retail marketing for better sales & attribution

It's no secret that SMS messages are an effective channel for retail marketing, but by segmenting your audience and personalizing your messages you can further increase sales.

By Robert Woo

Retail Strategy

How to Master Accurate Sales Attribution in the Omnichannel Era

Explore how leveraging advanced CRM solutions like Endear transforms your retail strategy, tracking customer touch-points across online and in-store interactions. Navigate the complexities of omnichannel retail with insights on accurate sales attribution.

By Robert Woo

Retail Strategy

4 Ways to Improve your retail digital strategy

Trying to improve your retail digital strategy can be overwhelming. That's why we've laid out these four ideas to empower online marketing strategy.

By Robert Woo

Retail Strategy

4 ways to get the most out of customer lifetime value (CLV)

Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.

By Robert Woo

Retail Strategy

Maximizing customer lifetime value (CLV) in retail

Calculating and keeping a pulse on your brand's CLV is the key to maximizing customer lifetime value.

By Robert Woo

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