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All articles from the Endear Blog

Woman working on a tablet

Retail Sales & Marketing

A guide to retail email marketing best practices for converting customers

Whether you're struggling with a low open rate or a lack of conversions, we've put together a retail email marketing best practices guide to help you.

By Nick Veneris

Retail CRM

6 Unparalleled Reasons to Choose Endear as your Retail CRM

Deciding on a new technology solution can feel like a daunting task for an established retail brand, but Endear offers the best tools to simplify and expand customer outreach that can capture sales you'd otherwise miss.

By Leigh Sevin

A close up of a woman with a paintbrush on her face

Clienteling

How to increase retail cosmetic sales using customer data

By utilizing customer data, retail marketers in the beauty industry can segment their most loyal, highest-spending customers to drive revenue growth like never before.

By Robert Woo

Clienteling vs customer service in retail

Clienteling

Clienteling vs. Customer Service: How to Unlock More Sales by Building Relationships

Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.

By Robert Woo

Woman with shopping bags

Shopify

4 Shopify Plus Apps to Grow Your Community and Increase Loyalty

We’ve highlighted the four most popular Shopify Plus apps that can help you strengthen your bond with your customers.

By Nick Veneris

Woman using POS system at store

Shopify

3 Next-Gen Shopify Apps You Need to Track the Growth of Your Salespeople

Retail and omnichannel brands have to constantly keep a pulse on their sales numbers.  So, what can you do to track the growth of your salespeople without creating more work?
This guide will review the top three next-gen Shopify apps that you can use to do just that – let’s dive in!

By Leigh Sevin

gorjana store front using Endear for retail clienteling

Success Stories

How gorjana's clienteling strategy boosted SMS conversion by 8.4% with Endear

Learn how gorjana and Endear's SMS clienteling strategy boosted foot traffic, conversions, and customer loyalty for brick-and-mortar stores.

By Leigh Sevin

brij first-party data

Clienteling

Clienteling Gets an Upgrade in a First-Party Data World

Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.

By Kait Stephens

clienteling apps that scale

Shopify

How to Find a Shopify Clienteling App That Can Scale With Your Business

Clienteling solutions make it easy for your sales teams to build relationships with customers efficiently without sacrificing personalization. Learn how to identify which apps in the market are right for your retail business.

By Leigh Sevin

MoMA Design Store in SoHo NYC

Success Stories

Unlocking Retail Excellence: MoMA Design Store's Journey with Endear

Discover how MoMA Design Store leveraged Endear to revolutionize clienteling.

By Leigh Sevin

5 reasons clienteling tools are worth it

Clienteling

5 Reasons Why a Clienteling Tool Is Worth Every Penny

Learn why a clienteling tool might be your best investment opportunity.

By Leigh Sevin

QR codes in retail

In-Store Experience

Why Retailers Should Embrace QR Codes (+ Examples of How to Use Them Well)

How brands and retailers can use QR codes to better engage their customers

By Leigh Sevin

Success Stories

How Alexis Bittar drove 32% growth in platform sales with Endear

Learn how jewelry and lifestyle brand Alexis Bittar leverages Endear to deliver a high-touch customer journey — regardless of where and how the consumer shops.

By Claire Musech

3-shopify-plus-apps-associate

Shopify

The Top 3 Shopify Plus Apps your Shopify-Powered Brand Needs for Modern Retail

A short list of the best Shopify Plus apps your Shopify-powered store needs to grow your modern clienteling initiatives.

By Casey Drake

Endear's 20 Questions with Liam McKessar

Clienteling

An Interview with the Marketing Frontman for LoveShackFancy

LoveShackFancy's senior director of marketing and communications, Liam McKessar, shares his take on physical retail's bright and connected future.

By Leigh Sevin

direct-from-consumer data hero

Clienteling

How to collect data from your customers to enhance your digital clienteling strategy

Learn how to get worthwhile data to enhance your digital clienteling strategy.

By Matt Bahr

mobile clienteling strategies

Clienteling

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

O2O Commerce Strategies Hero

Omnichannel Retail

Online-to-Offline (O2O) Commerce: What It Is And How To Tackle It

Learn the power of O2O commerce strategies and what you can do to further enhance your customers' experience across channels.

By Leigh Sevin

Katelin Allen 20 Questions with Endear

Omnichannel Retail

Meet The Director of Merchandising Who's All In On Sustainability

Read what The Sharper Image.com's, Katelin Allen, has to say about the future of retail and why technology and sustainability go hand in hand.

By Leigh Sevin

Amazon box

Clienteling

How The Right Omnichannel Strategy Can Help You Win Against Amazon

How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.

By Doug Everett

BOPIS for retail

Omnichannel Retail

What is BOPIS for Retail and 5 Reasons Why Your Brand Needs To Take Advantage

BOPIS is one of the most essential services omnichannel brands can offer to stay ahead of competitors. Find out how to offer it at your store.

By Leigh Sevin

Judith Bright Storefront

Success Stories

How Judith Bright Increased Customer Loyalty and Frequency with Endear

Learn how high-end jewelry brand, Judith Bright, increased conversions and store visits with Endear.

By Leigh Sevin

Theodora Marinos 20 Questions with Endear

Omnichannel Retail

Meet The Sales Director Who Thinks It's Cool To Care

Read what Anine Bing's Director of Sales, Theodora Marinos, thinks about personalization, the sustainable brand she's eyeing, and the secret to great service.

By Leigh Sevin

customer-centric selling

Clienteling

What Every Customer Centric Brand Should Be Doing—But Probably Isn’t.

Brands can't truly consider themselves customer centric without a clienteling strategy in place. Read how omnichannel retail brands can leverage their sales teams to live up to ever-changing high consumer expectations.

By Rebekah Kondrat

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