Modern Retail
Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.
Modern Retail
How Retail Brands Can Keep Clienteling During the Labor Shortage
The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.
By Robert Woo
Modern Retail
Why Being Mobile Helps Retail Brands Drive Sales
Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.
By Robert Woo
Modern Retail
Why Your SMB Needs a Retail CRM
Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.
By Robert Woo
Modern Retail
SMS Marketing 101 for Retail Brands
Learn the basics about SMS marketing and how to use it to drive leads and sales for your retail business.
By Robert Woo
Modern Retail
Why Endear is the Best CRM for Heartland POS Users
Your search for the best CRM and clienteling platform for Heartland POS ends here. Learn more about why Endear is the best choice for your Heartland-powered business and integrate with one click.
By Robert Woo
Modern Retail
How to Use First-Party Data to Drive Holiday Shopping
Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.
By Robert Woo
Modern Retail
Why Endear is the Best CRM for Lightspeed POS Users
Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.
By Robert Woo
Modern Retail
Why clienteling is the best Black Friday/Cyber Monday prep for retail brands
The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.
By Robert Woo
Modern Retail
The most comprehensive definition of Clienteling
Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.
By Robert Woo
Modern Retail
How retail marketing automation can help your team increase sales
Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.
By Robert Woo
Modern Retail
4 Opt-In retail personalization examples to supercharge your sales
Creating personalized experiences for your customers can seem like a daunting task, but it doesn't have to be. Check out these four retail personalization examples to spice up your customers' journey.
By Robert Woo
Modern Retail
Why your eCommerce marketing isn’t working in 2022
From virtual clienteling to tracking attribution, learn how to understand your customers' journey in order to increase sales. Here are four strategies to ensure your eCommerce marketing succeeds this year and beyond.
By Robert Woo
Modern Retail
How To Optimize SMS Marketing for eCommerce
While it's easy to send a mass text message to all of your customers announcing a sale, this article suggests actionable tips on how you can optimize your SMS campaign by personalizing it.
By Robert Woo
Modern Retail
Maximizing customer lifetime value (CLV) in retail
Calculating and keeping a pulse on your brand's CLV is the key to maximizing customer lifetime value.
By Robert Woo
Modern Retail
How to increase retail cosmetic sales using customer data
By utilizing customer data, retail marketers in the beauty industry can segment their most loyal, highest-spending customers to drive revenue growth like never before.
By Robert Woo
Modern Retail
What’s the difference between clienteling and customer service?
Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.
By Robert Woo
Modern Retail
Clienteling Gets an Upgrade in a First-Party Data World
Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.
By Kait Stephens
Modern Retail
Why Retailers Should Embrace QR Codes (+ Examples of How to Use Them Well)
How brands and retailers can use QR codes to better engage their customers
By Leigh Sevin
Modern Retail
The Top 3 Shopify Plus Apps your Shopify-Powered Brand Needs for Modern Retail
A short list of the best Shopify Plus apps your Shopify-powered store needs to grow your modern clienteling initiatives.
By Casey Drake
Modern Retail
Meet The Marketing Frontman for LoveShackFancy
LoveShackFancy's senior director of marketing and communications, Liam McKessar, shares his take on physical retail's bright and connected future.
By Leigh Sevin
Modern Retail
Meet The Director of Merchandising Who's All In On Sustainability
Read what The Sharper Image.com's, Katelin Allen, has to say about the future of retail and why technology and sustainability go hand in hand.
By Leigh Sevin
Modern Retail
How The Right Omnichannel Strategy Can Help You Win Against Amazon
How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.
By Doug Everett
Modern Retail
What is BOPIS for Retail and 5 Reasons Why Your Brand Needs To Take Advantage
BOPIS is one of the most essential services omnichannel brands can offer to stay ahead of competitors. Find out how to offer it at your store.
By Leigh Sevin
Modern Retail
Meet The Sales Director Who Thinks It's Cool To Care
Read what Anine Bing's Director of Sales, Theodora Marinos, thinks about personalization, the sustainable brand she's eyeing, and the secret to great service.
By Leigh Sevin