Modern Retail
Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.
Modern Retail
The Surprising Proof that Personalization Works for Apparel Brands
From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.
By Robert Woo
Modern Retail
Why First-Party Data Will Save Your Retail Brand
The death of 3rd party cookies was greatly exaggerated. But that doesn’t change the fact that 1st-party data is far superior for retail brands. We’ve updated this article for 2025 with the latest information on tracking data.
By Robert Woo
Modern Retail
Retail Internationalization: A 5-Step Guide to Conquering the Global Market with Style
Defining internationalization in retail and the 5 strategies that can help your brand exceed in a foreign market.
By Robert Woo
Modern Retail
Elevating Store Sales in the Era of the Omnichannel Customer
Explore essential strategies for opening and managing brick-and-mortar retail stores successfully using Endear CRM. Opening a store in the coolest neighborhood is step one. Equipping your team with a tool that drives foot traffic while measuring store performance is (a very close) step two.
By Kara Zawacki
Modern Retail
The Future of Retail: Why a Human Touch is the New Luxury
As AI continues to soar, the human touch will be the defining element of retail experiences. Learn how.
By Robert Woo
Modern Retail
Putting the “AI” in Ret(ai)l Clienteling
There are huge opportunities for AI in the world of retail. Here are some ways we could see clienteling and AI enhance brand-customer relationships.
By Robert Woo
Modern Retail
Why Retail Should Tune-In to the AI Conversation Now
How is AI revolutionizing the retail industry? We explore the possibilities - from accessibility to outreach and data analysis.
By Danielle Bissonnette
Modern Retail
Your Brand Needs a Clienteling Solution. To Build or To Buy?
Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.
By Robert Woo
Modern Retail
Endear x Shoptalk: How AI is Changing Partnerships in Retail
Shoptalk amplifies the latest retail trends, and AI seemed to dominate conversation. We spoke with Madeleine Anderson about what this means for Partners.
By Madeleine Anderson
Modern Retail
2023 Spring Beauty Trends for Clienteling Gen Z
Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.
By Robert Woo
Modern Retail
Endear x The Sill: Workshop Recap
We hosted an event at The Sill, an exclusive destination for plants and biophilic design, to talk with retail industry leaders on everything from pain points to plants.
By Danielle Bissonnette
Modern Retail
4 Takeaways for Fashion Retail from the SVB Collapse
During times of economic uncertainty, increasing customer loyalty is the key to consistent sales. Here are 4 strategies that any retail fashion brand with physical stores can implement to stay resilient in challenging times.
By Danielle Bissonnette
Modern Retail
Endear is now SOC 2 Compliant
When it comes to customer data, Endear ensures that security, availability, processing integrity, privacy, and confidentiality are built into our product. Our recent SOC 2 compliance confirms it.
By JP Grace
Mar 7, 2023
Modern Retail
How Retail Brands Can Win Over Gen Z Shoppers
Gen Z is one of the largest-spending consumer blocks in America - and growing. So, how can retail brands show up with what Gen Z wants most?
By Robert Woo
Modern Retail
The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023
When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.
By Robert Woo
Modern Retail
Maximizing Retail Footwear Sales in 2023
Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.
By Robert Woo
Modern Retail
3 Ways Your Retail Brand Can Embrace Recalibration Rather than Recession
All retailers can benefit from a moment of reflection, reassessment, and recalibration. Let’s examine where your brand can intelligently reduce expenses and increase revenue.
By Robert Woo
Modern Retail
The Digitalization of Beauty in 2023
Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.
By Robert Woo
Modern Retail
How Your Retail Brand Can Beat Inflation in 2023
The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.
By Robert Woo
Modern Retail
An Inside Look with Endear: NRF Retail's Big Show 2023
This year Endear joined Teamwork Commerce at NRF to talk all things clienteling and the future of retail.
By Danielle Bissonnette
Modern Retail
3 Trends that Show Jewelry Brands Need Clienteling in 2023
These trends are sure to boost sales for jewelry brands. By catering to customer desires for personalized communications, clienteling can be a brand's catch-all for gold.
By Robert Woo
Modern Retail
Hyper-Personalization: The Holy Grail of Retail Success
Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.
By Robert Woo
Modern Retail
How Retail Brands Can Keep Clienteling During the Labor Shortage
The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.
By Robert Woo
Modern Retail
Why Being Mobile Helps Retail Brands Drive Sales
Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.
By Robert Woo