Endear
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Modern Retail

Endear's Modern Retail blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

Modern Retail

Your Brand Needs a Clienteling Solution. To Build or To Buy?

Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.

By Robert Woo

Modern Retail

Endear x Shoptalk: How AI is Changing Partnerships in Retail

Shoptalk amplifies the latest retail trends, and AI seemed to dominate conversation. We spoke with Madeleine Anderson about what this means for Partners.

By Madeleine Anderson

Modern Retail

2023 Spring Beauty Trends for Clienteling Gen Z

Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.

By Robert Woo

Modern Retail

Endear x The Sill: Workshop Recap

We hosted an event at The Sill, an exclusive destination for plants and biophilic design, to talk with retail industry leaders on everything from pain points to plants.

By Danielle Bissonnette

Modern Retail

4 Takeaways for Fashion Retail from the SVB Collapse

During times of economic uncertainty, increasing customer loyalty is the key to consistent sales. Here are 4 strategies that any retail fashion brand with physical stores can implement to stay resilient in challenging times.

By Danielle Bissonnette

Modern Retail

How Retail Brands Can Win Over Gen Z Shoppers

Gen Z is one of the largest-spending consumer blocks in America - and growing. So, how can retail brands show up with what Gen Z wants most?

By Robert Woo

Modern Retail

The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023

When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.

By Robert Woo

Modern Retail

Maximizing Retail Footwear Sales in 2023

Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.

By Robert Woo

Woman is holding up two shirts, one light turquoise, the other taupe, in order to decide between them.

Modern Retail

3 Ways Your Retail Brand Can Embrace Recalibration Rather than Recession

All retailers can benefit from a moment of reflection, reassessment, and recalibration. Let’s examine where your brand can intelligently reduce expenses and increase revenue.

By Robert Woo

Modern Retail

The Digitalization of Beauty in 2023

Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.

By Robert Woo

Modern Retail

How Your Retail Brand Can Beat Inflation in 2023

The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.

By Robert Woo

Modern Retail

3 Trends that Show Jewelry Brands Need Clienteling in 2023

These trends are sure to boost sales for jewelry brands. By catering to customer desires for personalized communications, clienteling can be a brand's catch-all for gold.

By Robert Woo

Customer shopping on Black Friday

Modern Retail

4 Steps Retailers Should Take After Black Friday 2022

Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.

By Robert Woo

Hyper-Personalization: The Holy Grail of Retail Success

Modern Retail

Hyper-Personalization: The Holy Grail of Retail Success

Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.

By Robert Woo

How Retail Brands Can Keep Clienteling During the Labor Shortage

Modern Retail

How Retail Brands Can Keep Clienteling During the Labor Shortage

The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.

By Robert Woo

Why Being Mobile Helps Retail Brands Drive Sales

Modern Retail

Why Being Mobile Helps Retail Brands Drive Sales

Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.

By Robert Woo

CRMs for SMBs

Modern Retail

Why Your SMB Needs a Retail CRM

Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.

By Robert Woo

SMS Marketing 101 for Retail Brands

Modern Retail

SMS Marketing 101 for Retail Brands

Learn the basics about SMS marketing and how to use it to drive leads and sales for your retail business.

By Robert Woo

holiday shopping bags

Modern Retail

How to Use First-Party Data to Drive Holiday Shopping

Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.

By Robert Woo

Person entering credit card information on a laptop

Modern Retail

Why Endear is the Best CRM for Lightspeed POS Users

Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.

By Robert Woo

black Friday sale

Modern Retail

Why clienteling is the best Black Friday/Cyber Monday prep for retail brands

The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.

By Robert Woo

Mall atrium

Modern Retail

The most comprehensive definition of Clienteling

Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.

By Robert Woo

Modern Retail

Revolutionizing Retail Marketing with Automation

Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.

By Robert Woo

Modern Retail

Retail Personalization Strategies: Leveraging CRM for Optimal Customer Engagement

Discover effective retail personalization strategies amid the decline of third-party cookies. Explore CRM-powered approaches to deliver tailored recommendations, personalized messaging, Shoppable Stories, and successful loyalty programs.

By Robert Woo