#virtualclienteling
Best Practices
Beyond ROI: Elevating Brick-and-Mortar with an Omnichannel Approach
Explore how Endear transforms traditional stores into dynamic channels, catering to modern customer expectations.
By Casey Drake
Modern Retail
Putting the “AI” in Ret(ai)l Clienteling
There are huge opportunities for AI in the world of retail. Here are some ways we could see clienteling and AI enhance brand-customer relationships.
By Robert Woo
Modern Retail
The Digitalization of Beauty in 2023
Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.
By Robert Woo
Modern Retail
The most comprehensive definition of Clienteling
Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.
By Robert Woo
Elevate Your Jewelry Sales Strategy Amidst Economic Uncertainty
Discover 4 examples of how personalized clienteling, CRM-driven promotions, and SMS campaigns can drive jewelry sales even during economic downturns.
By Robert Woo
Best Practices
How Retailers Can Harness Analytics to Redefine Customer Relationships and Boost Sales
Unlock the power of Omnichannel Retail with CRM. Learn 4 ways top retailers are leveraging CRM software to boost analytics, enhance customer engagement, skyrocket productivity, and master the art of clienteling. Elevate your retail game with the omnichannel advantage.
By Robert Woo
Integration Partners
The Top 3 Shopify Plus Apps your Shopify-Powered Brand Needs for Modern Retail
A short list of the best Shopify Plus apps your Shopify-powered store needs to grow your modern clienteling initiatives.
By Casey Drake
Best Practices
15 Customer Service Training Ideas and Exercises for Retail
To help you empower your customer service team, we’ve collected customer service training ideas from retail companies that put customer happiness at the center of everything they do.
By Leigh Sevin
Case Studies
Unlocking Retail Resilience: Rhone's COVID Journey with Endear's Virtual Concierge Program
Find out how athletic apparel brand, Rhone, counted on Endear to launch their virtual concierge program at the height of the pandemic.
By Leigh Sevin
Integration Partners
5 Best Shopify Apps to Pair With Shopify POS
A list of the best Shopify Apps to pair with both your Shopify POS and eCommerce store to properly scale your in-person selling initiatives.
By Casey Drake
Modern Retail
Showrooming vs webrooming and how they help retail brands grow
Read this in-depth breakdown of showrooming vs webrooming and how these two different customer journeys help retail brands grow.
By Casey Drake