Endear
Endear

#virtualclienteling

store front with bicycle

Best Practices

Beyond ROI: Elevating Brick-and-Mortar with an Omnichannel Approach

Explore how Endear transforms traditional stores into dynamic channels, catering to modern customer expectations.

By Casey Drake

Modern Retail

Putting the “AI” in Ret(ai)l Clienteling

There are huge opportunities for AI in the world of retail. Here are some ways we could see clienteling and AI enhance brand-customer relationships.

By Robert Woo

Modern Retail

The Digitalization of Beauty in 2023

Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.

By Robert Woo

Mall atrium

Modern Retail

The most comprehensive definition of Clienteling

Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.

By Robert Woo

Elevate Your Jewelry Sales Strategy Amidst Economic Uncertainty

Discover 4 examples of how personalized clienteling, CRM-driven promotions, and SMS campaigns can drive jewelry sales even during economic downturns.

By Robert Woo

Best Practices

How Retailers Can Harness Analytics to Redefine Customer Relationships and Boost Sales

Unlock the power of Omnichannel Retail with CRM. Learn 4 ways top retailers are leveraging CRM software to boost analytics, enhance customer engagement, skyrocket productivity, and master the art of clienteling. Elevate your retail game with the omnichannel advantage.

By Robert Woo

3-shopify-plus-apps-associate

Integration Partners

The Top 3 Shopify Plus Apps your Shopify-Powered Brand Needs for Modern Retail

A short list of the best Shopify Plus apps your Shopify-powered store needs to grow your modern clienteling initiatives.

By Casey Drake

group in front of computer

Best Practices

15 Customer Service Training Ideas and Exercises for Retail

To help you empower your customer service team, we’ve collected customer service training ideas from retail companies that put customer happiness at the center of everything they do.

By Leigh Sevin

rhone store

Success Stories

Unlocking Retail Resilience: Rhone's COVID Journey with Endear's Virtual Concierge Program

Find out how athletic apparel brand, Rhone, counted on Endear to launch their virtual concierge program at the height of the pandemic.

By Leigh Sevin

toddler using mobile phone

Integration Partners

5 Best Shopify Apps to Pair With Shopify POS

A list of the best Shopify Apps to pair with both your Shopify POS and eCommerce store to properly scale your in-person selling initiatives.

By Casey Drake

people shopping at a store

Modern Retail

Showrooming vs webrooming and how they help retail brands grow

Read this in-depth breakdown of showrooming vs webrooming and how these two different customer journeys help retail brands grow.

By Casey Drake

5 fool-proof ways to increase footfall in retail outline