#retailcrm
Modern Retail
4 Ways to Cater to Quiet Luxury
The retail industry is embracing quiet luxury: from understated products to personalized experiences
By Robert Woo
Best Practices
Retail CRM: How to Use Customer Relationship Management to Grow your Business
Learn how brands use Customer Relationship Management software to empower retail teams to build customer loyalty like never before.
By Leigh Sevin
Best Practices
Is Your Retail Brand Relying Too Much on Social Media?
The pandemic put a spotlight on the value of social media marketing for retail brands. But as prices for ad space skyrocket, many brands are starting to wonder, is there a better strategy?
By Robert Woo
Modern Retail
The most comprehensive definition of Clienteling
Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.
By Robert Woo
Modern Retail
4 Opt-In retail personalization examples to supercharge your sales
Creating personalized experiences for your customers can seem like a daunting task, but it doesn't have to be. Check out these four retail personalization examples to spice up your customers' journey.
By Robert Woo
How personalization will increase your jewelry sales
Time and time again, surveys show that customers want a personalized experience. How can you use personalization to increase sales for your jewelry business? This article explores how.
By Robert Woo
Modern Retail
Why your eCommerce marketing isn’t working in 2022
From virtual clienteling to tracking attribution, learn how to understand your customers' journey in order to increase sales. Here are four strategies to ensure your eCommerce marketing succeeds this year and beyond.
By Robert Woo
Product News
4 Endear features for retail marketing that beat the competition
With so many appealing SaaS products on the market for retail brands, we take a look at the side-by-side comparison on how Endear's features stack up against the competition.
By Robert Woo
From The Founders
How Endear is evolving to meet the needs of tomorrow's retail industry
Read about how Endear threw a lifeline to brands during the dramatic transformation of the retail industry and how it's ready to tackle the future.
By Leigh & Jinesh
From The Founders
Endear's Unique Approach to Omnichannel Sales Attribution
Endear offers its customers a unique, modern approach to retail sales attribution. Learn about the problems with the industry's current methods and our unique way of solving them.
By Jinesh Shah
Best Practices
15 Customer Service Training Ideas and Exercises for Retail
To help you empower your customer service team, we’ve collected customer service training ideas from retail companies that put customer happiness at the center of everything they do.
By Leigh Sevin
Best Practices
How to Measure the ROI of a Brick & Mortar Store in the Age of the Omni-Channel Customer
Where does the physical store fit into the modern path to purchase and how do you measure this impact?
By Casey Drake
Best Practices
Leveraging Store Associates to Personalize Your E-mail Marketing
Personalizing your outreach. How exactly do you accomplish this? How much will it cost you? And what resonates with consumers?
By Dorea Novaez
3 Ways to Dominate the Most Important Shopping Season
The holiday season is the most important of the year. Let's see how we can combine CRM data and clienteling to maximize sales.
By Robert Woo