#bfcm

A phone surrounded by holiday decor

Black Friday/Cyber Monday

‘Tis the Season to TikTok Shop: Clienteling Tips for Retailers

Want to reach Gen Z shoppers this holiday season? Discover how to use TikTok to boost engagement, build loyalty, and drive sales.

By Robert Woo

The front of a cozy retail store during the holidays

Black Friday/Cyber Monday

Holiday Clienteling: How Retailers Can Sleigh the Holiday Season

Unwrap 7 clienteling strategies to boost holiday sales and customer relationships.

By Robert Woo

A clipboard and pen on a table

Black Friday/Cyber Monday

Black Friday Clienteling Checklist: 10 Essential Tips to Prepare for BFCM 2024

Get ready for Black Friday with our 10-step clienteling checklist to help you crush the holiday season.

By Philip Marshall

A person holding several bags from a retail store and walking

Black Friday/Cyber Monday

How to Create Personalized Gift Guides that Boost Holiday Sales

Discover five strategies to create personalized gift guides that will stand out from the crowd, engage your customers, and boost holiday sales.

By Philip Marshall

A store associate responds to live chats on a tablet device

Black Friday/Cyber Monday

Why Your Store Associates Should Be on Live Chat this Holiday Season

Learn how putting your store associates on live chat can help you manage the holiday rush, keep things personal, and boost sales at the busiest time of year.

By Philip Marshall

An empty retail store with a big holiday sale

Black Friday/Cyber Monday

5 Steps to Craft Response-Driven Campaigns that Increase Holiday Sales

What does it take to stand out from the noise of holiday marketing and promotions? The answer is response-driven campaigns.

By Philip Marshall

Customer shopping on Black Friday

Black Friday/Cyber Monday

4 Steps Retailers Should Take After Black Friday

Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.

By Robert Woo

A person receiving a text through Endear

Black Friday/Cyber Monday

8 SMS Campaigns to Run for the Holidays

Explore the campaigns your retail brand should be launching this holiday season and why they should be part of every holiday marketing strategy.

By Robert Woo

A small dog sits among holiday gifts and decor

Black Friday/Cyber Monday

How to Use First-Party Data to Drive Holiday Shopping

Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.

By Robert Woo

black Friday sale

Black Friday/Cyber Monday

Why Clienteling is the Best Black Friday/Cyber Monday Prep for Retail Brands

The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.

By Robert Woo