All Articles
All articles from the Endear Blog
Retail Strategy
Showrooming vs webrooming and how they help retail brands grow
Read this in-depth breakdown of showrooming vs webrooming and how these two different customer journeys help retail brands grow.
By Casey Drake
Retail CRM
The Best Shopify Stores That Engage Customers Through Both E-Commerce & POS
Discover 13 remarkable e-commerce businesses using Shopify to expand their online businesses to physical retail, and learn the advantages of their decision.
By Leigh Sevin
Retail Strategy
How to retain customers in retail with 8 examples
New customers are exciting, but old customers can bring your business more value. Use these powerful customer retention strategies to keep your customers close—and happy.
By Leigh Sevin
Retail Strategy
How to Enable Curbside Pick-Up with Shopify (and Who Already Is)
Learn about the benefits of curbside pick-up and how to offer the service at your retail store
By Leigh Sevin
Retail Strategy
The Importance of Store Associates in the Retail Tech Revolution
The most important piece of bringing more tech advancements into retail is the store teams at the center of it all.
By Casey Drake
Success Stories
Koio's Sneaker Success: Unveiling the Impact of Endear's Clienteling in Local Store Marketing
Sneaker brand, Koio, upped their retail marketing game for a new product launch by leveraging Endear to invite local customers to shop in-store.
By Dorea Novaez
Retail Strategy
Modern Store Formats & How To Choose The Right One
Learn about the different types of modern physical store formats and know which format works best for your retail business.
By Leigh Sevin
Retail Strategy
Personalized Messaging: The Power of Thank You
Learn about personalized messaging strategy and how the expression of gratitude can create measurable results in retail clienteling.
By Dorea Novaez
Retail Strategy
Leveraging Store Associates to Personalize Your Email Marketing
Personalizing your outreach. How exactly do you accomplish this? How much will it cost you? And what resonates with consumers?
By Dorea Novaez
Retail Strategy
How Retailers Can Improve Email Capture Rates
Recent insights on how stores are capturing important client data and some best practices to improve the process.
By Casey Drake
Retail Strategy
An Interview with John Liebler, Vice President of Retail & Store Operations for Shinola
Training, technology, and how to win in retail. The inside perspective from an industry veteran.
By Dorea Novaez
Endear Updates
Our Trip to Shopify Unite
A recap of the 2019 Shopify Unite Conference from our co-founder, Leigh Sevin.
By Leigh Sevin
Retail Strategy
What is modern retailing?
How the most successful modern retailers are gathering insights and using them to their advantage.
By Dorea Novaez
Retail Strategy
From Digital to Physical: Opening Your First Store
What is the future of brick-and-mortar retail in a world of direct to consumer and digitally native brands?
By Dorea Novaez
Retail Strategy
How to Use SMS Marketing to Increase Foot Traffic at Your Stores
Learn how to turn your retail shoppers into repeat customers and score more business opportunities through SMS marketing.
By Leigh Sevin
Clienteling
3 Clienteling Examples With Valuable Takeaways You Need to Know
We’ve outlined key clienteling examples of companies that highlight the power of personalization. Each can teach us a thing or two about forming relationships with customers online and offline.
By Leigh Sevin
Retail Strategy
How to build customer relationships in retail
Learn how retail store associates can move beyond first impressions, strengthen customer relationships, and boost brand loyalty to improve sales through clienteling.
By Leigh Sevin
Clienteling
How To Build Brand Loyalty with Clienteling
There’s a simple formula to brand loyalty: Shoppers to new customers, new customers to repeat customers, repeat customers to brand evangelists.
By Leigh Sevin
Retail Strategy
5 Things You Must Do Before Opening Your First Pop-Up
There are a huge range of goals in a pop-up and few correct answers. Choosing which goals to focus on is largely up to you.
By Leigh Sevin
Retail Strategy
What Makes a Great Pop-Up Store?
People tell their friends just to prove they’re in the know. Instagrammers hit the share button as soon as they see it. That pop-up – the one with the buzz.
By Leigh Sevin
Retail CRM
Personalization at Scale: Leveraging Endear CRM and Newstore POS for Tailored Customer Experiences
Providing personalized experiences to customers has become essential for success. With the rise of digital commerce and changing consumer preferences, midsize apparel and retail brands need to leverage advanced CRM and POS solutions to deliver tailored experiences at scale. Explore how integrating Endear CRM and Newstore POS can empower brands to achieve personalization at scale and drive customer engagement.
By Madeleine Anderson
Retail CRM
Streamlining Operations: Maximizing Efficiency with Endear CRM and Heartland POS Integration
As the retail landscape continues to evolve, brands face the challenge of managing multiple aspects of their business efficiently. From inventory management and sales tracking to customer engagement and marketing strategies, the complexity of retail operations requires a comprehensive solution that integrates seamlessly across all functions. This is where the integration of Endear CRM and Heartland POS comes into play, offering retailers a unified platform to streamline operations.
By Madeleine Anderson
Retail Strategy
3 Ways to Dominate the Most Important Shopping Season
The holiday season is the most important of the year. Let's see how we can combine CRM data and clienteling to maximize sales.
By Robert Woo