Best Practices
Need fresh ideas for customer service training and building brand loyalty among customers? Read our articles for best practices for your retail strategy.
Best Practices
Retail Marketing: What Is It and Why Is It Important?
Retail marketing in today's competitive landscape looks very different than in the past. Learn the successful retail marketing strategies used by top brands that drive sales today.
By Leigh Sevin
Best Practices
How clienteling experts interact with customers in retail
There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.
By Robert Woo
Best Practices
4 Ecommerce customer retention strategies you need in 2022
DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of ecommerce customer retention strategies that work.
By Robert Woo
Best Practices
How to supercharge your SMS retail marketing for better sales & attribution
It's no secret that SMS messages are an effective channel for retail marketing, but by segmenting your audience and personalizing your messages you can further increase sales.
By Robert Woo
Best Practices
How to Master Accurate Sales Attribution in the Omnichannel Era
Explore how leveraging advanced CRM solutions like Endear transforms your retail strategy, tracking customer touch-points across online and in-store interactions. Navigate the complexities of omnichannel retail with insights on accurate sales attribution.
By Robert Woo
Best Practices
4 ways to get the most out of customer lifetime value (CLV)
Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.
By Robert Woo
Best Practices
How Retailers Can Harness Analytics to Redefine Customer Relationships and Boost Sales
Unlock the power of Omnichannel Retail with CRM. Learn 4 ways top retailers are leveraging CRM software to boost analytics, enhance customer engagement, skyrocket productivity, and master the art of clienteling. Elevate your retail game with the omnichannel advantage.
By Robert Woo
Best Practices
A guide to retail email marketing best practices for converting customers
Whether you're struggling with a low open rate or a lack of conversions, we've put together a retail email marketing best practices guide to help you.
By Nick Veneris
Best Practices
How to Find a Shopify Clienteling App That Can Scale With Your Business
Clienteling solutions make it easy for your sales teams to build relationships with customers efficiently without sacrificing personalization. Learn how to identify which apps in the market are right for your retail business.
By Leigh Sevin
Best Practices
5 reasons why a clienteling tool is worth every penny
Learn why a clienteling tool might be your best investment opportunity.
By Leigh Sevin
Best Practices
How to collect data from your customers to enhance your digital clienteling strategy
Learn how to get worthwhile data to enhance your digital clienteling strategy.
By Matt Bahr
Best Practices
4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement
How mobile clienteling can help your team build even stronger customer relationships.
By Leigh Sevin
Best Practices
Online-to-Offline (O2O) Commerce: What It Is And How To Tackle It
Learn the power of O2O commerce strategies and what you can do to further enhance your customers' experience across channels.
By Leigh Sevin
Best Practices
What Every Customer Centric Brand Should Be Doing—But Probably Isn’t.
Brands can't truly consider themselves customer centric without a clienteling strategy in place. Read how omnichannel retail brands can leverage their sales teams to live up to ever-changing high consumer expectations.
By Rebekah Kondrat
Best Practices
Web Cookies Are Going Away - How Your Brand Can Cope
Starting in 2022, web browsers like Safari, Chrome, and Firefox will no longer support third-party cookie tracking. What does this mean for your e-commerce business, and what can you do to prepare?
By Jinesh Shah
Best Practices
What is a Clienteling App and Why Your Brand Needs One ASAP
Amplify the power of your clienteling program with a clienteling app that's right for your sales team.
By Leigh Sevin
Best Practices
How to Use a Personal Styling Program to Increase Brand Loyalty
The right personal styling program can help your brand increase customer loyalty and customer satisfaction. Learn how to offer a program that will help customers in-store and online.
By Leigh Sevin
Best Practices
Your Top Retail Tech Solutions for Physical Retail
These retail tech solutions are helping to modernize the way brick-and-mortar stores do business.
By Leigh Sevin
Best Practices
Clienteling best practices: Top 5 Tips and Don'ts for your retail strategy
Learn clienteling best practices with these straightforward tips.
By Leigh Sevin
Best Practices
7 Email Campaigns you Should Hand Over to Your Sales Team
Personalize your email marketing strategy by putting these campaigns into the hands of your sales team.
By Leigh Sevin
Best Practices
How to Incorporate Video into your E-Commerce Experience [+ 10 Brand Examples]
Video is becoming consumers preferred way to do just about everything. Learn how you can use the medium to improve your customers' digital shopping experience and boost conversions on your e-commerce site.
By Leigh Sevin
Best Practices
How (and how much) should you pay your retail team?
With all the changes in retail, it's time to also reconsider retail worker compensation. As this role evolves to include more responsibility, we've broken down some new approaches to payment and rewards.
By Leigh Sevin
Best Practices
5 Ways to Win "Returns Season"
Turn customer returns into a positive for both your online and in-store business this holiday season.
By Leigh Sevin
Best Practices
How These 5 Brands are Booking More Appointments and Growing Their ROI
Whether you host them in-store or online, count on appointments to capture online visitors and convert them into loyal customers.
By Leigh Sevin