📖 Fresh content: The Ultimate Guide to Retail Clienteling
Meet the CRM turning conversations into conversions
Explore Endear's platform features and learn how they work together to drive omnichannel growth.
The power of customer data at your fingertips, streamlined with AI and never without your signature human touch. That's the power of Endear
Endear is the all-in-one clienteling platform built for modern omnichannel retail teams. We bring together everything your associates need to build stronger relationships, drive more sales, and stay one step ahead — no matter where or how your customers shop.
AI-powered notes that capture and act on every detail of your store visits.
Book and manage in-store and virtual appointment offerings from end to end.
Automate SMS, email, & WhatsApp at scale while analyzing results for optimal conversion rate.
Personalize interactions, boost loyalty, and drive engagement.
Organize data, nurture customer relationships, and scale growth.
Track campaign and store performance to discover how outreach turns into sales.
Engage with online shoppers instantly while reducing returns and boosting sales.
Elevate your outreach with curated product lookbooks that drive purchases.
Features that scale with you, supercharged by your customer data
Retail-first CRM
Unified messaging inbox
Fully integrated live chat
Free, pre-built integrations
Data-driven customer profiles
Lookbook story builder
Unlimited users
Customizable plans
ROI-based reporting
Custom audience builder
Historical and real-time data sync
24/7 live chat support
Mobile app for iOS & Android
Automated emails & texts
Omnichannel sales tracking
From Shopify POS to Klaviyo and Gorgias, we've got pre-built integrations with your entire tech stack
24%
Faster repeat purchases when contacted through Endear
19%
Increase in that second order's average value compared to second purchase AOV without Endear
40%
Higher conversion rates than traditional marketing like Klaviyo or Attentive
One unified hub for your customer data
Our CRM was made for retailers, keeping your customer data clean, connected, and in one place. From online orders to in-store visits, Endear integrates with your your entire tech stack so your team they can reach out with purpose, not guesswork.
Get the fully-equipped solution for modern consumer brands
Get a personalized demo to see all the features in action.
Ask about our pilot program to make sure Endear is right for you.