Pricing

One platform. Every tool you need to grow.

Core

$350/store per month

For scaling brands ready to grow clienteling across every store.

Customer data & insights

  • Unified customer profiles
  • Real-time and historical data sync
  • Unlimited connected data sources
  • Analytics & custom reporting

Clienteling & outreach

  • Daily queue of AI-assisted outreach opportunities
  • Email, SMS, WhatsApp, and live chat
  • Appointment booking and management
  • Shoppable lookbook builder
  • AI-assisted notes and tasks

Team & support

  • Unlimited user and team accounts
  • Custom permissions
  • Mobile app for iOS & Android
  • A hands-on team for onboarding, training, and ongoing support

Enterprise

Custom

For larger brands with more complex data and security needs.

Everything in Core

Multi-brand control

  • Org-level admin console
  • Multi-brand guardrails
  • Cross-brand reporting rollups
  • Centralized or decentralized billing

Integrations, security & support

  • Custom integrations with dedicated support
  • Advanced webhooks and event filtering
  • Priority API rate limits
  • Custom DPA and data residency
  • SLA agreements
  • White-glove onboarding, training, manager summits, and ongoing support

Endear for Enterprise

Endear delivers high-touch clienteling for enterprise store teams with the control, attribution, and system connectivity they need to scale with confidence.

Learn More about Enterprise →

Your hard-earned customer data is safe with us.

Enterprise-grade security included for every customer.

  • SOC 2 Type II compliance
  • GDPR compliance
  • CCPA compliance

Real attribution for real ROI

Average ROI
108x
Average return on investment across brands running clienteling on Endear.
Order value
21%
Increase in average order value.
Purchase frequency
57%
Boost in how often customers come back to buy again.
Vs. traditional marketing
40x
Higher conversion than traditional marketing outreach.
Ganni logo
Rebag logo
Boll & Branch logo
Missoni logo
gorjana logo
UNTUCKit logo
Anine Bing logo
cult gaia logo
Staud logo
Buck Mason logo
A.P.C. logo
FRAME logo
Purple Mattresses logo
Clare V. logo
Reformation logo
Goop logo
Paige logo
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ROI calculator

Calculate your ROI

Move the sliders to see the messages your team could send, the orders they could drive, and what that is worth in a month and across a year.

Choose e-commerce only if you have no physical stores.

11–50 stores

Everyone in your database, across every location and online.

300,000 – 500,000

Retail associates and digital sellers combined.

101–500

What a typical order is worth.

$100 – $250
“[Endear] finally gives us the tools we need to provide personalized service at scale. What really stands out is how intuitive the platform is... If you're a retail business looking to build genuine customer relationships and drive sales through personalized outreach, Endear is absolutely worth the investment.”
Paige

Pricing questions, answered

What retail teams ask most before switching to Endear.

Does Endear have a free trial?

Yes. Any brand, at any size, can try Endear free for 14 days. The trial covers creating an account, importing and syncing your data, building customer segments, and sending emails and texts, so you can put most of the platform to work before you pay for it. Qualified customers can also run a risk-free pilot program.

Request a demo and ask about the pilot program

Does Endear include onboarding and training?

Every Endear account includes training for you and your team from the day you sign up. Depending on your plan you also get a dedicated onboarding manager and one-on-one store manager training. All users have 24/7 access to the help center, Endear Academy, and customer support live chat, and additional one-on-one training and support is available on request.

Help centerEndear Academy

What does Endear integrate with?

Endear has pre-built integrations with the leading point-of-sale and ecommerce platforms, including Shopify, Klaviyo, NewStore, Gorgias, Zendesk, and Square, plus an open API for anything else in your stack.

See all integrations

Do I have to import my own data to use Endear?

No. Endear requires no time-consuming imports on your end. It connects directly to your point-of-sale and ecommerce platforms and gives your team a real-time and historical feed of customer data, order history, and product details, so everyone is working from current information.

How the integrations work

How quickly do brands see results with Endear?

Most Endear customers see their first sale in the app within their first week. Once your point-of-sale is connected the account is effectively ready to start driving sales, and the average Endear customer sees a 64x return on their subscription.

Can I change my Endear plan later?

Yes. You can change your monthly plan at any time from inside the Endear app, under Settings > Billing.

What if I need more messages than my plan includes?

Additional texts and emails can be added to any Endear plan at any time from your account settings page. If you are on a custom or annual plan, your account manager can add them for you.

What is a CRM?

A CRM, or customer relationship management system, is software that helps a business manage and organize its customer data in one place.

Is Endear a CRM?

Yes. Endear is a customer relationship management (CRM) platform built for retail brands, letting store teams organize and act on customer data to engage customers and personalize their shopping journeys.

How do I contact Endear?

Endear's team can be reached by department — sales, support, partnerships and press each have their own contact route.

Find the right contact

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