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Modern Retail
4 Ways to Cater to Quiet Luxury
The retail industry is embracing quiet luxury: from understated products to personalized experiences
By Robert Woo
Modern Retail
Endear x The Lead: Recap of the 2023 Summit
The Lead is one of Manhattan's most exciting retail summits. Here's what the Endear team had to say about this year's event.
By Danielle Bissonnette
Modern Retail
Your Brand Needs a Clienteling Solution. To Build or To Buy?
Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.
By Robert Woo
Modern Retail
2023 Spring Beauty Trends for Clienteling Gen Z
Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.
By Robert Woo
Modern Retail
The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023
When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.
By Robert Woo
Modern Retail
Maximizing Retail Footwear Sales in 2023
Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.
By Robert Woo
Modern Retail
How Your Retail Brand Can Beat Inflation in 2023
The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.
By Robert Woo
Modern Retail
The most comprehensive definition of Clienteling
Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.
By Robert Woo
Elevate Your Shopify Store with 3 Apps for Omnichannel Mastery
Explore top Shopify apps tailored for 2024, optimizing omnichannel strategies. Elevate customer engagement, conquer social media, and fortify support with expert tools.
By Robert Woo
Modern Retail
Clienteling vs. Customer Service: The Secret Ingredient to Boosting Sales
Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.
By Robert Woo
Best Practices
Examples of Good Customer Service in Retail
Make sure you're providing the best experience by following these examples of good customer service in retail.
By Leigh Sevin
Integration Partners
5 Best Shopify Apps to Pair With Shopify POS
A list of the best Shopify Apps to pair with both your Shopify POS and eCommerce store to properly scale your in-person selling initiatives.
By Casey Drake
Best Practices
Leveraging Store Associates to Personalize Your Email Marketing
Personalizing your outreach. How exactly do you accomplish this? How much will it cost you? And what resonates with consumers?
By Dorea Novaez