#endearclienteling

A woman is partially shown wearing a high-end red, strapless dress while holding an empty martini glass.

Modern Retail

4 Ways to Cater to Quiet Luxury

The retail industry is embracing quiet luxury: from understated products to personalized experiences

By Robert Woo

Modern Retail

Endear x The Lead: Recap of the 2023 Summit

The Lead is one of Manhattan's most exciting retail summits. Here's what the Endear team had to say about this year's event.

By Danielle Bissonnette

Modern Retail

Your Brand Needs a Clienteling Solution. To Build or To Buy?

Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.

By Robert Woo

Modern Retail

2023 Spring Beauty Trends for Clienteling Gen Z

Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.

By Robert Woo

Modern Retail

The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023

When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.

By Robert Woo

Modern Retail

Maximizing Retail Footwear Sales in 2023

Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.

By Robert Woo

Modern Retail

How Your Retail Brand Can Beat Inflation in 2023

The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.

By Robert Woo

Mall atrium

Modern Retail

The most comprehensive definition of Clienteling

Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.

By Robert Woo

Elevate Your Shopify Store with 3 Apps for Omnichannel Mastery

Explore top Shopify apps tailored for 2024, optimizing omnichannel strategies. Elevate customer engagement, conquer social media, and fortify support with expert tools.

By Robert Woo

woman shopping for new clothes

Modern Retail

Clienteling vs. Customer Service: The Secret Ingredient to Boosting Sales

Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.

By Robert Woo

on-ear headset

Best Practices

Examples of Good Customer Service in Retail

Make sure you're providing the best experience by following these examples of good customer service in retail.

By Leigh Sevin

toddler using mobile phone

Integration Partners

5 Best Shopify Apps to Pair With Shopify POS

A list of the best Shopify Apps to pair with both your Shopify POS and eCommerce store to properly scale your in-person selling initiatives.

By Casey Drake

email marketing laptop

Best Practices

Leveraging Store Associates to Personalize Your Email Marketing

Personalizing your outreach. How exactly do you accomplish this? How much will it cost you? And what resonates with consumers?

By Dorea Novaez