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Modern Retail

The Surprising Proof that Personalization Works for Apparel Brands

From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.

By Robert Woo

Modern Retail

2023 Spring Beauty Trends for Clienteling Gen Z

Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.

By Robert Woo

Success Stories

How This Brand Sees a 30% Message Reply Rate Using Endear

Meet M.M.LaFleur, an apparel brand that's reaching the modern working woman exactly where she's at.

By Robert Woo

Modern Retail

Maximizing Retail Footwear Sales in 2023

Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.

By Robert Woo

Modern Retail

The Digitalization of Beauty in 2023

Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.

By Robert Woo

Mall atrium

Modern Retail

The most comprehensive definition of Clienteling

Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.

By Robert Woo

3 Shopify apps essential to your omnichannel brand strategy

With 6000+ apps on the Shopify store, we've picked the three apps that are essential to your omnichannel brand strategy. See who made the cut.

By Robert Woo

5 solutions for low conversion rates in retail

Take a look at these five ways to drive up retail sales and increase your low conversion rate.

By Robert Woo

Best Practices

A guide to retail email marketing best practices for converting customers

Whether you're struggling with a low open rate or a lack of conversions, we've put together a retail email marketing best practices guide to help you.

By Nick Veneris

From The Founders

Endear's Unique Approach to Omnichannel Sales Attribution

Endear offers its customers a unique, modern approach to retail sales attribution. Learn about the problems with the industry's current methods and our unique way of solving them.

By Jinesh Shah

on-ear headset

Best Practices

Examples of Good Customer Service in Retail

Make sure you're providing the best experience by following these examples of good customer service in retail.

By Leigh Sevin

toddler using mobile phone

Modern Retail

5 Best Shopify Apps to Pair With Shopify POS

A list of the best Shopify Apps to pair with both your Shopify POS and eCommerce store to properly scale your in-person selling initiatives.

By Casey Drake

inside a clothing store

Modern Retail

Modern Store Formats & How To Choose The Right One

Learn about the different types of modern physical store formats and know which format works best for your retail business.

By Leigh Sevin

store front with bicycle

Best Practices

How to Measure the ROI of a Brick & Mortar Store in the Age of the Omni-Channel Customer

Where does the physical store fit into the modern path to purchase and how do you measure this impact?

By Casey Drake

thank you letter tiles

Personalized Messaging: The Power of Thank You

Learn about personalized messaging strategy and how the expression of gratitude can create measurable results in retail clienteling.

By Dorea Novaez

email marketing laptop

Best Practices

Leveraging Store Associates to Personalize Your E-mail Marketing

Personalizing your outreach. How exactly do you accomplish this? How much will it cost you? And what resonates with consumers?

By Dorea Novaez

stylist man wearing leather shoes

Modern Retail

Pants & People: The Bonobos Success Story

Learn how a retail business's investments in their customers and their brand experience pivoted their success in the industry.

By Casey Drake

3 Ways to Dominate the Most Important Shopping Season

The holiday season is the most important of the year. Let's see how we can combine CRM data and clienteling to maximize sales.

By Robert Woo

Modern Retail

Let’s Talk About Millennial Spending Power

Keep reading to better understand the generational cohort with which marketers and retailers are obsessed.

By Dorea Novaez